Ten Lessons for Teaching Conflict Resolution Skills

A teaching packet provided by the Fairfax County Public Schools and the Student Safety and Wellness Office consisting of 10 lessons designed to help students learn conflict resolution skills. Each activity takes about an hour to complete and is designed to be interactive. As the authors note: “These skills are important for many reasons. Not only are they essential life skills, but they also help each individual acquire and maintain relationships, help make and maintain cohesive families, and increase the probability of attaining a job through communication and collaboration skills. These are pro-social skills which, in turn, increase student achievement levels and improve student resiliency.”
Topics covered include the following.
Lesson One: Introduction to Conflict and Types of Conflict
Lesson Two: Conflict Styles and Outcomes
Lesson Three: Different Points of View, Identifying Biases and Perspectives, Prejudice Awareness
Lesson Four: Steps for Solving Your Interpersonal Conflicts
Lesson Five: Nonverbal Communication Skills
Lesson Six: Communication
Lesson Seven: Effective Questioning Techniques
Lesson Eight: How to Handle Difficult Conversations
Lesson Nine: Problem Solving and Decision Making
Lesson Ten: Building Relationships, Developing a Win-Win Outcome Through Communication and Collaboration

Restorative justice programs in schools

Web-site created by the Marist Youth Care organization with information about restorative justice programs. “Marist Youth Care is a not for profit agency dealing with at risk young people. We draw our energy and motivation from the call of the gospel to assist socially disadvantaged people to take their rightful place in the community,” from the Marist Youth Care website.

Incorporating restorative approaches

82-page PDF topic guide which presents a, “session plan, guidance and resources for training day focusing on incorporating restorative approaches. Aims to develop an understanding of restorative approaches and their role in behaviour and attendance improvement. The aim is also [to] develop an understanding of the leadership issues in incorporating restorative approaches and explore how restorative approaches might be developed in [one’s] own setting.” Also available is a related set of 12 slides in ppt format for use in training event.

Practicing peace: A peace education module for standards 4 through 6 in Solomon Islands

87-page pdf document which presents peace education for the Solomon Islands context. “The primary method used in peace education is generally referred to as a “facilitated” or “interactive” model of teaching. In this method, the teacher becomes a facilitator of learning and a co-learner with the students. Students and teachers use experiential strategies to practice skills for peace. There is a shift in the value placed on being a teacher. Using the facilitated processes of conflict resolution and peace education, teachers and students learn together and teach each other.” Covered areas include: Interpersonal skills; Understanding and accepting differences; Children’s rights; Building community and Mediation.

Practicing peace: A peace education module for standards 4 through 6 in Solomon Islands

87-page word document which presents peace education for the Solomon Islands context. “The primary method used in peace education is generally referred to as a “facilitated” or “interactive” model of teaching. In this method, the teacher becomes a facilitator of learning and a co-learner with the students. Students and teachers use experiential strategies to practice skills for peace. There is a shift in the value placed on being a teacher. Using the facilitated processes of conflict resolution and peace education, teachers and students learn together and teach each other.” Covered areas include: Interpersonal skills; Understanding and accepting differences; Children’s rights; Building community and Mediation.

Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft

99-page pdf document developed “to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands.” Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures.”

Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft

99-page word document developed “to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands.” Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures.”

Conflict management skills leadership competencies: A higher ed success model

26-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which “highlights a successful professional development program for staff at University of Wisconsin-Madison, this program infuses conflict management skills into the workplace culture, from new and aspiring supervisors to experienced program and project managers, teaching conflict resolution, facilitation, and mediation skills and integrating them into a broader leadership development curriculum, the program serves to build bridges and support for student leadership efforts, enhancing opportunities for peer mediation as well.”

Peer mediation partnerships: Linking university with community

22-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which highlighted “best practices pertaining to peer mediation partnership initiatives between undergraduates and high school peer mediation programs … issues addressed include[d] team-building and motivation, skills-sharing and training, program assessment, and leadership and guidance.”

Peer leadership: Helping youth become change agents in their schools and communities

63-page pdf guide which, “provides educators, law enforcement personnel, parents, and other family
and community members with information and resources for establishing peer leadership
programs in secondary schools and youth service organizations that give students the skills and
confidence to stand up for civility in their schools and communities and to become role models in confronting bias-motivated harassment.” Includes a list of a variety of peer leadership program models from around the country and bibliographical references.