Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Restorative Approaches in Luton Schools
- Presented by: Dr. Belinda Hopkins
- View Presentation and Abstract: Click Here
Ohio’s Truancy Prevention Through Mediation Program
- Presented by: Edward M. Krauss, Ohio Commission on Dispute Resolution and Conflict Management
- View Presentation and Abstract: Click Here
Cyberbullying & Relational Aggression: Who is it & What Can be Done?
- Presented by: Kimberly Mason, Laura Hammel, Amanda K. Brace, Rachel A. Vitale
- View Presentation and Abstract: Click Here
Restorative Measures for School Connectedness & Alternatives to Suspension
- Presented by: Nancy Riestenberg
- View Presentation and Abstract: Click Here
National Program of Values Education – Republic of Costa Rica (Overview)
- Presented by: Republic of Costa Rica
- View Presentation and Abstract: Click Here
The Illinois Story
- Presented by: Mary Utne O'Brien-CASEL, Chicago, USA
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Restorative Practices: Fostering Healthy Relationships and Promoting Positive Discipline in Schools | As educators partner with districts to move away from zero tolerance discipline policies and ramp up e orts to strengthen safe and supportive schools, address con ict, improve school climate, and build a positive school culture that students are connected to, many campuses are looking to implement alternative, restorative approaches. This toolkit was developed to illustrate how restorative strategies can be seamlessly integrated into the classroom, curriculum, and culture of schools. It de nes what restorative practices are, explains why they are a transformational tool for fostering healthy relationships in schools and shows how they can be useful processes for students, educators, and learning communities. This toolkit is intended for all educators who support the growth and health of students in schools. It is an introduction for those new to the concepts and will help support and enhance the work of teachers already implementing these practices in their classrooms. e toolkit includes digestible models, frameworks, and action steps for school-wide implementation, accompanied by guiding questions to support re ection for practitioners looking to make restorative methods part of the fabric of daily life in schools. It also recognizes the signi cant role all education professionals play in maintaining a school community that models respectful, trusting, and caring relationships. | |
| PeaceKidz manual | 101-page Word document created by PeacekidZ, "a program that aims to develop children's ability to understand, analyze and resolve conflicts in their everyday lives. PeacekidZ teaches children the three R's of conflict resolution: recognize, respect, resolve." "Through each year of PeaceKidZ, each group of SAIS student teachers builds a curriculum detailing the lessons and activities they taught during the course of the nine-week program. They then compile these into a final document. The Conflict Management Toolkit will assemble and offer these curricula as a resource for other universities and outreach programs that are interested in developing similar programs. We will also provide a bibliography with more detailed books and resources on teaching. Currently, the manual from the first year of PeaceKidZ and a bibliography of the materials SAIS students consult to design the program are available for download." | |
| Inter-agency P.E.P.: Skills for constructive living: Facilitators and trainers training guide | 13-page pdf manual which is "one of the components of the "Inter-agency Peace Education Programme." "The programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activies on behalf of the government ... This training guide in peace education is divided into four areas: content, method, environment (both physical and psychological) and output (or product). Often method and psychological are dealt with together as there is overlap." | |
| Tale of two colleges, A: Diversity, conflict, and conflict resolution | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, "how real people can achieve dramatically different outcomes depending on the strategies they devise and the methods they employ, the first chapter shows people digging in to their positions and trying to force the Other Person to give in, the second chapter shows similarly situated people using the problem-solving negotiation strategy popularized in the book Getting To Yes." | |
| Preventing and countering school-based harassment: A resource guide for k-12 educators, rev. ed. | 76-page PDF guide which "is the result of two conferences on racial harassment and numerous training-of-trainer administrator workshops conducted during the past eight years by the Equity Center (formerly the Center for National Origin, Race, and Sex Equity—CNORSE) where the intersection of the issues of racial and sexual harassment have been made clear by educators in the field. Although much national attention has been focused separately on the issues of racial harassment and sexual harassment, the reality is that when one form of harassment occurs, the opportunity exists for all types of harassment. Focusing only on one type of harassment can allow another type of harassment to go unchallenged. This guide addresses the more comprehensive issue of school-based harassment by capturing similarities in cause of, type of, and remedy for all forms of harassment while also addressing the unique and legal aspects of racial and sexual harassment, as appropriate. The hope is that the material will help school staff, families, students, and communities to create a safe and bias-free learning environment." | |
