Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Fairfax County Public Schools Conflict Resolution and Peer Mediation Training 2010

  • Presented by: Joan Packer, Swaim Pessaud, Kristen John
  • View Presentation and Abstract: Click Here

CRE Resource Creation and Discovery via CREducation.org

  • Presented by: Bill Warters
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The Organization of American States: 100 Years of Building Bridges in the Americas

  • Presented by: Presented By: Pablo Zuniga, Romina Giselle Kasman, and Marcia Bebianno Simoes
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Field Services Arbitration Process: Building Stronger Teachers through Facilitated Dialogue

  • Presented by: Anne Price and Marcia Roach, Cleveland State University
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Policy to Programs: Initiatives by the Ohio Commission on Dispute Resolution and Conflict Management

  • Presented by: Sarah Wallis, Ohio Commission on Dispute Resolution and Conflict Management; Alexis Hayden, Lorain City Schools
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Conflict Management Skills as Leadership Competencies: A Higher Ed Success Model

  • Presented by: Harry Webne-Behrman
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Licensure Report - Conflict Management Pilot Program In North Carolina A 9-page pdf document discussing the experiences of Center for the Prevention of School Violence's "Reach In, Reach Out, Reach Over Conflict Management Curriculum" development initiative and related work done on revising statewide licensure of new teachers to include conflict management concepts and skills. Includes reports on results of focus groups with preservice teachers regarding the need for conflict management skills development. As the report indicates, "Although the goal of implementing a teacher licensure enhancement can be ambitious, there were a number of supporting factors for the initiative and foreseeable challenges that were addressed."
Inter-agency P.E.P.: Skills for constructive living: Community course booklet 35-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... a handout booklet, which outlines the major concept areas covered in the community course."
Developing departmental communication protocols Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a "Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization."
Truancy prevention through mediation program 9-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education, which "provide[s] an understanding of the structure, philosophy, and value of early intervention truancy mediation as it is practiced in Ohio, the role of the schools, juvenile court, social service agencies, charities, and other entities will be discussed along with information on how to start a program in a community, potential funding sources, the role and training of the mediators, and other relevant material.
Developing and Assessing School Culture: A New Level of Accountability for Schools This 8-page CEP position paper argues that education in our nation is at a defining moment, one with the potential to reshape our national conversation about school improvement. Successful schools--ones that foster both academic excellence and ethics--have positive school cultures (or "climates"). CEP defines a positive school culture broadly to include all aspects of school life, including a safe and caring environment, a powerful pedagogy and curriculum, student motivation and engagement, professional faculty culture and relational trust, parent partnerships, and community collaboration. The paper presents case studies and educational research showing the impact of school culture on students' academic achievement and social behavior. Because a positive school culture is central to student success, the authors argue we must address how to help all schools develop effective cultures. Since what gets measured matters, schools must also be held accountable for having positive school cultures and must have tools for assessing their culture. If we are to prepare students to be lifelong learners and 21st century ethical citizens, we must develop a new "school report card" that includes not only test scores but also concrete indicators of the quality of school culture.
Inter-agency P.E.P.: Skills for constructive living: Background notes for facilitators 37-page pdf summary of the major points covered in the training sessions to be used as a reference. This manual is "of the components of the "Inter-Agency Peace Education Programme". The programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government."
PROS: Peaceful resolution for Oklahoma [high school] students 106-page PDF manual designed to help teachers and trainers teach high school students the art of peer mediation. Includes definitions, exercises to improve communication skills, leadership and problem solving.
Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft 99-page pdf document developed "to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands." Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures."
Evaluation report on progress made through the OSCE's efforts to unify the Gymnasium Mostar: Summer 51-page Word evaluation "of the unification of the Gymnasium Mostar in Mostar, Bosnia and Herzegovina (BiH), as commissioned by the Organization of Security and Cooperation in Europe (OSCE) Mission to BiH ... the Gymnasium Mostar was an historic and premier secondary school prior to the war of 1992-1995. It was completely destroyed during the war and had become the centre of an effort to revitalize the historic Mostar downtown. An initiative to restore the multinational and high-quality nature of the school was viewed as an opportunity to use this divided school in this divided city as a model or beacon for potential reform efforts throughout the country."
