Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

State-wide Initiatives in New York and Ohio: Creating Positive Learning Environments

  • Presented by: Mark Barth, Mary Lou Rush and Cheryl Kish
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Conflict Resolution Education in Teacher Education: Expanding CRE Programs & Resources

  • Presented by: Tricia Jones with panelists Claire Salkowski, Adrienne Mercer, and William Warters
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Making Class Matter and Engaging Difference

  • Presented by: Rachel M. Goldberg
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USA: Policy Updates on Conflict Resolution Education and Social and Emotional Learning

  • Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College, USA
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How to Run a Student Mediation Conference

  • Presented by: Marge Bleiweis
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Creating and Promoting Positive School Climate in Ohio’s Schools

  • Presented by: Ohio Department of Education
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View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Conflict resolution education in teacher education: Expanding CRE programs and resources 22-page Powerpoint panel discussion presented at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "provided an overview of the CRETE (Conflict Resolution Education in Teacher Education) project ... [a] program to provide pre-service teachers and school-based teaching mentors with critical skills and knowledge of conflict resolution education and class room management necessary for cultivating constructive learning environments for children, enhancing student learning and bolstering teacher retention."
Evaluating Your Conflict Resolution Education Program: A Guide for Educators and Evaluators This 258-page pdf manual is intended to help educators and/or evaluators conduct evaluations of their conflict resolution education programs. Because much of the funding from the Ohio Commission on Dispute Resolution and Conflict Management and the Ohio Department of Education supports school programs, most attention was placed on helping users evaluate these kinds of programs. The manual was prepared as a workbook so that it should be easy to use. Worksheets are included throughout the beginning parts of the manual to help users identify the program goals and evaluation goals they want to emphasize. When offered, questionnaires and interview questions are presented so that the user can simply copy the forms from the book and use them in a school.
Mediation for Young Homeless People: A Good Practice Guide UK government guidelines recommend that mediation should be explored by local authorities as a homelessness-prevention strategy. This 2004 guide aims to be a simple, practical, and easy-to-use tool for those working with young people who are, or may become, homeless.
Manual for community colleges developing programs in peace and conflict studies: 1st ed. 96-page PDF, "Manual [which] is a product of a collaboration in which lessons learned are shared on developing programs, certificates, and degrees in the field for community colleges. It is a resource for faculty and administrators authored by faculty and administrators. The chapters submitted reflect a range of approaches and writing styles – some informal, others more rigorous. The authors generally approached topics in a generic way providing recommendations that could be used in a range of institutions. Some pieces reflect looking at one institution and its efforts in a case study approach and then focusing on lessons learned. Overall, the chapters demonstrate the range of strategies that community colleges – arguably the most diverse and varied academic institutions in the U.S. today - are taking to teaching about peace and conflict issues. As such, the writing is reflective of the topics and settings they arise from. It is the intent of the editors that chapters will continue to be edited, updated, revised, and new articles added as the field develops and community college involvement increases."
Alternative dispute resolution at public colleges: Overcoming two built-in legal hurdles Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which investigates the fact that, "Public colleges face two special challenges in resolving disputes that involve students, employees and outsiders, the first is the problem of due process and the second is the problem of free speech, these are problems that public colleges face simply because they are part of the government."
Developing and Assessing School Culture: A New Level of Accountability for Schools This 8-page CEP position paper argues that education in our nation is at a defining moment, one with the potential to reshape our national conversation about school improvement. Successful schools--ones that foster both academic excellence and ethics--have positive school cultures (or "climates"). CEP defines a positive school culture broadly to include all aspects of school life, including a safe and caring environment, a powerful pedagogy and curriculum, student motivation and engagement, professional faculty culture and relational trust, parent partnerships, and community collaboration. The paper presents case studies and educational research showing the impact of school culture on students' academic achievement and social behavior. Because a positive school culture is central to student success, the authors argue we must address how to help all schools develop effective cultures. Since what gets measured matters, schools must also be held accountable for having positive school cultures and must have tools for assessing their culture. If we are to prepare students to be lifelong learners and 21st century ethical citizens, we must develop a new "school report card" that includes not only test scores but also concrete indicators of the quality of school culture.
