A how-to guide for setting up a Sustained Dialogue process on a campus. The authors draw on their experiences developing a program at Princeton University using a model developed by Harold Saunders.
From the introduction: “Sustained Dialogue is a process for improving relationships within a community that are strained along racial or ethnic lines. Its approach focuses on probing the dynamics of troubled community relationships to better understand them and formulate actions for improving them.
A relationship exists between two groups of people when one group positively or negatively impacts the lives of the other over time. By bringing together concerned community members from all sides of contentious relationships, Sustained Dialogue, under the guidance of a moderator, allows participants to explore their problems in a nonconfrontational setting. This is not a form of mediation or negotiation in which two sides attempt to come to an agreement. Instead, it is a cooperative exercise in which all participants share their own views and experiences and attempt to learn from others.”