Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Ohio’s Truancy Prevention Through Mediation Program
- Presented by: Edward M. Krauss, Ohio Commission on Dispute Resolution and Conflict Management
- View Presentation and Abstract: Click Here
Successful Maryland School CRE Programs: Highlights of a Statewide Grants Program
- Presented by: Barbara Grochal, University of Maryland King Carey School of Law
- View Presentation and Abstract: Click Here
Cyberbullying: What the research is telling us…
- Presented by: Amanda Lenhart
- View Presentation and Abstract: Click Here
Expert Chat Session with Richard Cohen
- Presented by: Richard Cohen
- View Presentation and Abstract: Click Here
Horizon Community: Character Reformation and CRE in an Adult Prison
- Presented by: Madeleine G. Trichel, Marion Correctional Institution
- View Presentation and Abstract: Click Here
School Conflict Management Training
- Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Coaching youth initiatives: Guide for supporting youth participation | 150-page PDF guide which, "explores the concepts of coaching, youth initiatives and youth participation, including practical tools and methods, advice and information, opportunities and support for those encouraging young people’s participation in youth initiatives ... As a handbook which aims to offer practical support for people active in coaching youth projects, the biggest part of this publication deals with ‘coaching’ itself and the adaptation of different coaching techniques to the field of youth work." | |
| Making the case for campus mediation | Pdf article originally published in The Fourth R, Vol. 55, (Feb/March 1995) presenting arguments to assist organizers of college and university mediation programs who often must make a case for their programs to reluctant administrators. | |
| UNESCO: Mainstreaming the culture of peace | 26-page pdf created by UNESCO which "defined the Culture of Peace as consisting of values, attitudes and behaviours that reject violence and endeavour to prevent conflicts by addressing their root causes with a view to solving problems through dialogue and negotiation among individuals, groups and nations. The 1999 United Nations Declaration and Programme of Action on a Culture of Peace (resolution A/53/243) called gor everyone – governments, civil dociety, the media, parents, teachers, politicians, scientists, artists, NGOs and the entire United Nations system – to assume responsibility in this respect. It staked out eight action areas for actors at national, regional and international levels:" Those 8 action areas are: Fostering a culture of peace through education; Promoting sustainable economic and social development; Promoting respect for all human rights; Ensuring equality between women and men; Fostering democratic participation; Advancing understanding, tolerance and solidarity; Supporting participatory communication and the free flow of information and knowledge and Promoting international peace and security. | |
| Nonverbal communication for educators | Online learning module consisting of 14-sections "designed to introduce you to key ideas related to nonverbal communication, with a special emphasis on aspects of nonverbal communication that relate to teaching and learning in the classroom. By the completion of this learning module you should be able to: Understand the importance of nonverbal communication; State a definition of nonverbal communication and identify different types; Describe the purpose nonverbal communication serves in the communication process; Identify core nonverbal communication concepts that relate to classroom management; Understand Dyssemia (a condition related to the inability to read facial expressions) and its causes; Understand the use of DANVA as a tool for recognizing Dyssemia; Access simple activities and reference materials for creating your own teaching activities related to Nonverbal Communication." | |
| Listening without formulas | 15-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax VA, which discusses the use of reflective listening, I-messages and paraphrasing in conflict resolution. | |
| Improving outcomes for Indigenous students - the Workbook and guide for school educators (3rd ed.) | This 55-page pdf workbook is a practical set of support materials for taking action and working systematically in schools. Developed in Australia, it provides a set of tools and ideas to help achieve improved outcomes for Indigenous students, and can be used in conjunction with the materials on the What Works http://www.whatworks.edu.au/ website and other companion What Works publications. This is the third edition, published in 2010. It was substantially revised and updated and provides a complete support for taking systematic action. | |
| Truancy prevention through mediation program | 9-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education, which "provide[s] an understanding of the structure, philosophy, and value of early intervention truancy mediation as it is practiced in Ohio, the role of the schools, juvenile court, social service agencies, charities, and other entities will be discussed along with information on how to start a program in a community, potential funding sources, the role and training of the mediators, and other relevant material. | |
| Learning to live together: Building skills, values and attitudes for the 21st Century | 167-page pdf study which, "represents an attempt to interpret the aim of ‘learning to live together’ as a synthesis of many related goals, such as education for peace, human rights, citizenship and health-preserving behaviours. It focuses specifically on the skills, values, attitudes and concepts needed for learning to live together, rather than on ‘knowledge’ objectives. The aim of the study is to discover ‘what works’ in terms of helping students learn to become politely assertive rather than violent, to understand conflict and its prevention, to become mediators, to respect human rights, to become active and responsible members of their communities—as local, national and global citizens, to have balanced relationships with others and neither to coerce others nor be coerced, especially into risky health behaviours ... The recommendation emerging from the study for national policy-makers and curriculum specialists is that a core national team of educators committed to the goals of peace-building, human rights, active citizenship and preventive health should be created, in order to put together and pilot test materials and methodologies related to these goals." | |
| Inter-agency P.E.P.: Skills for constructive living: Teacher activity book of secondary modules | 36-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... the teacher's main resource it has a lesson-by-lesson curriculum for formal schooling structured according to the children's cognitive and emotional development ... these secondary modules are designed primarily for those students who have undertaken the Peace Education programme in Primary School, there may be specific lessons in the primary grades that adapt very well to the secondary situation, these should be used where appropriate, in addition there are some stories (and poetry) in the Story Book (part of the primary component) that may also be useful." | |