Conflict management skills leadership competencies: A higher ed success model 26-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "highlights a successful professional development program for staff at University of Wisconsin-Madison, this program infuses conflict management skills into the workplace culture, from new and aspiring supervisors to experienced program and project managers, teaching conflict resolution, facilitation, and mediation skills and integrating them into a broader leadership development curriculum, the program serves to build bridges and support for student leadership efforts, enhancing opportunities for peer mediation as well."
How to run a student mediation conference 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community."
Confessions of a low-tech social scientist Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the development of a web-based class in conflict resolution.
Current trends in graduate ADR programs: Preliminary findings Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), which "presents a few preliminary findings from a two-year study of all graduate ADR (Alternative Dispute Resolution) and CR (Conflict Resolution) programs in the United States, the study concentrates on 45 areas of inquiry utilizing semi-structured interviews of program directors and coordinators concerning issues such as the growth and direction of their programs."
Listening without formulas 15-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax VA, which discusses the use of reflective listening, I-messages and paraphrasing in conflict resolution.
Teach kids a lesson ... or help them to learn? 11-page PDF paper which promotes the idea of restorative justice practices in education as opposed to punitive ones. "Restorative justice philosophy views misbehavior in terms of how it has impacted upon relationships in the school community. Once the harm is acknowledged in a concrete way the process moves beyond harm to ask how can this harm be repaired? If schools are places of learning, where young people are encouraged to be independent and creative thinkers, are able to share their ideas and opinions, learn to accept the view of others, to be responsible and accountable for their learning, it stands to reason that the "punitive school" is being counter productive in achieving these desired outcomes."
Diversity training Pdf article reprinted from Aug-Sept 1997 issue (Vol. 79 pp. 17-19) of The Fourth R, the Newsletter of the National Association for Mediation in Education, introducing The National Coalition Building Institute (NCBI), an international organization which leads diversity programs on college campuses.
Gender Toolkit: A manual for youth peace workers This guide aims to provide flexible and context-sensitive tools for supporting awareness and gender mainstreaming in youth peacebuilding organisations. It address the challenge of how to include a "gender lens" in the planning, implementation, monitoring and evaluation of different projects while integrating gender issues at the structural and organisational levels. These challenges can be addressed first by acknowledging their existence and making corrective entries to the organisations' apparatus of power, and secondly by transforming the challenges into something positive and productive. The 69-page guide provides a short overview of internal gender mainstreaming and gender mainstreaming in project management backed up by checklists and annotated resources in every section, best practices and trouble-shooters, as well as tips, quotes and advice. An appendix provides some activity modules that will lend a hand in addressing gender issues in organisations and projects.
Accessing free web-based conflict resolution education resources 28-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA which introduces "the Conflict Resolution Education Connection, a free online one-stop-shop for resources and information on conflict resolution education. We will review the history of this cooperative project, talk about its future and highlight some of the great tools and resources hidden within."
Restorative justice in the classroom: Lesson 5 the justice circle part 3 8-page pdf lesson which provides "students with an opportunity to learn and practice the facilitation of Justice Circles. After a review of the purpose and process, students role-play scenarios, covering all roles including the role of facilitator. After their role-play experience, students discuss whether the circle would be effective in both healing the victim and helping the offender learn a better way to behave, and explore what could have been done differently to more effectively meet those objectives."
Conflict resolution protocol for elementary classrooms, A 4-page PDF excerpt from the book, "The First Six Weeks of School" which discusses teaching conflict resolution, "a basic belief underlying The Responsive Classroom® approach to teaching is that how children learn to treat one another is as important as what they learn in reading, writing, and arithmetic. We believe that social skills such as cooperation, assertion, responsibility, empathy, and selfcontrol are essential to children’s academic and social success and we emphasize the teaching of these skills, along with academics, throughout the school day. There are many strategies we use to teach these social skills at the elementary level (K-6), one of which is teaching a protocol for conflict resolution."