SCORE peer mediation guide for students: Student conflict resolution experts

SCORE peer mediation guide for students: Student conflict resolution experts

34-page pdf manual which “guides students through the principles and techniques for successful mediation. The content of the student manual reflects that of the coordinators’ manual.” With lessons in introduction to mediation, building trust, listening and troubleshooting.

  • Format: pdf
  • Publisher: Office of Attorney General Martha Coakley Commonwealth of Massachusetts
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