1-page pdf flow chart which diagrams a model for resolving conflict based on a similar model in “Skills for Resolving Conflict,” by E. Wertheim, A. Love, C. Peck, and L. Littlefield.
Archive
Multi-party roommate conflict
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a “roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it’s written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills.”
Tale of two colleges, A: Diversity, conflict, and conflict resolution
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, “how real people can
achieve dramatically different outcomes depending on the strategies
they devise and the methods they employ, the first chapter shows
people digging in to their positions and trying to force the Other
Person to give in, the second chapter shows similarly situated people using the problem-solving negotiation strategy popularized in the book Getting To Yes.”
Conflict resolution, negotiation & team building: Reviewing an impossible course that worked
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a “course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program’s first year curriculum, this essay reviews the nature of the course and in some detail the student response to it.” The course was taught at Ryerson University in Toronto, Ontario.
Preparing pre-service educators to break up fights — before they happen
Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which discusses a project by the North Carolina Department of Juvenile Justice and Delinquency Prevention — Center for the Prevention of School Violence (DJJDP Center), to prepare future teachers to effectively manage conflict.
Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students.
New directions and issues in the teaching of conflict resolution
Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which “explores the issues related to understanding the effectiveness of the process and content of conflict resolution (specifically negotiation) teaching and training, it asks whether or not the right approach to training is being used and if the training “sticks,” it also questions how the content of the field is evolving and if teaching methods are tracking the evolution.” Includes bibliography.
Conflict coaching
Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which introduces the idea of “Conflict coaching is a relatively innovative and distinctive form of coaching, it involves working one-on-one with those involved in interpersonal conflicts.” Includes bibliography.
Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs
A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program.
Being an ally
Pdf document for students outlining steps and sample phrases to help diffuse bullying incidents.
Suggestions for handling surface behavior
Pdf document that outlines the ways in which a teacher can direct or redirect student behavior, with suggestions for responses when confronted by a student, with material from Nicholas A. Seta and Allen N. Mendler.
Positions and interests
Pdf document that describes an exercise in negotiation and problem solving to be used with children in grades 5-8, with a worksheet at end of document.
Basics of conflict management, CRETE day 2 training
Powerpoint presentation discussing the nature of conflict, basic needs, conflict styles and negotiation.
Principled negotiation
Powerpoint presentation outlining the steps of negotiation, from a cooperative and interest-based perspective.