Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

International and National Conflict Resolution Education (CRE)

  • Presented by: Jennifer Batton and Brandi Suttles
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Using Extracurricular Activities to Broaden Perspectives of a Diverse College Community

  • Presented by: Megan Erclauz, Susan Lohwater, Shirien Muntaser, Sarah Smith, Amana Zahriyeh, Cuyahoga Community College
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Field Services Arbitration Process: Building Stronger Teachers through Facilitated Dialogue

  • Presented by: Anne Price and Marcia Roach, Cleveland State University
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Collaboration Across Fields: Implementation and Sustainability of SEL, CRE, PE, and CE

  • Presented by: Janet Patti - Hunter College - City University of New York, New York, USA
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Lessons for Helping Students Develop Emotional Awareness to Support CRE

  • Presented by: Christa M. Tinari
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Successful Maryland School CRE Programs: Highlights of a Statewide Grants Program

  • Presented by: Barbara Grochal, University of Maryland King Carey School of Law
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Making a difference: Creating more skillful educators & students & more peaceful schools through CRE 24-page pdf report which documents the work of the "Conflict Resolution Education Partnership (CRE Partnership)[which] has given over 80 grants to schools in Maryland that have resulted in significant and meaningful changes. Beyond implementing short-term safety measures, Conflict Resolution Rducation (CRE) involves teaching problem solving, anger management snd life lessons for effectively de-escalating and resolving conflicts in productive and peaceful ways. The tesults of the CRE Partnership show dramatic improvements in schools: duccessful conflict resolution programs reduce school discipline problems, improve student decision-making skills and increase academic achievement."
Manual for Colleges and Universities Developing Programs in Peace and Conflict Studies
Accessing free web-based conflict resolution education resources 28-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA which introduces "the Conflict Resolution Education Connection, a free online one-stop-shop for resources and information on conflict resolution education. We will review the history of this cooperative project, talk about its future and highlight some of the great tools and resources hidden within."
How We Can Fix School Discipline Toolkit The 77-page 'How We Can Fix School Discipline Toolkit' contains step-by-step tools and real-life stories about implementing the alternatives to suspension and expulsion that are proven to keep students in school and learning, improve school climate and student behavior, allow teachers to teach more effectively, help administrators meet benchmarks, and keep communities from seeing many of their children ending up in the juvenile justice system. Alternative approaches featured include School-Wide Positive Behavioral Intervention and Support (SWPBIS), Restorative Justice or Restorative Practices, and Social Emotional Learning. The document is structured as follows: 1. Know the problem (pages 4-10) 2. Learn about alternatives from real-life examples (pages 11-48) 3. Advocate for Change (page 63) 4. Monitor progress (pages 68-70) 5. Get the word out (pages 64-67) 6. Contacts (pages 71-78) A companion website is available at http://www.fixschooldiscipline.org. A video archive of a webinar introducing the toolkit is available at http://youtu.be/6PrCh0MiRZc
Strategies to prevent youth violence 92-page pdf chapter from "Best Practices of Youth Violence Prevention: A Sourcebook for Community Action," which investigates "Social-cognitive interventions strive to equip children with the skills they need to deal effectively with difficult social situations, such as being teased or being the last one picked to join a team. They build on Bandura’s social-cognitive theory, which posits that children learn social skills by observing and interacting with parents, adult relatives and friends, teachers, peers, and others in the environment, including media role models (Bandura 1986). Social-cognitive interventions incorporate didactic teaching, modeling, and role-playing to enhance positive social interactions, teach nonviolent methods for resolving conflict, and establish or strengthen nonviolent beliefs in young people ... Mentoring—the pairing of a young person with a volunteer who acts as a supportive, nonjudgmental role model—has been touted by many as an excellent means of providing a child or adolescent with a positive adult influence when such an influence does not otherwise exist. Evidence has shown that mentoring can significantly improve school attendance and performance, reduce violent behavior, decrease the likelihood of drug use, and improve relationships with friends and parents."
Tolerance Stories Booklet 55-page collection of stories, "to teach tolerance because stories are the first and most enduring literary form and they have the power to shape people’s understanding of the world and to change their lives ... it is our hope that this resource booklet will facilitate educators in elementary and secondary schools to introduce discussions of tolerance by supplying a wide array of narratives that illustrate principles of tolerance, and by so doing, enable their students to be leaders of tolerance in their homes, neighborhoods, and communities."
