Questioning Techniques

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Asking questions can help others reveal what they need to be successful. Effective questioning techniques help reveal reasons, feelings and feedback in the thoughts of others. Based upon revelations made by others during questioning, future plans and goals can be set.

This section will describe different types of questioning techniques used in active listening:

  • Closed questions
  • Open ended questions
    • One step inquiry
    • Two step inquiry
    • Multiple choice
    • Plural vs singular
    • Compare & contrast
(Swan 1991)

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