| Term
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Definition
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Related Terms
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| Negative inner scripts
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internal negative conversations we imagine and rehearse about negative emotional experiences and interactions
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| Neutral communication
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Defensive communication that makes it seem you are completely unconcerned and unaffected by the conflict. Suggests you don't care.
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| Neutrality
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In mediation, trying to make sure you do not take sides or have a vested interest in the conflict outcome
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impartiality
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| Noncontact cultures
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cultures that prefer the visual mode of communication and have a greater need for individual space; e.g. North American, Asian, and Northern European nations
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| Nonverbal communication
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communication without words
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Body language
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