Presentation of collaboration between the University of Delaware’s conflict resolution program and the Delaware Department of Education’s Exceptional Children’s Team to form SPARC (Special education parternship for the amicable resolution of conflict), a program that uses mediation, IEP (Individualized education programs) facilitation and training to resolve conficts within the special education community.
A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program.
Powerpoint presentation exploring three basic mediator strategies: Communication facilitation, substantive directive and procedural.
Powerpoint presentation which outlines the different stages in mediation from orientation and opening comments through brainstorming options and deciding on actions.
Powerpoint presentation examining mediation.
Powerpoint presentation introducing the concept of co-mediation.
Powerpoint presentation introducing the concept of caucusing (seeing parties in dispute separately) in mediation.