Open ended Questions
Encourage Elaboration
Open ended questions encourage people to elaborate on a topic, and indicate the person asking the questions has a genuine interest in the details. Ask open ended questions beginning with words like:
"WHO" are some of the people involved in the process...
"WHAT" is it that you want me to do...
"WHEN" is it possible for someone to be ready...
"HOW" can all the needs be met...
"WHY" do you think you made that decision...
"EXPLAIN" the ways we can use that...
"TELL" me some ways the group might...
"GIVE" me some reasons why this makes sense to you...
"DESCRIBE" what happened during the week before...
(Swan 1991)
One step inquiry
A one step inquiry is an open ended question that can help begin to explore a new topic. A one step inquiry can begin with the words: "What", "Describe", "Explain" or "Tell me". Some examples of one step inquiries are:
"What were some of your accomplishments with your class this month?"
"Tell me about some steps you took to create your management plan?"
"Describe the primary goals you would like to achieve this term."
"Explain the key factors of your class meeting project that your students prefer."
(Swan 1991)
Two step inquiry
A two step inquiry can follow up a one step inquiry and provide answers to questions that are still needed. A two step inquiry can begin with the words: "Who", "What", "When", "How", "Why" or "Which". When a two step inquiry is used, the person making the inquiry is able to dig deeper for more information based on the response to the first open ended question. By using this two step technique, topics can continue to be explored and people can get accurate information about the details they need.
One step questions open doors for two step questions:
| One step question | Second step question |
|
What did you accomplish with your class this month? |
When did you speak with the principal about your accomplishments? |
| Tell me about some steps you took to create your management plan? |
How did you gain acceptance of the management plan by your mentor? |
| Describe the primary goals you would like to achieve this term? |
Which process worked better for you to outline your goals? |
| Explain the key factors of your class meeting project that your class prefers? |
When did you first present the class meeting plan to your class? |
(Swan 1991)
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