Leading a Workshop on Conflict Management for Teaching Assistants

Article Abstract: The aim of this article is to share a conflict management workshop that the authors developed to train teaching assistants to proactively manage conflict, achieve productive results for conflict, and establish a climate of trust in which relationships beneficial to learning can flourish. The article begins by defining an approach to conflict management and explaining the rationale behind the workshop. A detailed plan of the workshop is then presented. Finally, results are reported of a “before the workshop” and “after the workshop” survey from two recent groups of workshop participants that shows improved perceived ability to deal effectively with conflict.

The Zone – Online Conflict Learning Module for Youth by Aik Saath

An interactive online learning module focusing on conflict and conflict resolution for young people of diverse backgrounds. Topics include the roots, the conflict, the effects and the resolution. Illustrated with animated storyboards and roll-over graphics.

Summary of Core Skills For Conflict Work

Peaceworkers UK developed this detailed description of the Core Skills they consider essential for Conflict Work and the vocational standards associated with them.
Core Skill 1: Research Skills
Core Skill 2: Written Communication
Core Skill 3: Verbal Communication
Core Skill 4: Self-Management
Core Skill 5: Conflict Management
Core Skill 6: Observation Skills
Core Skill 7: Teamwork
Core Skill 8: Cultural Sensitivity
Core Skill 9: Gender Awareness

Squash It!: Routes to Mediation for Young People by Young People

This 19-page booklet was written by young people associated with PeerLink who wanted to share their mediation expertise and get other young people mediating. Print copies available via http://www.peerlink.org.uk

The guide addresses questions like: What are the key skills you need to be a good mediator? How do you plan a mediation session? What should you do if mediation goes wrong?

Class Meetings as a Tool for Classroom Management and Character Development: An Annotated Bib

Classroom management literature emphasizes non-punitive methods of managing a classroom of students, suggesting that democratic class meetings are an important or central element to developing student character. Class meetings are presented as a method of teaching children problem solving skills, conflict resolution, and a means for encouraging character education through intrinsic motivation and self regulation in academics and behavior. This annotated bibliography presents a list of resources for teachers seeking ways to increase character education through classroom management techniques. (Contains 1 note and 19 references.)