Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Field Services Arbitration Process: Building Stronger Teachers through Facilitated Dialogue

  • Presented by: Anne Price and Marcia Roach, Cleveland State University
  • View Presentation and Abstract: Click Here

Cyberbullying: What the research is telling us…

  • Presented by: Amanda Lenhart
  • View Presentation and Abstract: Click Here

Strategies for Creating a Safe School Environment

  • Presented by: William Pfohl, Western Kentucky University
  • View Presentation and Abstract: Click Here

Policy to Programs: Initiatives by the Ohio Commission on Dispute Resolution and Conflict Management

  • Presented by: Sarah Wallis, Ohio Commission on Dispute Resolution and Conflict Management; Alexis Hayden, Lorain City Schools
  • View Presentation and Abstract: Click Here

Hemispheric Course on Evaluation of Policies and Programs in Citizenship Education

  • Presented by: Adriana Cepeda-Organization of American States, Washington, DC, USA
  • View Presentation and Abstract: Click Here

Restorative Measures for School Connectedness & Alternatives to Suspension

  • Presented by: Nancy Riestenberg
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Positive approaches to discipline scenario Web-based interactive scenario which "demonstrates the differences between positive discipline and punishment. Discipline techniques focus on what we want the child to learn and what the child is capable of learning. Punishment, on the other hand, focuses on misbehavior and may do little or nothing to help a child behave better in the future. The differences between positive discipline and punishment are great, as well as the lessons learned that result from the technique used."
Evaluating Your Conflict Resolution Education Program: A Guide for Educators and Evaluators This 258-page pdf manual is intended to help educators and/or evaluators conduct evaluations of their conflict resolution education programs. Because much of the funding from the Ohio Commission on Dispute Resolution and Conflict Management and the Ohio Department of Education supports school programs, most attention was placed on helping users evaluate these kinds of programs. The manual was prepared as a workbook so that it should be easy to use. Worksheets are included throughout the beginning parts of the manual to help users identify the program goals and evaluation goals they want to emphasize. When offered, questionnaires and interview questions are presented so that the user can simply copy the forms from the book and use them in a school.
Insider's edge, The Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the use of a "designated insider, an individual skilled in conflict intervention who is part of the organization, but not part of the particular department or issue in dispute," in solving workplace conflicts.
Podcast audio resources for conflict studies Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which introduces the concept of podcasting and its use in conflict resolution education, it also provides basic start up information and sites of interest.
Nonverbal communication for educators Online learning module consisting of 14-sections "designed to introduce you to key ideas related to nonverbal communication, with a special emphasis on aspects of nonverbal communication that relate to teaching and learning in the classroom. By the completion of this learning module you should be able to: Understand the importance of nonverbal communication; State a definition of nonverbal communication and identify different types; Describe the purpose nonverbal communication serves in the communication process; Identify core nonverbal communication concepts that relate to classroom management; Understand Dyssemia (a condition related to the inability to read facial expressions) and its causes; Understand the use of DANVA as a tool for recognizing Dyssemia; Access simple activities and reference materials for creating your own teaching activities related to Nonverbal Communication."
10 challenges facing campus mediation programs Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which discusses the role and challenges among college mediation programs based on interviews with university campus mediation programs, and then "extrapolating examples to look at the larger issues facing these programs."
What have I done: Victim empathy pack responsibility exercises 13-page Word document presenting a "new victim empathy resource designed to keep victim awareness high in Restorative Justice practitioner's priorities." Contains a number of exercises about taking responsibility for one's actions and exploring feelings.
Eight ways to connect with global CR education via creducation.org 46-page Powerpoint presentation given at the Youth and Conflict: Global Challenges - Local Strategies held in Cleveland, Ohio, which "introduces various ways that organizations and individuals working around the world on conflict resolution education and peace education can share their ideas and materials with a larger audience, the focus is on ways to contribute to the Conflict Resolution Education Connection located online at www.creducation.org."
Youth & conflict: A toolkit for intervention 35-page PDF toolkit which is, "part of a series that explores how development assistance can address key risk factors associated with conflict. One area that is receiving increasing attention is the relationship between young people and violence ... This document: 1) examines key issues related to youth participation in violence; 2) discusses lessons learned in developing programs for at-risk youth; 3) presents a range of program options; 4) includes illustrative monitoring and evaluation tools; and 5) identifies relevant USAID mechanisms and partners. Together, the elements of this toolkit are designed to help raise awareness about the linkages between young people, development aid, and conflict; and to help officers integrate a conflict perspective into their development programming."
VOV activities: Learning nonviolent conflict resolution skills, grades 7-12 13-page PDF document which presents activities for 7-12 graders to improve conflict resolution skills.