| Preventing and countering school-based harassment: A resource guide for k-12 educators, rev. ed. | 76-page PDF guide which "is the result of two conferences on racial harassment and numerous training-of-trainer administrator workshops conducted during the past eight years by the Equity Center (formerly the Center for National Origin, Race, and Sex Equity—CNORSE) where the intersection of the issues of racial and sexual harassment have been made clear by educators in the field. Although much national attention has been focused separately on the issues of racial harassment and sexual harassment, the reality is that when one form of harassment occurs, the opportunity exists for all types of harassment. Focusing only on one type of harassment can allow another type of harassment to go unchallenged. This guide addresses the more comprehensive issue of school-based harassment by capturing similarities in cause of, type of, and remedy for all forms of harassment while also addressing the unique and legal aspects of racial and sexual harassment, as appropriate. The hope is that the material will help school staff, families, students, and communities to create a safe and bias-free learning environment." | |
| ASJA mediation component gaining strength | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the Association for Student Judicial Affairs (ASJA) and events and programs at their Twelfth Annual International Conference. | |
| What's in a name?: Capturing the essence of campus mediation | Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which describes the comprehensive set of activities offered by Campus Mediation Center at Syracuse University. | |
| Slouching towards inclusion | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), which discusses the need for diversity in the field of conflict resolution and examples of challenges and solutions when creating diversity within the conflict resolution team is a primary factor. | |
| Incorporating restorative approaches | 82-page PDF topic guide which presents a, "session plan, guidance and resources for training day focusing on incorporating restorative approaches. Aims to develop an understanding of restorative approaches and their role in behaviour and attendance improvement. The aim is also [to] develop an understanding of the leadership issues in incorporating restorative approaches and explore how restorative approaches might be developed in [one's] own setting." Also available is a related set of 12 slides in ppt format for use in training event. | |
| Creating schoolwide prevention and intervention strategies: Effective strategies... | 55-page PDF document which is "intended to put the issue of schoolwide violence prevention in context for educators and outline an approach for choosing and creating effective prevention programs. The guide covers the following topics: 1. Why schoolwide prevention strategies are critical, 2. Characteristics of a safe school, 3. Four sources of vulnerability to school violence, 4. How to plan for strategies that meet school safety needs, 5. Five effective response strategies and 6. Useful Web and print resources." | |
| Building bridges in conflict areas: Educational report | 23-page PDF report in which, "the reader is invited for an overview of the methods, theories and tools that were offered to the participants. It shows how the process of theoretical presentation becomes "alive" when participants interact with trainers and share their opinions through brainstorming or reflecting on the concepts that were discussed for a better understanding of conflict resolution ... Theoretical inputs, practical exercises, thematic energizers and interactive activities created suitable atmosphere to raise awareness among participants, deepen their knowledge and raise their skills and abilities in pro-active interventions in youth field of conflict zones. Mainly during the two last days of the training course, participants were involved in partnership building activities." | |
| Good Practice Guidelines for Peer Mediation Initiatives | A one-page summary of guidelines for best practice for peer mediation program initiatives. Based on a larger evaluation of Peer Mediation Programs in New South Wales Government Schools published in 2003 | |
| Northeast Ohio Juvenile Corrections Officer (JCO) pilot curriculum | Web-based pilot-project under the coordination of the Global Issues Resource Center at Cuyahoga Community College. "This 120 hour pilot curriculum attempts to address training deficiencies which often lead to high levels of [Juvenile Corrections Officer] staff turnover and increased operational costs ... The challenges associated with the supervision, rehabilitation, and treatment of these [incarcerated] youth has compounded over the last two decades; placing juvenile corrections officers on the front lines. Juvenile detention facilities primarily house youth who have committed a violent or sexually oriented crime, suffer from persistent mental illness, are repeat offenders and have a history of substance abuse (Office of Juvenile Justice and Delinquency Prevention, 2004). This youth population has increased the challenges faced by juvenile detention personnel, thereby creating a demand for more professional, higher skilled detention employees ... For the first time in Ohio, the Northeast Ohio Juvenile Detention Professional Development Project established a comprehensive curriculum for entry level staff that went beyond the current minimum standards to address growing risk factors ... The Project’s Advisory Committee and partners believe that by investing in Ohio’s juvenile corrections officers, agencies can reduce staff turnover, increase employee morale, and improve relationships between staff members as well as between staff and incarcerated youth. It is the Committee’s hope that the pilot curriculum will facilitate the implementation of a formal certification process for staff and agencies utilizing the comprehensive training tool. The existence of a formal certification process will help provide the foundation for recognizing juvenile corrections as more than a job, but rather a profession characterized by motivated and dedicated staff." |
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| Restorative justice in the classroom: Lesson 5 the justice circle part 3 | 8-page pdf lesson which provides "students with an opportunity to learn and practice the facilitation of Justice Circles. After a review of the purpose and process, students role-play scenarios, covering all roles including the role of facilitator. After their role-play experience, students discuss whether the circle would be effective in both healing the victim and helping the offender learn a better way to behave, and explore what could have been done differently to more effectively meet those objectives." | |
| Opening the door to nonviolence: Peace education manual for primary school children | Electronic version of the second edition of a teacher's guide for teaching peace education to primary school students. "Part I is designed as a training in affirmation, cooperation and communication. Part II deals with the healing of trauma; Part III is about bias and prejudices. Part IV introduces peaceful problem solving and nonviolent conflict resolving and Part V is about peaceful living. There are 20 chapters/sessions in the book, each session developed through step-by-step activities." |