Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Policy to Programs: Initiatives by the Ohio Commission on Dispute Resolution and Conflict Management
- Presented by: Sarah Wallis, Ohio Commission on Dispute Resolution and Conflict Management; Alexis Hayden, Lorain City Schools
- View Presentation and Abstract: Click Here
Harmony Island – Multimedia Enhanced CR Curriculum
- Presented by: Richard Goldsworthy
- View Presentation and Abstract: Click Here
The Role of Students and Student Organizations in Campus Violence
- Presented by: Jill Casten, Virginia Tech
- View Presentation and Abstract: Click Here
Values Education, Quality Teaching and Safe Schools (Australia)
- Presented by: Gary Shaw
- View Presentation and Abstract: Click Here
Columbine Facilitation: Lessons Learned
- Presented by: Lisa Loescher and Myra Isenhart
- View Presentation and Abstract: Click Here
Field Services Arbitration Process: Building Stronger Teachers through Facilitated Dialogue
- Presented by: Anne Price and Marcia Roach, Cleveland State University
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Statement of restorative justice principles: As applied in a school setting: 2nd edition | 24-page PDF document of "Principles [which] form the basis for restorative practices in all settings, using all models, where the primary aims are to repair harm and promote dialogue ... Restorative practices are underpinned by a set of values, these include: Empowerment, honesty, respect, engagement, voluntarism, healing, restoration, personal accountability, inclusiveness, collaboration, and problem-solving." | |
| Ideas for using emotion cards: Citizenship education for young people with special needs | 5-page pdf document which presents a number of images of different emotional states. The cards can be used with particular lessons or to allow children to show how they feel about specific situations. | |
| Multi-party roommate conflict | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a "roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it's written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills." | |
| Addressing off-campus student conduct with restorative justice | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which introduces a program where "over 200 students ... participated in restorative justice, meeting face-to-face with community members, fellow students, and campus staff to resolve their cases at the neighborhood level, the results of their conference agreements include hundreds of hours of service in the neighborhoods affected (picking up litter, tutoring at a gradeschool, volunteering at the local library, serving meals to the homeless, etc.), plus written apologies, verbal apologies to neighborhood boards, outreach and education efforts on campus, and in some cases, self-help such as chemical dependency counseling." | |
| From a predominantly white campus to a culturally diverse campus: Implications for mediation | Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education discusses the notion that when campuses change from homogeneous populations of students to diverse ones that "staff must be trained to deal with and respond to the problems and tensions that are the natural result of the altered campus demographic." The use of the mediation center is seen as an essential tool by which the a campus can smoothly become culturally diverse due to its trained members who take the position that nearly any conflict can be worked out. | |
| Promoting mediation center quality awareness using guided self-assessment | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces "NAFCM's [National Association for Community Mediation] manual ... [which focuses] ... not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what "quality"Â means in their communities, by encouraging community mediation centers to examine their goals and values in light of their communities' needs and values and to develop their own approaches to serving these needs effectively, NAFCM's self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards." | |
| Curriculum in mediation, A: Lesson plans gateway | 5-page pdf document which presents a teacher's guide for training peer mediators, provides links to workbook lesson plans for conflict management, communication skills, role playing exercises and agreement writing. | |
| Alternative dispute resolution in the law schools | Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the development of alternative dispute resolution education in law schools. | |
| Evaluation report: Life skills project implementation in the Armenian education system | 45-page Word report which "represents an evaluation of implementation of the Life Skills Project being conducted in the Armenian education system as [a] component of an overall effort in education reform ... the project was piloted in the first and fifth grades in 16 schools in 1999-2000. In 2000-2001 the project was expanded to 100 schools and to the second and sixth grades. UNICEF provided funding and some logistical support and the MOES provided administrative and logistical project support and workspace for the curriculum development team." | |
| Building effective peer mentoring programs in schools: An introductory guide | 54-page PDF guide which, "provides a framework for designing a peer mentoring program, where older youth (typically high school students) mentor younger students (elementary or middle school) in a school setting. The guide incorporates the latest research on peer mentoring, and provides solutions to the common challenges faced in implementing a peer mentoring model." | |
| Conflict in higher education faculty evaluation | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which examines "the various levels of organizational culture as they relate to faculty evaluation, administrators and faculty can achieve a better understanding of the purposes of evaluation and the best means to use when undertaking it." | |
| Restorative Justice: A Working Guide for Our Schools | The purpose of this publication, available as a 43-page pdf, is to provide support and guidance for teachers, health workers, community leaders, and school personnel who seek to implement Restorative Justice in their schools. The guide introduces Restorative Justice concepts, articulates what is new about the approach, explores benefits, outcomes and impacts and provides guidance on initiating Restorative Justice at the school or district level. Also included are listings of resources for additional information and support. | |
| Extending campus conflict resolution efforts beyond the mediation table | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), which "describes creative responses to campus conflict that don't rely on mediation as their central strategy or approach, providing links to online examples when available." | |
| Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft | 99-page word document developed "to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands." Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures." | |
| Clique bullying scenario | Web-based interactive scenario which presents children reacting to a clique bullying situation and "taking a stand against the crowd." | |
| Practicing peace: A peace education module for standards 4 through 6 in Solomon Islands | 87-page pdf document which presents peace education for the Solomon Islands context. "The primary method used in peace education is generally referred to as a "facilitated" or "interactive" model of teaching. In this method, the teacher becomes a facilitator of learning and a co-learner with the students. Students and teachers use experiential strategies to practice skills for peace. There is a shift in the value placed on being a teacher. Using the facilitated processes of conflict resolution and peace education, teachers and students learn together and teach each other." Covered areas include: Interpersonal skills; Understanding and accepting differences; Children's rights; Building community and Mediation. | |
| Teaching and learning in circle | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), which "explores the impact of teaching using a circle format, both at the high school and college level." | |
| Reaching across boundaries: Talk to create change | 21-page pdf handbook which, "shows you how to conduct Mix It Up Dialogues. In the dialogues, participants will have honest discussions about social boundaries, and they will plan action projects that help cross those boundaries ... Mix It Up Dialogues aren't just about talking, however. They're also about taking action -- changing personal behaviors that may hurt or exclude others and engaging in collective projects to improve school climate." | |
| Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs | A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program. | |
| Lessons from literature: Classroom manual for English literature teachers | 40-page PDF manual which provides "the framework for [teachers] to use the books and stories you're already teaching to increase awareness about the damaging effects of physical, sexual and verbal abuse. Designed to integrate easily into your existing literature curriculum, the program empowers you with resources that help your students build key academic skills and meet national education standards while also learning to recognize abusive uses of power and control and alternatives to violence. Two in-depth lessons are included in this manual." The books used in this manual are "Their Eyes Were Watching God," by Zora Neale Hurston and "Lord of the Flies," by William Golding. |