Inter-agency P.E.P.: Skills for constructive living: Manual for training of facilitators 2

50-page pdf manual which “is one of the components of the “Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government … this manual has been written for you as a trainer of facilitators, it looks at “effective facilitation” and the skills required to develop effective facilitation, these skills are useful not just for a Peace Education Programme but also for all aspects of the professional life of the facilitators whom you are training.”

Inter-agency P.E.P.:Skills for constructive living: Manual for training of facilitators I

59-page pdf manual which is one of the components of the “Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government … the manual looks at the skills required to develop effective facilitation of adult learners, these skills are useful not just for a Peace Education programme but also for all aspects of the professional life of the people with whom you are working.”

SCORE Quick Reference Guide to Peer Mediation for Students

10-page guide for student peer mediators that reviews the mediation process and provides practice tips. Developed for use by the Student Conflict Resolution Experts (SCORE) program in Massachusetts as “a quick reference guide for students to accompany their training”.

Verbal active listening skills

Document which outlines the five verbal listening skills (Acknowledging, paraphrasing, reflecting, questioning and crediting), the rest of the document examines non-verbal listening skills.

How to talk so kids will listen & listen so kids will talk

Document summarizing Adele Faber and Elaine Mazlish’s work of the same title, with instructions to increase listening skills, help children deal with feelings, provide praise and use alternatives to punishment, with role playing exercises.

Non-verbal active listening skills

Word document which describes active listening and outlines five body language postures that mediators should use when listening.