Multi-party roommate conflict

Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a “roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it’s written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills.”

Conflict in higher education faculty evaluation

Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which examines “the various levels of organizational culture as they relate to faculty evaluation, administrators and faculty can achieve a better understanding of the purposes of evaluation and the best means to use when undertaking it.”

Promoting better resolution of conflict with “learn for free!”

Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a project at Dalhousie University College of Continuing Education in Halifax, Nova Scotia called “Learn for Free! … a day of one-hour sessions — each of which provides a glimpse into the content of our workshops, the expertise of our instructors, and the skills we seek to develop, the objectives of Learn for Free! are to expand our reach with an alternative approach to handling conflict, to boost our profile within the community, to provide a service to the community in which we live, and to attract new workshop registrants.”

Conflict resolution, negotiation & team building: Reviewing an impossible course that worked

Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a “course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program’s first year curriculum, this essay reviews the nature of the course and in some detail the student response to it.” The course was taught at Ryerson University in Toronto, Ontario.

Graduate peace & conflict studies programs: reconsidering their problems & prospects

Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which discusses the proliferation of graduate coursework in peace and conflict studies to, “consider how peace and conflict type programs are created and developed, reflect on their prospects and problems, and introduce topics that I believe
will have to be dealt with in the future.”

Preparing pre-service educators to break up fights — before they happen

Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which discusses a project by the North Carolina Department of Juvenile Justice and Delinquency Prevention — Center for the Prevention of School Violence (DJJDP Center), to prepare future teachers to effectively manage conflict.

Promoting mediation center quality awareness using guided self-assessment

Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces “NAFCM’s [National Association for Community Mediation] manual … [which focuses] … not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what “quality” means in their communities, by encouraging
community mediation centers to examine their goals and values in light of their communities’ needs and values and to develop their own approaches to serving these needs effectively, NAFCM’s self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards.”

Conflict resolver to conflict creator: Thoughts on writing mediation roleplays

Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses “roleplays [which] were designed to help prepare the newly emerging student CPR (Campus Peer Resolution) Team based in WSU’s [Wayne State University] Counseling and Psychological Services office, roleplays are a significant part of the education process, they play a vital role in training mediators to help parties consider positions from the other side.”

Campus mediators and civil liability

Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (Feb 2003), which discusses campus mediator liability and the need for mediator immunity legislation. Includes bibliography.

Community mediation centers and campus mediation

Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), which “presents some of the similarities between campus mediation work and that of community mediation centers and provides readers of the Report with more information on some of the potential benefits of membership in the National Association for Community Mediation (NAFCM).”

Leadership development: Conflict management for college student leaders

Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which “examines the effectiveness of conflict management skills intervention training on the conflict management style of college student organizational presidents, key leaders within the larger campus community.” Includes bibliography.

Similarities and differences between campus ombudsing and mediation

Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which “identifies and discusses some of the similarities and differences between mediation centers and ombuds offices on college and university campuses.”