Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Tri-C Sustained Dialogue Campus Network Overview
- Presented by: Ty Olson, Cuyahoga Community College
- View Presentation and Abstract: Click Here
Neighbor Circles as a Tool for Building Community
- Presented by: Mark Chupp, Case Western Reserve University
- View Presentation and Abstract: Click Here
Policy to Programs: Initiatives by the Ohio Commission on Dispute Resolution and Conflict Management
- Presented by: Sarah Wallis, Ohio Commission on Dispute Resolution and Conflict Management; Alexis Hayden, Lorain City Schools
- View Presentation and Abstract: Click Here
SEL Conceptual Framework for Positive Youth Development
- Presented by: Molly McCloskey-Association for Supervision and Curriculum Development, Alexandria, USA
- View Presentation and Abstract: Click Here
Successful Maryland School CRE Programs: Highlights of a Statewide Grants Program
- Presented by: Barbara Grochal, University of Maryland King Carey School of Law
- View Presentation and Abstract: Click Here
Conflict Management Skills as Leadership Competencies: A Higher Ed Success Model
- Presented by: Harry Webne-Behrman
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Conflict resolution education: the challenge of institutionalization | Powerpoint presentation discussing conflict resolution education in schools. | |
| Inter-agency P.E.P.: Skills for constructive living: Facilitators and trainers training guide | 13-page pdf manual which is "one of the components of the "Inter-agency Peace Education Programme." "The programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activies on behalf of the government ... This training guide in peace education is divided into four areas: content, method, environment (both physical and psychological) and output (or product). Often method and psychological are dealt with together as there is overlap." | |
| Composite campus ombuds profile, A | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents a composite portait of a campus ombuds from, "information received from the Ombuds Profile Project survey, in the spring of 2002 questionnaires were sent out with a call for case studies to 103 campus ombuds in the United States, Canada, and Australia (65 women, 32 men, 6 to "ombuds offices" without ombuds listed), this profile blends eleven responses to the questionnaire (6 women, 5 men) that were received in time for the 2002 profile." | |
| Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft | 99-page pdf document developed "to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands." Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures." | |
| Encyclopedia of peace education | Online resource which, "provides a comprehensive overview of the scholarly developments in the field to date as well as new insights from across the globe from the various actors involved in advancing peace education internationally. Thus, this online resource serves as a living reference guide that traces the history and emergence of the field, highlights foundational concepts, contextualizes peace education practice across international and disciplinary borders, and suggests new directions for peace educators." | |
| Tolerance Stories Booklet | 55-page collection of stories, "to teach tolerance because stories are the first and most enduring literary form and they have the power to shape people’s understanding of the world and to change their lives ... it is our hope that this resource booklet will facilitate educators in elementary and secondary schools to introduce discussions of tolerance by supplying a wide array of narratives that illustrate principles of tolerance, and by so doing, enable their students to be leaders of tolerance in their homes, neighborhoods, and communities." | |
| Restorative conferences resource kit | 60-page pdf resource kit for presenting restorative conferences which "(involves the gathering of those who have a stake in a particular troublesome situation, to talk together to find ways of making amends) ... the purpose of these conferences is to discuss what the problem might be and to pool ideas about what might be most helpful from here, for all concerned, from this pool of ideas should emerge a plan for restoration of the situation... These Conferences offer a helpful step forward by involving a range of participants who both contribute to and are affected by the situation at hand, they promote a spirit of open and direct conversation and add a human touch to the process of addressing transgressions... this Resource Kit represents the culmination of 18 months of work by a group whose links are with restorative justice, Maori protocols, and counsellor training with narrative therapy at the University of Waikato." Includes bibliography | |
| Peace education: A pathway to a culture of peace | 178-page pdf document which "helps the educator, whether in formal or non formal settings, to understand that peace is a holistic concept and state of being and that it can not be learned in the traditional lecture-note taking-testing framework. Indeed, peace education can be integrated into many disciplines. The culture of peace must replace the culture of violence if we and our home, planet Earth, are to survive ... teaching the value of tolerance, understanding and respect for diversity among the school children could be introduced through exposing them to various countries of the world, their geography, history, and culture. At the appropriate levels, curricula must include human rights, the rules governing international law, the United Nations Charter, the goals of our global organization, disarmament, sustainable development and other peace issues. The participation of young people in this process is very essential. Their inputs in terms of their own ideas on how to cooperate with each other in order to eliminate violence in our societies must be fully taken into account. In addition to expanding the capacity of the students to understand the issues, peace education aims particularly at empowering the students, suited to their