Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Restorative Measures for School Connectedness & Alternatives to Suspension

  • Presented by: Nancy Riestenberg
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Lessons for Helping Students Develop Emotional Awareness to Support CRE

  • Presented by: Christa M. Tinari
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Virginia Tech Shooting: Lessons for Dismantling Norms About Violence

  • Presented by: Huey-li Li and Michiko Pence
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Conflict Transformation Education for At-Risk Youth: Connecting With Kids

  • Presented by: Sarah Bernhardt
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Cyberbullying: What the research is telling us…

  • Presented by: Amanda Lenhart
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Conflict Resolution Education in Teacher Education: Expanding CRE Programs & Resources

  • Presented by: Tricia Jones with panelists Claire Salkowski, Adrienne Mercer, and William Warters
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View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Cyberbullying and relational aggression: Who is it and what can be done 74-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education which presents a workshop "designed to help school personnel understand the dynamics underlying indirect aggression, detect indirect aggression, discover who is doing it, and ways they can intervene and prevent this covert form of bullying, results from a study examining the relationship between media and relational aggression and ways to infuse the information into the new anti-bullying legislation in Ohio will be shared, a comprehensive program being used in two Northeast, Ohio schools for teachers, families, and students will also be shared."
VOV activities: Learning nonviolent conflict resolution skills, grades 7-12 13-page PDF document which presents activities for 7-12 graders to improve conflict resolution skills.
Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links.
Social emotional learning scenario Web-based interactive resource which introduces social emotional learning which "refers to knowledge, habits, skills and ideals that are at the heart of a child's academic, personal, social, and civic development ... this type of learning enables individuals to recognize and manage emotions, develop caring and concern for others, make responsible decisions, establish and maintain positive relationships, and handle challenging situations effectively."
Mediation: An effective way to restore collegiality & shared governance in dysfunctional university Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the use of mediation to settle disputes among university personnel and reestablish collegiality.
Building for the future: Connecting up with high school mediation program alumni Pdf article from Conflict Management in Higher Education Report, (Volume 1, Number 1, Jan/Feb 2000), which puts a call out to people and organizations interested in helping to build a national networking system for high school mediation program alumni as they continue their eduacation often at colleges and universities with no mediation programs.
Conflict resolution education and peace education: Proven impacts 25-slide Powerpoint presentation which presents a "review of research examining the impact of conflict resolution education and peace education in schools."
Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program.
National curriculum integration project: Final report, phase two (2000-2001) National curriculum integration project sought to promote the infusion of conflict resolution education into middle school curriculum, teaching it as part of other subjects, rather than as a stand-alone topic. This report shares the findings which suggest that classroom climate improves over the course of the school year using this approach.
Reaching across boundaries: Talk to create change 21-page pdf handbook which, "shows you how to conduct Mix It Up Dialogues. In the dialogues, participants will have honest discussions about social boundaries, and they will plan action projects that help cross those boundaries ... Mix It Up Dialogues aren't just about talking, however. They're also about taking action -- changing personal behaviors that may hurt or exclude others and engaging in collective projects to improve school climate."
VOV activities: Preventing feelings of isolation through trust and cooperation, grades 7-12 6-page PDF with activities for 7-12 graders to improve communication skills and build trust.
Role of conflict/conflict resolution in anti-racism education curriculum Essay which "examine[s] the role of conflict and conflict resolution in antiracism education curriculum in school settings, the role of explicit antiracist curriculum in facilitating questioning, talk back, rethinking, positive conflict, and re-evaluating, are important conditions in teaching for equity and social justice, the impact of how the curriculum is used will also be analysed and explored throughout this paper." Includes bibliographical references.
National curriculum integration project: Report on year one (1998-1999) Word document which summarizes findings from research that examined: The best practices for developing and implementing curriculum infusion and integration processes, the impact of the NCIP conflict resolution education on students' conflict orientations and the impact of the NCIP conflict resolution education on classroom climate.
Creating harmony in the classroom: Building safe and inclusive classrooms for special populations 231-page pdf manual designed "to assist teachers with building an inclusive and safe classroom for all students, including special needs, deaf, and visually impaired youth. Teachers who build an inclusive and safe classroom environment are encouraging all youth to excel academically and socially." Includes chapters on building self-awareness in students, enhancing student's problem-solving skills, mediation in school settings, evaluting conflict resolution education programs and a chapter on resources.
Evaluation report on progress made through the OSCE's efforts to unify the Gymnasium Mostar: Summer 51-page PDF evaluation "of the unification of the Gymnasium Mostar in Mostar, Bosnia and Herzegovina (BiH), as commissioned by the Organization of Security and Cooperation in Europe (OSCE) Mission to BiH ... the Gymnasium Mostar was an historic and premier secondary school prior to the war of 1992-1995. It was completely destroyed during the war and had become the centre of an effort to revitalize the historic Mostar downtown. An initiative to restore the multinational and high-quality nature of the school was viewed as an opportunity to use this divided school in this divided city as a model or beacon for potential reform efforts throughout the country."
Developing departmental communication protocols Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a "Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization."
Good Practice Guidelines for Peer Mediation Initiatives A one-page summary of guidelines for best practice for peer mediation program initiatives. Based on a larger evaluation of Peer Mediation Programs in New South Wales Government Schools published in 2003
Restorative justice in the classroom: Lesson 2 class meetings 8-page pdf lesson which "through role-play and discussion, this lesson will help students understand the motives behind offending and re-offending and to develop problem-solving consequences that will help offenders learn a better way to behave. By developing restorative consequences, the classroom community can help the offender repair the harm he/she has caused and discourage the offender from re-offending. Students practice consensus building and explore the consequence-setting aspect of justice circles."
Positive approaches to discipline scenario Web-based interactive scenario which "demonstrates the differences between positive discipline and punishment. Discipline techniques focus on what we want the child to learn and what the child is capable of learning. Punishment, on the other hand, focuses on misbehavior and may do little or nothing to help a child behave better in the future. The differences between positive discipline and punishment are great, as well as the lessons learned that result from the technique used."
National policies on education for democratic citizenship in the Americas: Analytic report 48-page PDF report with the goal of "address[ing] the gap in the literature on national policies in citizenship education in the Americas, providing an initial “mapping” of these policies, at the formal and non-formal levels. To that end, the analysis focuses on national policies and standards, the school curriculum within which citizenship education is embedded, places and age levels where citizenship education occurs, and the extent to which citizenship programs are evaluated. Twenty-five countries participated in this study. Selected demographic characteristics of the countries are reported in Appendix 1."