Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
The Role of Students and Student Organizations in Campus Violence
- Presented by: Jill Casten, Virginia Tech
- View Presentation and Abstract: Click Here
Policy to Programs: Initiatives by the Ohio Commission on Dispute Resolution and Conflict Management
- Presented by: Sarah Wallis, Ohio Commission on Dispute Resolution and Conflict Management; Alexis Hayden, Lorain City Schools
- View Presentation and Abstract: Click Here
Fairfax County Public Schools Conflict Resolution and Peer Mediation Training 2010
- Presented by: Joan Packer, Swaim Pessaud, Kristen John
- View Presentation and Abstract: Click Here
Report on CRETE Partners in Texas
- Presented by: Margaret Leeds
- View Presentation and Abstract: Click Here
State-wide Initiatives in New York and Ohio: Creating Positive Learning Environments
- Presented by: Mark Barth, Mary Lou Rush and Cheryl Kish
- View Presentation and Abstract: Click Here
Connecting with CRE Tools and Materials: New Resources for Teacher Educators
- Presented by: Bill Warters
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Composite campus ombuds profile, A | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents a composite portait of a campus ombuds from, "information received from the Ombuds Profile Project survey, in the spring of 2002 questionnaires were sent out with a call for case studies to 103 campus ombuds in the United States, Canada, and Australia (65 women, 32 men, 6 to "ombuds offices" without ombuds listed), this profile blends eleven responses to the questionnaire (6 women, 5 men) that were received in time for the 2002 profile." | |
| International Conflict Resolution Education Summary Slideshow | Powerpoint presentation examining conflict resolution education activities around the globe. | |
| Evaluating Your Conflict Resolution Education Program: A Guide for Educators and Evaluators | This 258-page pdf manual is intended to help educators and/or evaluators conduct evaluations of their conflict resolution education programs. Because much of the funding from the Ohio Commission on Dispute Resolution and Conflict Management and the Ohio Department of Education supports school programs, most attention was placed on helping users evaluate these kinds of programs. The manual was prepared as a workbook so that it should be easy to use. Worksheets are included throughout the beginning parts of the manual to help users identify the program goals and evaluation goals they want to emphasize. When offered, questionnaires and interview questions are presented so that the user can simply copy the forms from the book and use them in a school. | |
| Evaluation report on progress made through the OSCE's efforts to unify the Gymnasium Mostar: Summer | 51-page Word evaluation "of the unification of the Gymnasium Mostar in Mostar, Bosnia and Herzegovina (BiH), as commissioned by the Organization of Security and Cooperation in Europe (OSCE) Mission to BiH ... the Gymnasium Mostar was an historic and premier secondary school prior to the war of 1992-1995. It was completely destroyed during the war and had become the centre of an effort to revitalize the historic Mostar downtown. An initiative to restore the multinational and high-quality nature of the school was viewed as an opportunity to use this divided school in this divided city as a model or beacon for potential reform efforts throughout the country." | |
| SACSC Toward a safe and caring secondary curriculum | Web site developed by the Society for Safe and Caring Schools and Communities in Edmonton, Alberta, Canada whose mission "is to encourage home, school and community practices that teach, model and reinforce socially responsible and respectful behaviors, so that living and learning can take place in a safe, caring and inclusive environment. Achieving this mission requires the involvement not only of parents, teachers, and children, but of all the important adults in children's lives." The "purpose of the Society for Safe and Caring Schools and Communities Toward a Safe and Caring Curriculum Secondary Unit and Lesson Plans web-based resource is to provide units, lesson plans and other resources that integrate safe and caring knowledge, skills and attitudes into all subject areas in the Alberta secondary curriculum... this resource was developed by Alberta reachers in whose classrooms the accompanying lessons have been field tested." The lessons address 6 topics: Living Respectfully; Developing Self-Esteem; Respecting Diversity and Preventing Prejudice; Managing Anger; Dealing with Bullying; and Resolving Conflicts Peacefully for junior and senior high school students. | |
| Teaching and learning in circle | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), which "explores the impact of teaching using a circle format, both at the high school and college level." | |
| VOV activities: Taking responsibility for the violence in your environment, grades 7-12 | 1-page PDF activity sheet for 7-12 graders to "reinforce the idea that one person can make a difference in challenging the root causes for violence." | |
| Positive impact of social and emotional learning kindergarten to eighth grade students, The | 51-page PDF technical report which, "summarizes results from three large-scale reviews of research on the impact of social and emotional learning (SEL) programs on elementary and middle-school students — that is, programs that seek to promote various aocial and emotional skills. Collectively the three reviews included 317 studies and involved 324,303 children. SEL programs yielded multiple benefits in each review and were effective in both school and after-school settings and for students with and without behavioral and emotional problems. They were also effective across the K-8 grade range and for racially and ethnically diverse students from urban, rural, and suburban settings. SEL programs improved students’ social-emotional skills, attitudes about self and others, connection to school, positive social behavior, and academic performance; they also reduced students’ conduct problems and emotional distress. Comparing results from these reviews to findings obtained in reviews of interventions by other research teams suggests that SEL programs are among the most successful youth-development programs offered to school-age youth. Furthermore, school staff (e.g., teachers, student support staff) carried out SEL programs effectively, indicating that they can be incorporated into routine educational practice. In addition, SEL programming improved students’ academic performance by 11 to 17 percentile points across the three reviews, indicating that they offer students a practical educational benefit. Given these positive findings, we recommend that federal, state, and local policies and practices encourage the broad implementation of well-designed, evidence-based SEL programs during and after school." | |
| Conflict resolution, peer mediation and young people's relationships: Technical Report | 74-page PDF technical report that investigated, "what schools could do to improve young people's relationships with each other, with teachers and with their families. This is a key question for schools, policy-makers and pressure groups; there are currently programmes and initiatives on behaviour, citizenship, healthy schools and many other areas which have relationships at their core. Within that broad area, the team looked in more detail at school programmes that encourage conflict resolution and peer mediation." Ten studies relating to conflict resolution, all completed after 1994, were reviewed in detail. | |
