Short version (29 page pdf) of a UNESCO study conducted by the Palestinian Center for the Dissemination of Democracy and Community Development (PANORAMA), with Walid Salem heading the Palestinian team, and by the Center for Research and Cooperation Jerusalem (CRC), with Edy Kaufman heading the Israeli team, within UNESCO’s Civil Societies in Dialogue Programme. The goal of the project is to explore avenues for significantly increasing the percentage of Israeli and Palestinian academics and intellectuals engaged in constructive dialogue who can contribute towards a just peace. This document was launched in 2004 by UNESCO, which commissioned a study on the obstacles and promises of establishing a sound basis for academic and intellectual cooperation across the Israeli/Palestinian divide.
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Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education
Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links.
Mediation: An effective way to restore collegiality & shared governance in dysfunctional university
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the use of mediation to settle disputes among university personnel and reestablish collegiality.