Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Accessing Free Web-based Conflict Resolution Education Resources
- Presented by: Bill Warters
- View Presentation and Abstract: Click Here
The Organization of American States: 100 Years of Building Bridges in the Americas
- Presented by: Presented By: Pablo Zuniga, Romina Giselle Kasman, and Marcia Bebianno Simoes
- View Presentation and Abstract: Click Here
International and National Conflict Resolution Education (CRE)
- Presented by: Jennifer Batton and Brandi Suttles
- View Presentation and Abstract: Click Here
Connected and Respected: Lessons from Resolving Conflict Creatively
- Presented by: Larry Dieringer
- View Presentation and Abstract: Click Here
Transitioning CRE into a Classroom Management Course
- Presented by: Lynnette Mawhinney, Lincoln University
- View Presentation and Abstract: Click Here
National Program of Values Education – Republic of Costa Rica (Overview)
- Presented by: Republic of Costa Rica
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Insider's edge, The | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the use of a "designated insider, an individual skilled in conflict intervention who is part of the organization, but not part of the particular department or issue in dispute," in solving workplace conflicts. | |
| Nonviolent communication and ombuds work | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which relates the author's experience using a model from "Nonviolent Communication (NVC)," created by Marshall B. Rosenberg, in her work as university ombudsman at Humboldt State University. | |
| Extending campus conflict resolution efforts beyond the mediation table | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), which "describes creative responses to campus conflict that don't rely on mediation as their central strategy or approach, providing links to online examples when available." | |
| Negative interactions with faculty: Graduate student experiences | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being. | |
| Talking stick, The and The tree of gratefulness: Autumn -- thankfulness at harvest time | 7-page PDF lesson plan which helps students, "to use nature as a means of expressing respect and gratitude." Projects include creating and using a talking stick. | |
| Bullying prevention and intervention: TeamMates Mentoring Program Lincoln Public Schools | 9-page PDF case study which, "looks at one program in Nebraska, Lincoln Public Schools (LPS) TeamMates, that has decided to address bullying at several schools through mentoring, using volunteers from the community to reach out to bullies and victims alike." | |
| Changing patterns of roommate conflict fueled by the net | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), discusses college roommate conflict and how it has changed in the age of "net-gen" students. | |
| Evaluating Your Conflict Resolution Education Program: A Guide for Educators and Evaluators | This 258-page pdf manual is intended to help educators and/or evaluators conduct evaluations of their conflict resolution education programs. Because much of the funding from the Ohio Commission on Dispute Resolution and Conflict Management and the Ohio Department of Education supports school programs, most attention was placed on helping users evaluate these kinds of programs. The manual was prepared as a workbook so that it should be easy to use. Worksheets are included throughout the beginning parts of the manual to help users identify the program goals and evaluation goals they want to emphasize. When offered, questionnaires and interview questions are presented so that the user can simply copy the forms from the book and use them in a school. | |
| Conflict in higher education faculty evaluation | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which examines "the various levels of organizational culture as they relate to faculty evaluation, administrators and faculty can achieve a better understanding of the purposes of evaluation and the best means to use when undertaking it." | |
| Tale of two colleges, A: Diversity, conflict, and conflict resolution | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, "how real people can achieve dramatically different outcomes depending on the strategies they devise and the methods they employ, the first chapter shows people digging in to their positions and trying to force the Other Person to give in, the second chapter shows similarly situated people using the problem-solving negotiation strategy popularized in the book Getting To Yes." | |
| Ohio Commission on Dispute Resolution and Conflict Management | Powerpoint presentation about the Ohio Commission on Dispute Resolution, its mission, goals and programs. | |
| Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft | 99-page pdf document developed "to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands." Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures." | |
| Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft | 99-page word document developed "to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands." Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures." | |
| Good Practice Guidelines for Peer Mediation Initiatives | A one-page summary of guidelines for best practice for peer mediation program initiatives. Based on a larger evaluation of Peer Mediation Programs in New South Wales Government Schools published in 2003 | |
| Immigration & me: Lesson & activity excerpted from the Tanenbaum curriculum passages to immigration | 3-page PDF lesson plan in which students (grade 2-6) interview family members to investigate their immigration story and discover where family traditions came from. | |
| How to run a student mediation conference | 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community." | |
| What's in a name?: Capturing the essence of campus mediation | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4, (Nov/Dec 2000), which discusses the work of the Campus Mediation Center (CMC) at Syracuse University. | |
| Inter-agency P.E.P.: Skills for constructive living: Background notes for facilitators | 37-page pdf summary of the major points covered in the training sessions to be used as a reference. This manual is "of the components of the "Inter-Agency Peace Education Programme". The programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government." | |
| Practicing peace: A peace education module for standards 4 through 6 in Solomon Islands | 87-page word document which presents peace education for the Solomon Islands context. "The primary method used in peace education is generally referred to as a "facilitated" or "interactive" model of teaching. In this method, the teacher becomes a facilitator of learning and a co-learner with the students. Students and teachers use experiential strategies to practice skills for peace. There is a shift in the value placed on being a teacher. Using the facilitated processes of conflict resolution and peace education, teachers and students learn together and teach each other." Covered areas include: Interpersonal skills; Understanding and accepting differences; Children's rights; Building community and Mediation. | |
| New national conflict resolution information initiative launched | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 1, (Jan/Feb 2000), introducing the Conflict Resolution Information Project (CRInfo), a cooperative effort to strengthen the conflict field's information infrastructure. |