| Term
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Definition
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Related Terms
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| Illustrators
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gesticulations that help us get our messages across
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Gestures, talking with our hands
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| Immediacy
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the communication of interest in the other through nonverbal behaviors of proximity, gazing, and touching
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Liking behavior
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| Impasse
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When people cannot solve their own conflicts and need to have someone else intervene
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blockage
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| Imperviousness
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a form of disconfirmation in which you deny the other person's self-experience; deny the feelings of the other person; deny the other person's perceptions; or speak for the other person
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| Impulse control
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the ability to control your impulses to respond emotionally
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| Impulsive strategies
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one of Selman's interpersonal negotiation skill levels in which children either fight for what they want or they run away (fight or flight)
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| Indifference
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the most extreme form of disconfirmation; ignoring the person and the bid he or she has tried to make
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ignoring
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| Indirect/direct styles
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direct communication verbalizes the intended meaning; indirect communication is implicit and hints at the intended meaning
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| Indirect language
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language that does not verbalize the intended meaning; hints
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Hinting communication
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| Individualistic cultures
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cultures that have a focus on the individual rather than the group or collective
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| Information power
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Influence we have because of specific information we possess, for example, I know when the stock will go up
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| Initial Offer
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In bargaining, the first offer you put on the table
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Opening bid
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| Integrative approaches
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approaches to conflict management that try to identify and integrate the needs of both parties so that a mutually satisfactory solution can be found
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Cooperation, win-win approaches
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| Intentional
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communication that occurs only when the sender means to convey or share information with the receiver
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| Interests
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In principled negotiation and/or mediation, these are the concerns or reasons why someone wants something in the conflict
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| Inter-group contact
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programs and experiences aimed at helping young people avoid prejudices associated with older adults and helping younger people keep a more open-minded acceptance of senior citizens
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| Internal attributions
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the tendency to assume that the cause of a behavior lies in the personality or disposition of the actor rather than the situation
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| Interpersonal needs
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basic needs we have that motivate us in interpersonal relationships; inclusion/involvement, control/independence, and affiliation/intimacy
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Basic needs
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| Interpersonal negotiation strategies
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Selman's theory of strategies that children use in conflict at various stages of conflict competence
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| Intractable conflict
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conflicts that have escalated to a point where management or resolution is extremely unlikely
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Unsolvable conflict
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| Issue proliferation
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bringing additional issues to a conflict beyond the issues the conflict itself is about; increases conflict escalation
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"kitchen sink" syndrome
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