Campus conflict hotspot mapping Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the idea of Hotspot mapping, the "opportunistic sampling of campus community members to get their input on where conflict occurs on campus and what its relative intensity may be."
VOV activities: Taking responsibility for the violence in your environment, grades 7-12 1-page PDF activity sheet for 7-12 graders to "reinforce the idea that one person can make a difference in challenging the root causes for violence."
Truancy prevention through mediation program 9-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education, which "provide[s] an understanding of the structure, philosophy, and value of early intervention truancy mediation as it is practiced in Ohio, the role of the schools, juvenile court, social service agencies, charities, and other entities will be discussed along with information on how to start a program in a community, potential funding sources, the role and training of the mediators, and other relevant material.
Collegiate mediation programs: A critical review Pdf article reprinted from April/May 1994 issue (Vol. 50 pp. 36-37) of The Fourth R, the Newsletter of the National Association for Mediation in Education discussing mediation programs at colleges and universities. Although these types of programs, like community medation, can be helpful in solving problems the author worries that mediation centers can become a controlling arm of university administration rather than a "meaningful way for the issues to be confronted by the community," remedies for overcoming this challenge are suggested.
Documenting bullying at your school: tips for school administrators Pdf document which introduces the idea of assessing and tracking bullying behavior at school for administrators.
Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program.
Evaluation report on progress made through the OSCE's efforts to unify the Gymnasium Mostar: Summer 51-page Word evaluation "of the unification of the Gymnasium Mostar in Mostar, Bosnia and Herzegovina (BiH), as commissioned by the Organization of Security and Cooperation in Europe (OSCE) Mission to BiH ... the Gymnasium Mostar was an historic and premier secondary school prior to the war of 1992-1995. It was completely destroyed during the war and had become the centre of an effort to revitalize the historic Mostar downtown. An initiative to restore the multinational and high-quality nature of the school was viewed as an opportunity to use this divided school in this divided city as a model or beacon for potential reform efforts throughout the country."
Recommended Guidelines for Effective Conflict Resolution Education Programs These Recommended Guidelines for Effective Conflict Resolution Education Programs, released in 2002, are the product of work begun by a committee of the Conflict Resolution Education Network (CREnet) and completed by the Association for Conflict Resolution (ACR). The Guidelines outline how elementary and secondary school teachers, administrators, conflict resolution education practitioners, and policy makers can measure progress toward effective conflict resolution education programs. By addressing core goals, components, content and qualities of effective school-based conflict resolution education programs, these Guidelines are intended to also help leaders to make decisions about the resources and strategies needed to support such educational programs in their schools.
Restorative conferences resource kit 60-page pdf resource kit for presenting restorative conferences which "(involves the gathering of those who have a stake in a particular troublesome situation, to talk together to find ways of making amends) ... the purpose of these conferences is to discuss what the problem might be and to pool ideas about what might be most helpful from here, for all concerned, from this pool of ideas should emerge a plan for restoration of the situation... These Conferences offer a helpful step forward by involving a range of participants who both contribute to and are affected by the situation at hand, they promote a spirit of open and direct conversation and add a human touch to the process of addressing transgressions... this Resource Kit represents the culmination of 18 months of work by a group whose links are with restorative justice, Maori protocols, and counsellor training with narrative therapy at the University of Waikato." Includes bibliography
Inter-agency P.E.P.: Skills for constructive living: Background notes for teachers 40-page pdf which "is one of the components of the 'Inter-Agency Peace Education Programme'. The programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government." This manual is a "summary of the major points covered in the training sessions to be used as a reference."
Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links.
Steps to address bullying at your school: tips for school administrators Pdf document with advice to school administrators on addressing bullying at school.
Cyberconflict: The role of email communication Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), discusses email communication and its relationship to conflict.
Racial and ethnic conflict on campus Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the, "role of the ombudsman in relation to racial incidents and the development and implementation of racial harassment policies ... in developing our training, we will be incorporating racial and cultural differences into the mediation process, including training about communication styles, conflict styles, different expectations for mediation and neutrality and different approaches to emotions and aggressiveness."