| Term
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Definition
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Related Terms
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| Defensive climates
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a climate or atmosphere that is created when a person perceives or anticipates a threat to their face or identity
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Hostile climates
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| Defensive communication
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Communication that makes someone else more likely to become defensive
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Face-threatening communication
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| Defensiveness
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communication behaviors devoted to resisting or preventing aggression or attack from a relational partner
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Self-protection
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| Descriptive communication
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Non-defensive communication that describes something rather than evaluates
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| Direct acknowledgment
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a confirming behavior that acknowledges the other by directly signaling that you have heard and understand their request or statement
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| Disconfirmation
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behavior that communicates that the sender does not have the right of self-definition
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disrespect
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| Display rules
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a culturally created understanding of how we should strategically show or express something
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Norms of communicating
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| Disqualification
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the most sophisticated form of disconfirmation; looks as if you are responding to the other, but you answer refuses to engage them. Can take one of four forms: disqualify the sender, disqualify the receiver, disqualify the content, disqualify the context
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| Distributive approaches
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competitive approaches to conflict; assuming the parties are in conflict over the allocation of some scarce resource and that each party wishes to win as much of that resource as possible
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Competitive conflict management
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| Dysfunctional conflict
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a conflict where one or both parties are dissatisfied with the process or outcome (or both) of the conflict management
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Destructive conflict
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