Ten Lessons for Teaching Conflict Resolution Skills

Ten Lessons for Teaching Conflict Resolution Skills

A teaching packet provided by the Fairfax County Public Schools and the Student Safety and Wellness Office consisting of 10 lessons designed to help students learn conflict resolution skills. Each activity takes about an hour to complete and is designed to be interactive. As the authors note: “These skills are important for many reasons. Not only are they essential life skills, but they also help each individual acquire and maintain relationships, help make and maintain cohesive families, and increase the probability of attaining a job through communication and collaboration skills. These are pro-social skills which, in turn, increase student achievement levels and improve student resiliency.”
Topics covered include the following.
Lesson One: Introduction to Conflict and Types of Conflict
Lesson Two: Conflict Styles and Outcomes
Lesson Three: Different Points of View, Identifying Biases and Perspectives, Prejudice Awareness
Lesson Four: Steps for Solving Your Interpersonal Conflicts
Lesson Five: Nonverbal Communication Skills
Lesson Six: Communication
Lesson Seven: Effective Questioning Techniques
Lesson Eight: How to Handle Difficult Conversations
Lesson Nine: Problem Solving and Decision Making
Lesson Ten: Building Relationships, Developing a Win-Win Outcome Through Communication and Collaboration

  • Format: pdf
  • Publisher: Fairfax County Public Schools Student Safety and Wellness Office
  • Author: Joan Packer, Kristen John, Kathleen Pablo, Dan Buescher, Swaim Pessaud, Nancy Colfax, Alayna Woodley, Rachel King, Tim Stehly, Izabela Solosi, Brian McElhaney
  • Resource Release Date: 01/01/2009
  • Topics: Communication, Peer Mediation, Recognizing conflict styles, and Understanding Conflict
  • Subjects:
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