Insider's edge, The

Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the use of a “designated insider, an individual skilled in conflict intervention who is part of the organization, but not part of the particular department or issue in dispute,” in solving workplace conflicts.

• Format: pdf
• Publisher: Conflict Management in Higher Education Report
• Author: Matthew Erickson
• Topics:
• Subjects:
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