Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

CRE and CRETE Project History

  • Presented by: Jennifer Batton
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Connected and Respected: Lessons from Resolving Conflict Creatively

  • Presented by: Larry Dieringer
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State-wide Initiatives in New York and Ohio: Creating Positive Learning Environments

  • Presented by: Mark Barth, Mary Lou Rush and Cheryl Kish
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Citizen Diplomacy as CRE: Building Mutual Understanding and Peaceful Relations

  • Presented by: Michelle Watson & Dr. Susan Colville-Hall
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Field Services Arbitration Process: Building Stronger Teachers through Facilitated Dialogue

  • Presented by: Anne Price and Marcia Roach, Cleveland State University
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Columbine Facilitation: Lessons Learned

  • Presented by: Lisa Loescher and Myra Isenhart
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View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Immigration & me: Lesson & activity excerpted from the Tanenbaum curriculum passages to immigration 3-page PDF lesson plan in which students (grade 2-6) interview family members to investigate their immigration story and discover where family traditions came from.
NCIP resource guide: "Developing caring citizens and skilled problem solvers" Pdf document presented as a guide for integrating the principles and practices of conflict resolution into the middle school classroom culture and curriculum. Topics addressed include: Educational Theories; Core Components of an Integrated Program; Integrating Four Related Fields; Comprehensive Conflict Resolution Curriculum Outline; Creating a Caring Classroom Climate; Benchmark Abilities of a Peaceable Classroom; Outline for a Successful Integrated Conflict Resolution Program; Getting Started Questionnaire; Implementation Timeline; and Curriculum Mapping
Listening without formulas 15-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax VA, which discusses the use of reflective listening, I-messages and paraphrasing in conflict resolution.
SCORE peer mediation guide for students: Student conflict resolution experts 34-page pdf manual which "guides students through the principles and techniques for successful mediation. The content of the student manual reflects that of the coordinators’ manual." With lessons in introduction to mediation, building trust, listening and troubleshooting.
Challenge to create a safer learning environment for youth, The 83-page PDF report which continues the author's "exploration of how violence affects learning and my search for effective approaches to support learning for those who have experienced violence ... I sought to learn more about how violence affects learning by interviewing young people who are currently struggling with learning, either within or outside the school system. I wanted to explore how responses to trauma support or limit learning possibilities by interviewing young people and professionals engaged in the school system and in other education for youth."
UNESCO: Mainstreaming the culture of peace 26-page pdf created by UNESCO which "defined the Culture of Peace as consisting of values, attitudes and behaviours that reject violence and endeavour to prevent conflicts by addressing their root causes with a view to solving problems through dialogue and negotiation among individuals, groups and nations. The 1999 United Nations Declaration and Programme of Action on a Culture of Peace (resolution A/53/243) called gor everyone – governments, civil dociety, the media, parents, teachers, politicians, scientists, artists, NGOs and the entire United Nations system – to assume responsibility in this respect. It staked out eight action areas for actors at national, regional and international levels:" Those 8 action areas are: Fostering a culture of peace through education; Promoting sustainable economic and social development; Promoting respect for all human rights; Ensuring equality between women and men; Fostering democratic participation; Advancing understanding, tolerance and solidarity; Supporting participatory communication and the free flow of information and knowledge and Promoting international peace and security.
My how we have grown: CMHER subscribers from 2000--2003 Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which provides a profile of subscribers to Conflict Management in Higher Education Report in 2000 and 2003.
Conflict Resolution Day school toolkit 14-page pdf toolkit to aid in the planning of programs to celebrate Conflict Resolution Day on the third Thursday in October. It includes strategy tips, an activities list, publicizing advice and sample proclamations.
Restorative conferences resource kit 60-page pdf resource kit for presenting restorative conferences which "(involves the gathering of those who have a stake in a particular troublesome situation, to talk together to find ways of making amends) ... the purpose of these conferences is to discuss what the problem might be and to pool ideas about what might be most helpful from here, for all concerned, from this pool of ideas should emerge a plan for restoration of the situation... These Conferences offer a helpful step forward by involving a range of participants who both contribute to and are affected by the situation at hand, they promote a spirit of open and direct conversation and add a human touch to the process of addressing transgressions... this Resource Kit represents the culmination of 18 months of work by a group whose links are with restorative justice, Maori protocols, and counsellor training with narrative therapy at the University of Waikato." Includes bibliography
Impact of violence on learning for youth: What can we do? 35-page PDF report that focuses "on the words of the interviewees, particularly the youth—both in school and out of school—and what they tell educators and others working in educational programs about what we can do to support learning." In writing the report the author wanted to understand "how violence affects learning, and to examine how school responses played a part in creating this picture. Most importantly I wanted to look for ways to strengthen the possibilities of supporting learning for youth in high schools and in youth literacy and training programs."