Youth & conflict: A toolkit for intervention 35-page PDF toolkit which is, "part of a series that explores how development assistance can address key risk factors associated with conflict. One area that is receiving increasing attention is the relationship between young people and violence ... This document: 1) examines key issues related to youth participation in violence; 2) discusses lessons learned in developing programs for at-risk youth; 3) presents a range of program options; 4) includes illustrative monitoring and evaluation tools; and 5) identifies relevant USAID mechanisms and partners. Together, the elements of this toolkit are designed to help raise awareness about the linkages between young people, development aid, and conflict; and to help officers integrate a conflict perspective into their development programming."
Evolution of the Role of Ombudsperson on University and College Campuses, The Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the history and role of ombuds people in colleges and universities.
PROS: Peaceful resolutions for Oklahoma [high school] students: Student edition 46-page PDF high school student manual designed to teach peer-mediation techniques as well as communication skills, leadership and problem solving.
Conflict Resolution Education Connection teacher's calendar 2009-2010 24-page pdf calendar created by the Conflict Resolution Education for Teacher Education (CRETE) Connection Project and the Association for Conflict Resolution Education Section. "The calendar, designed to be hung by a teacherÌ¢‰â‰ã¢s desk, provides short takes on CRE tools each month along with corresponding Special Days related to conflict resolution or peacemaking, CRE catalog resources, online links to the CRE website and other great collections of classroom activities and professional development tools. The calendar skips the summer and ends with the month of September to welcome folks back to the new school year!" .
PROS: Peaceful resolutions for Oklahoma [elementary] students: School-based peer mediation curric 83-page PDF manual which helps teachers and trainers introduce elementary school students to peer mediation and conflict and teach communication and problem solving skills.
SCORE Quick Reference Guide to Peer Mediation for Students 10-page guide for student peer mediators that reviews the mediation process and provides practice tips. Developed for use by the Student Conflict Resolution Experts (SCORE) program in Massachusetts as "a quick reference guide for students to accompany their training".
Extending campus conflict resolution efforts beyond the mediation table Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), which "describes creative responses to campus conflict that don't rely on mediation as their central strategy or approach, providing links to online examples when available."
Hip-Hop artists: Lesson and activity excerpted from the Tanenbaum curriculum COEXIST 5-page PDF lesson plan in which students (grade 6-12), "will learn about stereotypes as well as how to identify and challenge their own biases. Students will also make connections to religion as an important aspect of identity and an influence within the realm of Hip-Hop."
Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students.
Social Justice Standards The Social Justice Standards are a set of anchor standards and age-appropriate learning outcomes divided into four domains—identity, diversity, justice and action (IDJA). The standards provide a common language and organizational structure: Teachers can use them to guide curriculum development, and administrators can use them to make schools more just, equitable and safe. The standards are leveled for every stage of K–12 education and include school-based scenarios to show what anti-bias attitudes and behavior may look like in the classroom.
Teacher development for conflict participation: Facilitating learning for "difficult citizenship" 15-page pdf article which "examines the professional development-related opportunities available to teachers to support their facilitation and teaching for peacebuilding citizenship, the few teacher learning opportunities offered seem unlikely to enhance teachers' capacity to foster diverse students' development of agency for difficult citizenship, much of the explicit professional development available in the schools examined emphasizes teachers' control of students and containment of disruption (peacekeeping), instead of their facilitation of diverse students’ participation in constructive conflict management (peacemaking and peacebuilding), professional learning opportunities are often relegated to short, fragmented occasions, primarily during teachers’ volunteer time after school: this severely limits their potential to foster critical dialogic learning on the difficult issues of citizenship education practice." Includes bibliography.
Developing departmental communication protocols Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a "Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization."
Making a difference: Creating more skillful educators & students & more peaceful schools through CRE 24-page pdf report which documents the work of the "Conflict Resolution Education Partnership (CRE Partnership)[which] has given over 80 grants to schools in Maryland that have resulted in significant and meaningful changes. Beyond implementing short-term safety measures, Conflict Resolution Rducation (CRE) involves teaching problem solving, anger management snd life lessons for effectively de-escalating and resolving conflicts in productive and peaceful ways. The tesults of the CRE Partnership show dramatic improvements in schools: duccessful conflict resolution programs reduce school discipline problems, improve student decision-making skills and increase academic achievement."
Participation & involvement: A community college transforms its culture Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which describes the key details of a two-day performance-based training program designed to teach observable skills in conflict resolution and group process to employees of Lane Community College, as well as the results and outcomes. Includes bibliography.