Having Successful TRIAD Conversations
Video Checklist
Watch For These Things
During the first video notice the following difficulties during the TRIAD conversation -
The difficulties listed below are evident during the video while participants are engaging in conversation. Sometimes, in an effort to get to the facts quickly and hopefully generate a quick solution, people ask questions that induce defensiveness in one another without consideration for each other's feelings, and conflicts can escalate. Keeping in mind the points below, view the first video on the next page to see what can happen.
Defensiveness - conflict escalates |
No time was taken to complete written comments |
The atmosphere is not productive |
Elaboration is not encouraged |
No one is actively listening |
Lack of genuine information sharing |
Lack of respect for one another |
Insensitivity to feelings of others |
Effective questioning techniques are not used |
No one is reflecting on or re-stating the feelings of others |
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