Short version (29 page pdf) of a UNESCO study conducted by the Palestinian Center for the Dissemination of Democracy and Community Development (PANORAMA), with Walid Salem heading the Palestinian team, and by the Center for Research and Cooperation Jerusalem (CRC), with Edy Kaufman heading the Israeli team, within UNESCOâ€™s Civil Societies in Dialogue Programme. The goal of the project is to explore avenues for significantly increasing the percentage of Israeli and Palestinian academics and intellectuals engaged in constructive dialogue who can contribute towards a just peace. This document was launched in 2004 by UNESCO, which commissioned a study on the obstacles and promises of establishing a sound basis for academic and intellectual cooperation across the Israeli/Palestinian divide.
Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a “Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization.”
Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being.