The slides used in a basic mediation training program tailored to higher education contexts. It follows the framework provided in Mastering Mediation: A Guide for Training Mediators in a College and University Setting available via LRP publications. This workshop is typically offered over a long weekend. It includes lecture points, small group exercises and role plays.
Archive
Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education
Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links.
Strategies for teaching peace and CR in U.S. undergraduate environments
22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building
Bridges to the Future conference in Fairfax, VA, which “provides an overview of approaches that undergraduate institutions are using to teach about peace and conflict resolution, all forms of undergraduate education will be considered including liberal arts institutions, religious affiliated schools, state universities and community colleges.”
Changing patterns of roommate conflict fueled by the net
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), discusses college roommate conflict and how it has changed in the age of “net-gen” students.
Podcast audio resources for conflict studies
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which introduces the concept of podcasting and its use in conflict resolution education, it also provides basic start up information and sites of interest.
Nonviolent communication and ombuds work
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which relates the author’s experience using a model from “Nonviolent Communication (NVC),” created by Marshall B. Rosenberg, in her work as university ombudsman at Humboldt State University.
Alternative dispute resolution at public colleges: Overcoming two built-in legal hurdles
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which investigates the fact that, “Public colleges face two special challenges in resolving disputes that involve students, employees and outsiders, the first is the problem of due process and the second is the problem of free speech, these are problems that public colleges face simply because they are part of the government.”
Participation & involvement: A community college transforms its culture
Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which describes the key details of a two-day performance-based training program designed to teach observable skills in conflict resolution and group process to employees of Lane Community College, as well as the results and outcomes. Includes bibliography.
Multi-party roommate conflict
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a “roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it’s written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills.”
Conflict in higher education faculty evaluation
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which examines “the various levels of organizational culture as they relate to faculty evaluation, administrators and faculty can achieve a better understanding of the purposes of evaluation and the best means to use when undertaking it.”
Tale of two colleges, A: Diversity, conflict, and conflict resolution
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, “how real people can
achieve dramatically different outcomes depending on the strategies
they devise and the methods they employ, the first chapter shows
people digging in to their positions and trying to force the Other
Person to give in, the second chapter shows similarly situated people using the problem-solving negotiation strategy popularized in the book Getting To Yes.”
Culture of power, The
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which examines the culture of power particularly within educational institutions.
Promoting better resolution of conflict with “learn for free!”
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a project at Dalhousie University College of Continuing Education in Halifax, Nova Scotia called “Learn for Free! … a day of one-hour sessions — each of which provides a glimpse into the content of our workshops, the expertise of our instructors, and the skills we seek to develop, the objectives of Learn for Free! are to expand our reach with an alternative approach to handling conflict, to boost our profile within the community, to provide a service to the community in which we live, and to attract new workshop registrants.”
Conflict resolution, negotiation & team building: Reviewing an impossible course that worked
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a “course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program’s first year curriculum, this essay reviews the nature of the course and in some detail the student response to it.” The course was taught at Ryerson University in Toronto, Ontario.
Graduate peace & conflict studies programs: reconsidering their problems & prospects
Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which discusses the proliferation of graduate coursework in peace and conflict studies to, “consider how peace and conflict type programs are created and developed, reflect on their prospects and problems, and introduce topics that I believe
will have to be dealt with in the future.”