Conflict resolution, negotiation & team building: Reviewing an impossible course that worked

Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a “course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program’s first year curriculum, this essay reviews the nature of the course and in some detail the student response to it.” The course was taught at Ryerson University in Toronto, Ontario.

• Format: pdf
• Publisher: Conflict Management in Higher Education Report
• Author: C.T. (Terry) Gillin
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