Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Theater and Conflict Resolution Education

  • Presented by: Tricia S. Jones
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Policy to Programs: Initiatives by the Ohio Commission on Dispute Resolution and Conflict Management

  • Presented by: Sarah Wallis, Ohio Commission on Dispute Resolution and Conflict Management; Alexis Hayden, Lorain City Schools
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Neighbor Circles as a Tool for Building Community

  • Presented by: Mark Chupp, Case Western Reserve University
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Report on CRETE Partners in Texas

  • Presented by: Margaret Leeds
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Supporting Community “Thirdsiders” via the East Side Conflict Resolution Outreach Project

  • Presented by: Bill Warters and Daniela Shuke, Wayne State University MADR Program
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The Role of Students and Student Organizations in Campus Violence

  • Presented by: Jill Casten, Virginia Tech
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View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
PROS: Peaceful resolutions for Oklahoma [elementary] students: Student edition 46-page PDF (student edition) manual which introduces elementary school students to peer mediation and conflict and teaches communication and problem solving skills.
Global education guidelines: A handbook for educators to understand and implement global education 85-page pdf handbook "written on the premise that educational processes in formal and non-formal settings should open the path to a better understanding of an increasingly globalised world. It also raises important issues about the professional responsibilities of educators and teachers and the role of schools and different organisations and institutions in raising global awareness and knowledge on worldwide issues across the curriculum and in non-formal projects and activities ... this document should be regarded as a guide for understanding and practising global education, also as a pedagogical coaching tool to help establish global education approaches where they do not yet exist and enrich existing ones. Its content was set up taking into account in-field practices and references and cultural, geographic, social and economic realities."
Peer mediation training for schools: Best practice guidelines (UK) 8-page Word document which presents best practice guidelines developed by the Peer Mediation Network in the UK. Paper begins with a definition of peer mediation and then outlines best practices for many aspects of training.
A Peer Mediation Needs Analysis For Schools A three-page worksheet providing a series of questions for schools to consider prior to implementing a peer mediation program.
ASJA mediation component gaining strength Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the Association for Student Judicial Affairs (ASJA) and events and programs at their Twelfth Annual International Conference.
Mediation: An effective way to restore collegiality & shared governance in dysfunctional university Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the use of mediation to settle disputes among university personnel and reestablish collegiality.
Conflict resolution: Citizenship education for young people with special needs 27-page PDF document which aims to, "develop positive models for dealing with conflict and to practise appropriate responses to deal with conflict." Includes examples of use of universal access symbols to increase retention and understanding when working with low literacy participants and students in special education classrooms.
The Role of Restorative Justice in Teen Courts: A Preliminary Look In March 2000, the American Probation and Parole Association convened a focus group to examine and discuss the role of restorative justice in teen court programs (also called youth and peer courts). The panel consisted of persons working actively in teen courts and persons working actively in more traditional restorative justice-based programs. This paper provides a brief overview of restorative justice principles and addresses several key issues the focus group members identified that serve as a promising foundation from which teen courts can begin to move toward integrating more restorative justice-based practices within their programs. Key issues discussed include how youth courts can rethink the role of victims and the community within their programs, how youth courts can alter the way that their proceedings and practices are structured, and how youth courts can rethink and redefine sentencing options so that they are based on the restorative justice philosophy.
NCIP resource guide: "Developing caring citizens and skilled problem solvers" Pdf document presented as a guide for integrating the principles and practices of conflict resolution into the middle school classroom culture and curriculum. Topics addressed include: Educational Theories; Core Components of an Integrated Program; Integrating Four Related Fields; Comprehensive Conflict Resolution Curriculum Outline; Creating a Caring Classroom Climate; Benchmark Abilities of a Peaceable Classroom; Outline for a Successful Integrated Conflict Resolution Program; Getting Started Questionnaire; Implementation Timeline; and Curriculum Mapping
Student protests, negotiation, and constructive confrontation Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "suggests a series of strategies that can be used by university administrators and students seeking more constructive ways of handling student protests." Includes bibliography.
