This research module was developed based on a course entitled Managing and Resolving Conflicts Effectively in Schools and Classrooms that was developed by the National Training and Technical Assistance Center for Drug Prevention and School Safety Coordinators, through a contract with the U.S. Department of Education's Safe and Drug Free Schools Office. The work of the Center concluded on January 31, 2006; many of its products can be found at www.k12coordinator.org and on www.ed.gov. Thanks go to the following colleagues for their efforts on the course:

Jennifer Batton, MA
Ohio Commission on Dispute Resolution and Conflict Management
Columbus, Ohio
www.disputeresolution.ohio.gov

Tricia S. Jones, PhD
Department of Psychological Studies
College of Education
Temple University
Philadelphia, PA
www.temple.edu

Amalia Cuervo, MEd, LPC
Office of Safe and Drug Free Schools
U.S. Department of Education
Washington, DC
www.ed.gov

Barbara J. Bazron, PhD
American Institutes for Research
Washington, DC
www.air.org

Susan Gorin, CAE
National Association of School Psychologists
Bethesda, MD
www.nasponline.org

The course may be copied and used with proper credit to the National Training and Technical Assistance Center for Drug Prevention and School Safety Coordinators of the U.S. Department of Education's Safe and Drug Free Schools Office. (June 2006)