Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Connected and Respected: Lessons from Resolving Conflict Creatively

  • Presented by: Larry Dieringer
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Tri-C Sustained Dialogue Campus Network Overview

  • Presented by: Ty Olson, Cuyahoga Community College
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Designing, Marketing and Implementing a School-Based Restorative Justice Program: Lessons Learned

  • Presented by: David T. Deal and Joan Packer
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The Organization of American States: 100 Years of Building Bridges in the Americas

  • Presented by: Presented By: Pablo Zuniga, Romina Giselle Kasman, and Marcia Bebianno Simoes
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Report on CRETE Partners in Texas

  • Presented by: Margaret Leeds
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Working with Angry and Disruptive Youth in the Classroom

  • Presented by: John Barnes
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View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Collegiate mediation programs: A critical review Pdf article reprinted from April/May 1994 issue (Vol. 50 pp. 36-37) of The Fourth R, the Newsletter of the National Association for Mediation in Education discussing mediation programs at colleges and universities. Although these types of programs, like community medation, can be helpful in solving problems the author worries that mediation centers can become a controlling arm of university administration rather than a "meaningful way for the issues to be confronted by the community," remedies for overcoming this challenge are suggested.
VOV activities: Understanding the value of dialog, grades 7-12 13-page PDF document with a number of activities to aid secondary students in improving communication skills.
Mediation for Young Homeless People: A Good Practice Guide UK government guidelines recommend that mediation should be explored by local authorities as a homelessness-prevention strategy. This 2004 guide aims to be a simple, practical, and easy-to-use tool for those working with young people who are, or may become, homeless.
SCORE Quick Reference Guide to Peer Mediation for Students 10-page guide for student peer mediators that reviews the mediation process and provides practice tips. Developed for use by the Student Conflict Resolution Experts (SCORE) program in Massachusetts as "a quick reference guide for students to accompany their training".
Researching campus conflict management culture(s): A role for ombuds? Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), whose "purpose in this article is to briefly explore a somewhat expanded role set for the ombuds, one that includes the ombuds as researcher ... I suggest here that the ombuds is in a unique position to serve as a guide or "primary informant" ... to researchers interested in campus organizational culture and subculture, especially as it relates to conflict-related behaviors and beliefs." Includes bibliography.
Restorative justice in the classroom: Lesson 2 class meetings 8-page pdf lesson which "through role-play and discussion, this lesson will help students understand the motives behind offending and re-offending and to develop problem-solving consequences that will help offenders learn a better way to behave. By developing restorative consequences, the classroom community can help the offender repair the harm he/she has caused and discourage the offender from re-offending. Students practice consensus building and explore the consequence-setting aspect of justice circles."
How to run a student mediation conference 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community."
Student protests, negotiation, and constructive confrontation Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "suggests a series of strategies that can be used by university administrators and students seeking more constructive ways of handling student protests." Includes bibliography.
Bullying prevention and intervention: TeamMates Mentoring Program Lincoln Public Schools 9-page PDF case study which, "looks at one program in Nebraska, Lincoln Public Schools (LPS) TeamMates, that has decided to address bullying at several schools through mentoring, using volunteers from the community to reach out to bullies and victims alike."
Cyberconflict: The role of email communication Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), discusses email communication and its relationship to conflict.
Conflict resolution, peer mediation and young people's relationships: Technical Report 74-page PDF technical report that investigated, "what schools could do to improve young people's relationships with each other, with teachers and with their families. This is a key question for schools, policy-makers and pressure groups; there are currently programmes and initiatives on behaviour, citizenship, healthy schools and many other areas which have relationships at their core. Within that broad area, the team looked in more detail at school programmes that encourage conflict resolution and peer mediation." Ten studies relating to conflict resolution, all completed after 1994, were reviewed in detail.
Extending campus conflict resolution efforts beyond the mediation table Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), which "describes creative responses to campus conflict that don't rely on mediation as their central strategy or approach, providing links to online examples when available."
Building for the future: Connecting up with high school mediation program alumni Pdf article from Conflict Management in Higher Education Report, (Volume 1, Number 1, Jan/Feb 2000), which puts a call out to people and organizations interested in helping to build a national networking system for high school mediation program alumni as they continue their eduacation often at colleges and universities with no mediation programs.
Connected and respected: Lessons from resolving conflict creatively 19-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "explore[d] a model, five approaches, and practical strategies for integrating conflict resolution education into elementary classrooms based upon experiences in the widely disseminated and well-evaluated Resolving Conflict Creatively Program ... also look[ed] at how conflict resolution education can be linked with social and emotional learning competencies, character education, and national standards."
Alternative dispute resolution in the law schools Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the development of alternative dispute resolution education in law schools.
Multiple Responses, Promising Results: Evidence-Based, Nonpunitive Alternatives To Zero Tolerance Research brief by Child Trends that finds that zero tolerance school discipline policies have not been proven effective by research and may have negative effects, making students more likely to drop out and less likely to graduate on time. Instead, the brief recommends the use of nonpunitive disciplinary action, such as behavior interventions, social skills classes, and character education.
Conflict negotiation skills for youth 186-page PDF training manual on Conflict Negotiation Skills for Youth. The manual is directed at government and nongovernmental organization personnel working with young people. It presents a variety of participatory training methods and exercises. Users are encouraged to refine and adapt the materials. The contents are organized as follows: Conflict Negotiation Skills for Youth: Facilitator's Guide Section I: Youth and the conflicts they face in daily life, Session 1: Understanding youth, Session 2: Understanding conflict, Section II: Techniques for resolving intra-personal conflicts, Session 3: Self-awareness, Session 4: Communication, Session 5: Negotiation, Session 6: Mediation, Section III: Techniques for resolving group conflict, Session 7: Group building, Session 8: Team building and cooperation, and Session 9: Advocacy for youth development References.
40 cases: Restorative justice and victim-offender mediation 86-page book in PDF format which, "provides a diverse range of first hand accounts from mediators and facilitators offering some means of communication between victims and offenders. Through the authentic voices of practitioners, the cases unfold to reveal how communication was facilitated and the outcomes that followed. This publication aims to provide practitioners, policy makers and interested professionals with: - Opportunities to compare practice - An examination of the appropriateness of offering access to Restorative Justice - An understanding of the subtleties of facilitated victim-offender communication - An opportunity to see beyond our own preconceptions of victims and offenders - Clarity and inspiration."
GIRC Annotated Bibliography of Conflict Resolution Resources An annotated bibliography from the Global Issues Resource Center on conflict resolution resources covering the topics of bullying prevention, classroom management, and trauma & violence prevention. Includes books, curricula, videotapes, simulations and games.
International Conflict Resolution Education Summary Slideshow Powerpoint presentation examining conflict resolution education activities around the globe.