Field Services Arbitration Process: Building Stronger Teachers through Facilitated Dialogue
Presented by: Anne Price and Marcia Roach, Cleveland State University
Presented at: 2016 CRE Conference, Columbus OH
Date of Session: June 10, 2016
Session Description: The Cleveland State University OFS Arbitration Process, utilized when a student intern faces conflict in their student teaching or other field experience, models conflict resolution and de-escalation of emotion by using evidence and tools to understand and dissect current situations in order to set actionable goals for growth and future direction. The process requires facilitators to be mindful of several factors including valuing dignity, developmental appropriateness for the learner, and seeing oneself as a teacher.