Tips for developing peace education curriculum: Some lessons from Vietnam 4-page tips document, the abstract states, "Teachers and schools around Australia are being asked to take responsibility for ensuring safe schools and promoting citizenship among students. This is part of an international movement to use school-based education to promote a global culture of peace. The International Conflict Resolution Centre at the University of Melbourne recently co-developed a national peace education curriculum for primary schools in Vietnam with Vietnamese educators. This experience highlighted three important peace education tools that can also be used within an Australian context: The UNESCO "peace keys," physical games and reflective material."
Evaluation report: Life skills project implementation in the Armenian education system 45-page Word report which "represents an evaluation of implementation of the Life Skills Project being conducted in the Armenian education system as [a] component of an overall effort in education reform ... the project was piloted in the first and fifth grades in 16 schools in 1999-2000. In 2000-2001 the project was expanded to 100 schools and to the second and sixth grades. UNICEF provided funding and some logistical support and the MOES provided administrative and logistical project support and workspace for the curriculum development team."
Encyclopedia of peace education Online resource which, "provides a comprehensive overview of the scholarly developments in the field to date as well as new insights from across the globe from the various actors involved in advancing peace education internationally. Thus, this online resource serves as a living reference guide that traces the history and emergence of the field, highlights foundational concepts, contextualizes peace education practice across international and disciplinary borders, and suggests new directions for peace educators."
Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program.
Model for resolving conflict 1-page pdf flow chart which diagrams a model for resolving conflict based on a similar model in "Skills for Resolving Conflict," by E. Wertheim, A. Love, C. Peck, and L. Littlefield.
New national conflict resolution information initiative launched Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 1, (Jan/Feb 2000), introducing the Conflict Resolution Information Project (CRInfo), a cooperative effort to strengthen the conflict field's information infrastructure.
Social emotional learning scenario Web-based interactive resource which introduces social emotional learning which "refers to knowledge, habits, skills and ideals that are at the heart of a child's academic, personal, social, and civic development ... this type of learning enables individuals to recognize and manage emotions, develop caring and concern for others, make responsible decisions, establish and maintain positive relationships, and handle challenging situations effectively."
Slouching towards inclusion Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), which discusses the need for diversity in the field of conflict resolution and examples of challenges and solutions when creating diversity within the conflict resolution team is a primary factor.
Restorative conferences resource kit 60-page pdf resource kit for presenting restorative conferences which "(involves the gathering of those who have a stake in a particular troublesome situation, to talk together to find ways of making amends) ... the purpose of these conferences is to discuss what the problem might be and to pool ideas about what might be most helpful from here, for all concerned, from this pool of ideas should emerge a plan for restoration of the situation... These Conferences offer a helpful step forward by involving a range of participants who both contribute to and are affected by the situation at hand, they promote a spirit of open and direct conversation and add a human touch to the process of addressing transgressions... this Resource Kit represents the culmination of 18 months of work by a group whose links are with restorative justice, Maori protocols, and counsellor training with narrative therapy at the University of Waikato." Includes bibliography
Strategies to prevent youth violence 92-page pdf chapter from "Best Practices of Youth Violence Prevention: A Sourcebook for Community Action," which investigates "Social-cognitive interventions strive to equip children with the skills they need to deal effectively with difficult social situations, such as being teased or being the last one picked to join a team. They build on Bandura’s social-cognitive theory, which posits that children learn social skills by observing and interacting with parents, adult relatives and friends, teachers, peers, and others in the environment, including media role models (Bandura 1986). Social-cognitive interventions incorporate didactic teaching, modeling, and role-playing to enhance positive social interactions, teach nonviolent methods for resolving conflict, and establish or strengthen nonviolent beliefs in young people ... Mentoring—the pairing of a young person with a volunteer who acts as a supportive, nonjudgmental role model—has been touted by many as an excellent means of providing a child or adolescent with a positive adult influence when such an influence does not otherwise exist. Evidence has shown that mentoring can significantly improve school attendance and performance, reduce violent behavior, decrease the likelihood of drug use, and improve relationships with friends and parents."