This document accompanies the Mediation@MIT Basic Mediation Training Trainers’ Manual (Higher Education). It contains all the slides utilized by instructors in the Basic Mediation Training. The lectures are NOT continuous slide presentations but consist primarily of discussion and exercises. The slides are used at intervals to reinforce key points, and to alternate between aural and visual instruction techniques. Part Two also contains the instructions to parties in all role plays or simulations. The General Instructions are the same for both parties, the material they both know and know that the other knows. The Private Instructions contain material known only to that party, which may or may not be revealed during the course of the mediation, including information about motivation and personal style of the character.
Archive
Mediation@MIT Basic Mediation Training Trainers’ Manual (Higher Education)
A mediation training manual for use in higher education settings. According to the developers, “this Manual is intended to serve as a guide for the trainer(s) leading a Basic Training in Mediation for participants with no prior mediation experience. It reflects the style of mediation and the style of teaching we use at the Massachusetts Institute of Technology (MIT). This version contains the changes and improvements we have made in training over 250 faculty, staff, graduate students and undergraduates over the years.”
Leading a Workshop on Conflict Management for Teaching Assistants
Article Abstract: The aim of this article is to share a conflict management workshop that the authors developed to train teaching assistants to proactively manage conflict, achieve productive results for conflict, and establish a climate of trust in which relationships beneficial to learning can flourish. The article begins by defining an approach to conflict management and explaining the rationale behind the workshop. A detailed plan of the workshop is then presented. Finally, results are reported of a “before the workshop” and “after the workshop” survey from two recent groups of workshop participants that shows improved perceived ability to deal effectively with conflict.
Mastering Mediation: Higher Education Mediation Training Slides
The slides used in a basic mediation training program tailored to higher education contexts. It follows the framework provided in Mastering Mediation: A Guide for Training Mediators in a College and University Setting available via LRP publications. This workshop is typically offered over a long weekend. It includes lecture points, small group exercises and role plays.
Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education
Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links.
Changing patterns of roommate conflict fueled by the net
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), discusses college roommate conflict and how it has changed in the age of “net-gen” students.
Podcast audio resources for conflict studies
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which introduces the concept of podcasting and its use in conflict resolution education, it also provides basic start up information and sites of interest.
Doing anti-rape work: One man’s perspective
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which discusses the author’s “anti-rape prevention work with men [which] means trying to reduce the likelihood that the men who attend a workshop will behave in ways that are assaultive.”
Nonviolent communication and ombuds work
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which relates the author’s experience using a model from “Nonviolent Communication (NVC),” created by Marshall B. Rosenberg, in her work as university ombudsman at Humboldt State University.
Alternative dispute resolution at public colleges: Overcoming two built-in legal hurdles
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which investigates the fact that, “Public colleges face two special challenges in resolving disputes that involve students, employees and outsiders, the first is the problem of due process and the second is the problem of free speech, these are problems that public colleges face simply because they are part of the government.”
Participation & involvement: A community college transforms its culture
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which describes the key details of a two-day performance-based training program designed to teach observable skills in conflict resolution and group process to employees of Lane Community College, as well as the results and outcomes. Includes bibliography.
Addressing off-campus student conduct with restorative justice
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which introduces a program where “over 200 students … participated in restorative justice, meeting face-to-face with community members, fellow students, and campus staff to resolve their cases at the neighborhood level, the results of their conference agreements include hundreds of hours of service in the neighborhoods affected (picking up litter, tutoring at a gradeschool, volunteering at the local library, serving meals to the homeless, etc.), plus written apologies, verbal apologies to neighborhood boards, outreach and education efforts on campus, and in some cases, self-help such as chemical dependency counseling.”
Multi-party roommate conflict
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a “roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it’s written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills.”
Conflict in higher education faculty evaluation
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which examines “the various levels of organizational culture as they relate to faculty evaluation, administrators and faculty can achieve a better understanding of the purposes of evaluation and the best means to use when undertaking it.”
Culture of power, The
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which examines the culture of power particularly within educational institutions.