| How to run a student mediation conference | 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community." | |
| GIRC Annotated Bibliography of Conflict Resolution Resources | An annotated bibliography from the Global Issues Resource Center on conflict resolution resources covering the topics of bullying prevention, classroom management, and trauma & violence prevention. Includes books, curricula, videotapes, simulations and games. | |
| Strategies to prevent youth violence | 92-page pdf chapter from "Best Practices of Youth Violence Prevention: A Sourcebook for Community Action," which investigates "Social-cognitive interventions strive to equip children with the skills they need to deal effectively with difficult social situations, such as being teased or being the last one picked to join a team. They build on Bandura’s social-cognitive theory, which posits that children learn social skills by observing and interacting with parents, adult relatives and friends, teachers, peers, and others in the environment, including media role models (Bandura 1986). Social-cognitive interventions incorporate didactic teaching, modeling, and role-playing to enhance positive social interactions, teach nonviolent methods for resolving conflict, and establish or strengthen nonviolent beliefs in young people ... Mentoring—the pairing of a young person with a volunteer who acts as a supportive, nonjudgmental role model—has been touted by many as an excellent means of providing a child or adolescent with a positive adult influence when such an influence does not otherwise exist. Evidence has shown that mentoring can significantly improve school attendance and performance, reduce violent behavior, decrease the likelihood of drug use, and improve relationships with friends and parents." | |
| Pre-Service School Administrator Curriculum | A 179-page pdf document containing a five module curriculum designed to enable administrators to examine conflict and better understand the process of conflict management. It serves as a companion curriculum to the Center for the Prevention of School Violence's "Reach In, Reach Out, Reach Over Conflict Management Curriculum" and provides information on building a foundation of support for teachers and students in conflict management and extending that support throughout entire schools. |
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| Celebrating African American/Black leaders in history: Their religions and their legacy | 16-page PDF lesson plan in which students, (grades 6-12) are "introduced to several Black and African American leaders and learn about the influence of their religious beliefs on their activism and contributions to society. Students will learn biographical, historical and religious information associated with these leaders, peer-teach their findings, and gain a greater understanding of the overall historical context of their work through creating a class timeline." | |
| Role of conflict/conflict resolution in anti-racism education curriculum | Essay which "examine[s] the role of conflict and conflict resolution in antiracism education curriculum in school settings, the role of explicit antiracist curriculum in facilitating questioning, talk back, rethinking, positive conflict, and re-evaluating, are important conditions in teaching for equity and social justice, the impact of how the curriculum is used will also be analysed and explored throughout this paper." Includes bibliographical references. | |
| Preparing for special education mediation and resolution sessions: A guide for families & advocates | 28-page PDF document created, "to contribute to better outcomes for children with special needs. Through a collection of articles, this guide seeks to provide families and advocates with an array of information that will equip them to make the most of the new and expanded dispute resolution options offered by the Individuals with Disabilities Education Act (IDEA). As the nation’s special education law has evolved, Congress has consistently sought to provide new ways to encourage informal and speedy resolution of problems ... This guide provides a comprehensive article on preparing for special education mediation and resolution sessions, including tips for both families and advocates. A flowchart of mediation and resolution session supports the understanding of how these two processes work and intersect. For additional insight, it provides both an interview with a seasoned special education mediator and a summary of a study that sought to identify the factors that contribute to parent-school conflict. Finally, it offers communication tips for building strong partnerships and additional resources for locating further information." | |
| Restorative Practices: Fostering Healthy Relationships and Promoting Positive Discipline in Schools | As educators partner with districts to move away from zero tolerance discipline policies and ramp up e orts to strengthen safe and supportive schools, address con ict, improve school climate, and build a positive school culture that students are connected to, many campuses are looking to implement alternative, restorative approaches. This toolkit was developed to illustrate how restorative strategies can be seamlessly integrated into the classroom, curriculum, and culture of schools. It de nes what restorative practices are, explains why they are a transformational tool for fostering healthy relationships in schools and shows how they can be useful processes for students, educators, and learning communities. This toolkit is intended for all educators who support the growth and health of students in schools. It is an introduction for those new to the concepts and will help support and enhance the work of teachers already implementing these practices in their classrooms. e toolkit includes digestible models, frameworks, and action steps for school-wide implementation, accompanied by guiding questions to support re ection for practitioners looking to make restorative methods part of the fabric of daily life in schools. It also recognizes the signi cant role all education professionals play in maintaining a school community that models respectful, trusting, and caring relationships. | |
| Racial and ethnic conflict on campus | Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the, "role of the ombudsman in relation to racial incidents and the development and implementation of racial harassment policies ... in developing our training, we will be incorporating racial and cultural differences into the mediation process, including training about communication styles, conflict styles, different expectations for mediation and neutrality and different approaches to emotions and aggressiveness." | |
| Conflict resolution skills ladder | 1-page PDF document which outlines a progression of skills and the behaviors associated with them in conflict resolution. | |
| Restorative justice in the classroom: Lesson 2 class meetings | 8-page pdf lesson which "through role-play and discussion, this lesson will help students understand the motives behind offending and re-offending and to develop problem-solving consequences that will help offenders learn a better way to behave. By developing restorative consequences, the classroom community can help the offender repair the harm he/she has caused and discourage the offender from re-offending. Students practice consensus building and explore the consequence-setting aspect of justice circles." |