M.O.V.E.: Mind over violence everywhere 88-page PDF manual developed to provide learning materials on violence prevention for youth with low literacy skills. The objectives of M.O.V.E. are to: Increase awareness of violence and develop skills to prevent violence, increase literacy through non-traditional learning activities, encourage youth to participate actively and assist the facilitator in recording the workshop responses. The program is organized into five sections: Learning and thinking styles, Communication rights and responsibilities, Peer mediation, Resisting peer pressure and Social action.
Building effective peer mentoring programs in schools: An introductory guide 54-page PDF guide which, "provides a framework for designing a peer mentoring program, where older youth (typically high school students) mentor younger students (elementary or middle school) in a school setting. The guide incorporates the latest research on peer mentoring, and provides solutions to the common challenges faced in implementing a peer mentoring model."
Slouching towards inclusion Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), which discusses the need for diversity in the field of conflict resolution and examples of challenges and solutions when creating diversity within the conflict resolution team is a primary factor.
Making things right: Restorative justice comes to campuses Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 1, (Jan/Feb 2000), discussing the use of restorative justice principles for "creative options to traditional justice systems, options which are flexible enough to allow positive productive responses to a variety of offenses or violations and which also meet the unique needs of the University community."
Cyberconflict: The role of email communication Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), discusses email communication and its relationship to conflict.
SACSC Elementary unit and lesson plans Web site developed by the Society for Safe and Caring Schools and Communities in Edmonton, Alberta, Canada whose mission "is to encourage home, school and community practices that teach, model and reinforce socially responsible and respectful behaviors, so that living and learning can take place in a safe, caring and inclusive environment. Achieving this mission requires the involvement not only of parents, teachers, and children, but of all the important adults in children’s lives." The site houses a number of lesson plans and educational units "focusing on adult modeling, the SACSC programs prevent negative social behavior through character education, conflict management training and building respect for diversity. They promote a problem-solving approach to discipline that encourages positive social behavior by expecting young people to fix the wrong they have caused, thereby learning from their mistakes." They focus on 5 topics: Living Respectfully; Developing Self-Esteem; Respecting Diversity and Preventing Prejudice; Managing Anger and Dealing with Bullying and Harassment; and Resolving Conflicts Peacefully for grades K-6.
Inter-agency P.E.P.: Skills for constructive living: Facilitators and trainers training guide 13-page pdf manual which is "one of the components of the "Inter-agency Peace Education Programme." "The programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activies on behalf of the government ... This training guide in peace education is divided into four areas: content, method, environment (both physical and psychological) and output (or product). Often method and psychological are dealt with together as there is overlap."
Preparing for special education mediation and resolution sessions: A guide for families & advocates 28-page PDF document created, "to contribute to better outcomes for children with special needs. Through a collection of articles, this guide seeks to provide families and advocates with an array of information that will equip them to make the most of the new and expanded dispute resolution options offered by the Individuals with Disabilities Education Act (IDEA). As the nation’s special education law has evolved, Congress has consistently sought to provide new ways to encourage informal and speedy resolution of problems ... This guide provides a comprehensive article on preparing for special education mediation and resolution sessions, including tips for both families and advocates. A flowchart of mediation and resolution session supports the understanding of how these two processes work and intersect. For additional insight, it provides both an interview with a seasoned special education mediator and a summary of a study that sought to identify the factors that contribute to parent-school conflict. Finally, it offers communication tips for building strong partnerships and additional resources for locating further information."
Conflict management Website "developed to provide an introduction to the study of conflict management, based on research in this field," the site includes information on the nature of conflict and it's key elements, why the study of conflict is important, as well as the skills necessary for conflict managers. Included on the website is a self-test to check your understanding of conflict management and a resource list.
Making a difference: Creating more skillful educators & students & more peaceful schools through CRE 24-page pdf report which documents the work of the "Conflict Resolution Education Partnership (CRE Partnership)[which] has given over 80 grants to schools in Maryland that have resulted in significant and meaningful changes. Beyond implementing short-term safety measures, Conflict Resolution Rducation (CRE) involves teaching problem solving, anger management snd life lessons for effectively de-escalating and resolving conflicts in productive and peaceful ways. The tesults of the CRE Partnership show dramatic improvements in schools: duccessful conflict resolution programs reduce school discipline problems, improve student decision-making skills and increase academic achievement."