individual levels, to become agents of peace and nonviolence in their own lives as well as in their interaction with others in every sphere of their existence ... We have organized the book into three sections. Part I presents chapters that are meant to help us develop a holistic understanding of peace and peace education. Part II discusses the key themes in peace education. Each chapter starts with a conceptual essay on a theme and is followed by some practical teaching-learning ideas that can either be used in a class or adapted to a community setting. Part III focuses on the peaceable learning climate and the educator, the agent who facilitates the planting and nurturing of the seeds of peace in the learning environment. Finally, the whole school approach is introduced to suggest the need for institutional transformation and the need to move beyond the school towards engagement with other stakeholders in the larger society." | |
| Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education | Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links. | |
| Confessions of a low-tech social scientist | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the development of a web-based class in conflict resolution. | |
| Mediation: An effective way to restore collegiality & shared governance in dysfunctional university | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the use of mediation to settle disputes among university personnel and reestablish collegiality. | |
| What have I done: Victim empathy pack responsibility exercises | 13-page Word document presenting a "new victim empathy resource designed to keep victim awareness high in Restorative Justice practitioner's priorities." Contains a number of exercises about taking responsibility for one's actions and exploring feelings. | |
| Teaching about conflict through citizenship education | 18-page pdf article which examined "Through interviews and observations in case study primary and secondary schools in the West Midlands, we therefore explored what was understood by this notion of global citizenship, and under this umbrella, what it was that students and teachers thought should be learned, we found that the most outstanding concern for students was war and conflict – and in the current context, not just historically, after giving some detail of these concerns, this paper attempts to develop a typology of different ways that schools teach about conflict before making more general arguments about the importance of peace education within a citizenship education framework and the role of teachers in tackling both difference and indifference." | |
| Collaboration and conflict resolution skills: A core academic competency? | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4, (Nov/Dec 2000), examines "an innovative program at California State University Monterey Bay [which] has incorporated conflict resolution as one of the program's 11 Major Learning Objectives that students must know and understand in order to graduate." | |
| Inter-agency P.E.P.: Skills for constructive living: Analytical review of selected peace education | 271-page pdf document which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... this document presents a compilation of resource materials in peace education ... the purpose is to give an overview of materials used by practitioners and provide references for those searching materials." | |
| Negative interactions with faculty: Graduate student experiences | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being. | |
| Mediating a Better Solution | A 5-page article on peer mediation written for principals. It appeared in the magazine Principal Leadership as part of a monthly column entitled "Counseling 101" that is written by members of the National Association of School Psychologists. Includes a case study exploring the need for improved referral system for a peer mediation program. | |
| Human rights education in the school systems of Europe, Central Asia and North America: A compendium | 239-page PDF, "compendium of good practice [it] is a compilation of 101 examples of good practice in human rights education in primary schools,ssecondary schools and teacher training institutions ... the term "human rights education" is often used in this resource in a broader sense, to also include education for democratic citizenship and education for mutual respect and understanding, which are all based on internationally agreed human rights standards. These three areas are seen as interconnected and essential within educational systems in order to prepare youth to be active, responsible and caring participants in their communities, as well as at the national and global levels ... this book aims to support quality teaching in these areas and to inspire educational policymakers (those working in education ministries and local school boards) and administrators, teachers, teacher trainers, non-formal educators and all other interested actors, as well as to facilitate networking and the exchange of experience among education professionals." A companion website with additional examples and documents is available at http://bit.ly/2uUsv65 | |
| Conflict management skills leadership competencies: A higher ed success model | 26-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "highlights a successful professional development program for staff at University of Wisconsin-Madison, this program infuses conflict management skills into the workplace culture, from new and aspiring supervisors to experienced program and project managers, teaching conflict resolution, facilitation, and mediation skills and integrating them into a broader leadership development curriculum, the program serves to build bridges and support for student leadership efforts, enhancing opportunities for peer mediation as well." | |
| VOV activities: Taking responsibility for the violence in your environment, grades 7-12 | 1-page PDF activity sheet for 7-12 graders to "reinforce the idea that one person can make a difference in challenging the root causes for violence." |