Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a project at Dalhousie University College of Continuing Education in Halifax, Nova Scotia called “Learn for Free! … a day of one-hour sessions — each of which provides a glimpse into the content of our workshops, the expertise of our instructors, and the skills we seek to develop, the objectives of Learn for Free! are to expand our reach with an alternative approach to handling conflict, to boost our profile within the community, to provide a service to the community in which we live, and to attract new workshop registrants.”
Archive
Conflict resolution, negotiation & team building: Reviewing an impossible course that worked
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a “course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program’s first year curriculum, this essay reviews the nature of the course and in some detail the student response to it.” The course was taught at Ryerson University in Toronto, Ontario.
Graduate peace & conflict studies programs: reconsidering their problems & prospects
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which discusses the proliferation of graduate coursework in peace and conflict studies to, “consider how peace and conflict type programs are created and developed, reflect on their prospects and problems, and introduce topics that I believe
will have to be dealt with in the future.”
Preparing pre-service educators to break up fights — before they happen
Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which discusses a project by the North Carolina Department of Juvenile Justice and Delinquency Prevention — Center for the Prevention of School Violence (DJJDP Center), to prepare future teachers to effectively manage conflict.
Composite campus ombuds profile, A
Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents a composite portait of a campus ombuds from, “information received from the Ombuds Profile
Project survey, in the spring of 2002 questionnaires were sent out with a call for case studies to 103 campus ombuds in the United States, Canada, and Australia (65
women, 32 men, 6 to “ombuds offices” without ombuds listed), this profile blends eleven responses to the questionnaire (6 women, 5 men) that were received in time for the 2002 profile.”
Developing departmental communication protocols
Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a “Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization.”
Promoting mediation center quality awareness using guided self-assessment
Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces “NAFCM’s [National Association for Community Mediation] manual … [which focuses] … not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what “quality” means in their communities, by encouraging
community mediation centers to examine their goals and values in light of their communities’ needs and values and to develop their own approaches to serving these needs effectively, NAFCM’s self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards.”
Campus conflict hotspot mapping
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the idea of Hotspot mapping, the “opportunistic sampling of campus community members to get their input on where conflict occurs on campus and what its relative intensity may be.”
Conflict resolver to conflict creator: Thoughts on writing mediation roleplays
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses “roleplays [which] were designed to help prepare the newly emerging student CPR (Campus Peer Resolution) Team based in WSU’s [Wayne State University] Counseling and Psychological Services office, roleplays are a significant part of the education process, they play a vital role in training mediators to help parties consider positions from the other side.”
My how we have grown: CMHER subscribers from 2000–2003
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which provides a profile of subscribers to Conflict Management in Higher Education Report in 2000 and 2003.
Application of the transactional view, An: A unique role for ombudsmen in campus protest
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which examines the role of the Observer Program at University of Colorado, created by the Ombudsman office, in student protests.
Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students.
Campus mediators and civil liability
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (Feb 2003), which discusses campus mediator liability and the need for mediator immunity legislation. Includes bibliography.
Cyberconflict: The role of email communication
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), discusses email communication and its relationship to conflict.
Teaching and learning in circle
Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), which “explores the impact of teaching using a circle format, both at the high school and college level.”