| Term
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Definition
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Related Terms
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| Perception checking
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a communication technique that gives us a chance to check or verify our perceptions of another's behavior; states the behavior, offers at least two possible explanations, and requests clarification
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| Person perception
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making sense of others
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| Personal space
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the invisible bubble of space we protect in interactions
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| Physical aggression
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using physical force against others
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Physical violence
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| Positions
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In negotiation and bargaining the outcomes we want, the things we want to get
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Desired outcomes
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| Power resource
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Something that gives us the ability to have power over or influence others to do what we want
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Power currency
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| Primary appraisals
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In Lazarus' theory, initial evaluations we make about a situation that results in our having either positive or negative feelings about that thing
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| Primary emotions
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emotions that are categorically distinct, found in all cultures, and discernable by facial expression
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Basic emotions, universal emotions
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| Principled Negotiation
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A cooperative approach to negotiation
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Cooperative negotiation, collaborative negotiation, interest-based negotiation, win-win negotiation
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| Problem orientation
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Non-defensive communication that shows you are trying to focus on the problem rather than personal attack
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| Problem solving
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a win-win style of managing conflict in which people try to focus on solving the problem together rather than winning
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Win-win
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| Procedural strategy
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In mediation, a strategy used by the mediator to control process
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Agenda-setting
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| Process
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something that is constantly changing, dynamic, having no definite beginning or ending
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| Prospective goals
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Goals we have in conflict before we engage in conflict management behavior
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| Provisionalism
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Non-defensive communication that shows you are not completely certain you are correct; there's a possibility the other is correct
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| Proxemics
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the study of nonverbal communication through spatial behavior
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Spatial behavior
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| Purposive attribution
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when we evaluate a behavior as voluntary or intentional
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