Inter-agency P.E.P.: Skills for constructive living: Manual for training of facilitators 2 50-page pdf manual which "is one of the components of the “Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... this manual has been written for you as a trainer of facilitators, it looks at “effective facilitation” and the skills required to develop effective facilitation, these skills are useful not just for a Peace Education Programme but also for all aspects of the professional life of the facilitators whom you are training."
From a predominantly white campus to a culturally diverse campus: Implications for mediation Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education discusses the notion that when campuses change from homogeneous populations of students to diverse ones that "staff must be trained to deal with and respond to the problems and tensions that are the natural result of the altered campus demographic." The use of the mediation center is seen as an essential tool by which the a campus can smoothly become culturally diverse due to its trained members who take the position that nearly any conflict can be worked out.
Reaching across boundaries: Talk to create change 21-page pdf handbook which, "shows you how to conduct Mix It Up Dialogues. In the dialogues, participants will have honest discussions about social boundaries, and they will plan action projects that help cross those boundaries ... Mix It Up Dialogues aren't just about talking, however. They're also about taking action -- changing personal behaviors that may hurt or exclude others and engaging in collective projects to improve school climate."
Manual for community colleges developing programs in peace and conflict studies: 1st ed. 96-page PDF, "Manual [which] is a product of a collaboration in which lessons learned are shared on developing programs, certificates, and degrees in the field for community colleges. It is a resource for faculty and administrators authored by faculty and administrators. The chapters submitted reflect a range of approaches and writing styles – some informal, others more rigorous. The authors generally approached topics in a generic way providing recommendations that could be used in a range of institutions. Some pieces reflect looking at one institution and its efforts in a case study approach and then focusing on lessons learned. Overall, the chapters demonstrate the range of strategies that community colleges – arguably the most diverse and varied academic institutions in the U.S. today - are taking to teaching about peace and conflict issues. As such, the writing is reflective of the topics and settings they arise from. It is the intent of the editors that chapters will continue to be edited, updated, revised, and new articles added as the field develops and community college involvement increases."
The Dignity in Schools Campaign Model Code on Education and Dignity The Dignity in Schools Campaign Model Code on Education and Dignity presents a set of recommended policies to schools, districts and legislators to help end school pushout and protect the human rights to education, dignity, participation and freedom from discrimination. The Code is the culmination of several years of research and dialogue with students, parents, educators, advocates and researchers who came together to envision a school system that supports all children and young people in reaching their full potential. Five chapters organize the 104 page document. They cover Education, Participation, Dignity, Freedom from Discrimination, and Monitoring and Accountability.In October 2013, DSC released a new revised version of the Model Code, which includes new sections on: social and emotional learning, prevention and response to bullying behavior, reducing tickets and summonses issued in school, reducing racial disparities in discipline through culturally responsive classroom management, creating safe schools for LGBTQ students and other topics. A community toolkit was also created to help groups make good use of the Model Code. It is available separately.
Restorative justice in the school setting: A whole school approach 12-page PDF paper promoting the teaching of restorative justice in schools. "Restorative justice is a philosophy and a set of practices that embraces the right blend between a high degree of discipline that encompasses clear expectations, limits and consequences and a high degree of support and nurturance."
Developing departmental communication protocols Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a "Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization."
Northeast Ohio Juvenile Corrections Officer (JCO) pilot curriculum Web-based pilot-project under the coordination of the Global Issues Resource Center at Cuyahoga Community College. "This 120 hour pilot curriculum attempts to address training deficiencies which often lead to high levels of [Juvenile Corrections Officer] staff turnover and increased operational costs ... The challenges associated with the supervision, rehabilitation, and treatment of these [incarcerated] youth has compounded over the last two decades; placing juvenile corrections officers on the front lines. Juvenile detention facilities primarily house youth who have committed a violent or sexually oriented crime, suffer from persistent mental illness, are repeat offenders and have a history of substance abuse (Office of Juvenile Justice and Delinquency Prevention, 2004). This youth population has increased the challenges faced by juvenile detention personnel, thereby creating a demand for more professional, higher skilled detention employees ... For the first time in Ohio, the Northeast Ohio Juvenile Detention Professional Development Project established a comprehensive curriculum for entry level staff that went beyond the current minimum standards to address growing risk factors ... The Project’s Advisory Committee and partners believe that by investing in Ohio’s juvenile corrections officers, agencies can reduce staff turnover, increase employee morale, and improve relationships between staff members as well as between staff and incarcerated youth. It is the Committee’s hope that the pilot curriculum will facilitate the implementation of a formal certification process for staff and agencies utilizing the comprehensive training tool. The existence of a formal certification process will help provide the foundation for recognizing juvenile corrections as more than a job, but rather a profession characterized by motivated and dedicated staff."
Cyberconflict: The role of email communication Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), discusses email communication and its relationship to conflict.
Culture of honesty earns a degree of respect, A: Facilitating academic honesty at the University of Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), discusses the University of Georgia's mediation policies and procedures for resolving academic dishonesty disputes.