Interpersonal Skills - Respect vs Disrespect
Communication, Defensiveness and Conflict
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The way we confirm or disconfirm the other person can send messages about whether we respect or disrespect their identity--who they are and how they want to be treated.
When we feel that others are threatening our identity, we engage in defensive behavior to protect our self image.
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Think of a recent situation where you felt you were becoming defensive in a conversation. Why were you feeling threatened?
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What was the other person saying or doing that made you defensive?
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What did you say or do in return?
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How did these behaviors affect the conflict?
Continue to the next section, Defensiveness, Interdependence and Conflict.
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