| Collegiate mediation programs: A critical review | Pdf article reprinted from April/May 1994 issue (Vol. 50 pp. 36-37) of The Fourth R, the Newsletter of the National Association for Mediation in Education discussing mediation programs at colleges and universities. Although these types of programs, like community medation, can be helpful in solving problems the author worries that mediation centers can become a controlling arm of university administration rather than a "meaningful way for the issues to be confronted by the community," remedies for overcoming this challenge are suggested. | |
| Diversity training | Pdf article reprinted from Aug-Sept 1997 issue (Vol. 79 pp. 17-19) of The Fourth R, the Newsletter of the National Association for Mediation in Education, introducing The National Coalition Building Institute (NCBI), an international organization which leads diversity programs on college campuses. | |
| Mixitup: 2008-2009 planner | 50-page pdf document, "designed for teachers, counselors, students, administrators and others looking for activities and ideas to organize Mix It Up at Lunch Day, reduce social boundaries at school and promote an inclusive learning environment for all students. It includes lesson plans for early, middle and upper grades based on content standards and can easily be adapted for use in school clubs. For additional activity ideas, online polls and essay prompts, visit www.mixitup.org." | |
| Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft | 99-page word document developed "to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands." Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures." | |
| Nonverbal communication for educators | Online learning module consisting of 14-sections "designed to introduce you to key ideas related to nonverbal communication, with a special emphasis on aspects of nonverbal communication that relate to teaching and learning in the classroom. By the completion of this learning module you should be able to: Understand the importance of nonverbal communication; State a definition of nonverbal communication and identify different types; Describe the purpose nonverbal communication serves in the communication process; Identify core nonverbal communication concepts that relate to classroom management; Understand Dyssemia (a condition related to the inability to read facial expressions) and its causes; Understand the use of DANVA as a tool for recognizing Dyssemia; Access simple activities and reference materials for creating your own teaching activities related to Nonverbal Communication." | |
| Educational discipline using the principles of restorative justice | 15-page pdf article which "shows how restorative justice techniques can be used with students in correctional and alternative education settings. The simple principles of restorative justice are outlined and their suitability for offenders is illustrated through actual prison incidents that have been dealt with using these principles. A protocol is suggested for teachers and administrators who might consider adopting this approach." | |
| Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs | A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program. | |
| Challenge to create a safer learning environment for youth, The | 83-page PDF report which continues the author's "exploration of how violence affects learning and my search for effective approaches to support learning for those who have experienced violence ... I sought to learn more about how violence affects learning by interviewing young people who are currently struggling with learning, either within or outside the school system. I wanted to explore how responses to trauma support or limit learning possibilities by interviewing young people and professionals engaged in the school system and in other education for youth." | |
| Companion: A campaign guide about education and learning for change in diversity, human rights ... | 80-page PDF manual, "designed to help those involved in learning for democracy and learning for change. The issues it raises and the methods which are proposed have been developed as a part of the campaign, but the manual can and should be used after the formal end of the campaign ... This is not a campaign for young people. It is a campaign by young people. The slogan of the campaign "All different, All equal" combines the freedom of diversity and the equality of rights, and it reflects the Council of Europe philosophy in tackling all forms of discrimination and exclusion." | |
| Challenges of sexual harassment mediation on campus | Pdf article reprinted from Aug-Sept 1997 issue (Vol. 79 pp. 19-21) of The Fourth R, the Newsletter of the National Association for Mediation in Education examines the use of mediation in college and university sexual harrassment complaints. | |
| Insider's edge, The | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the use of a "designated insider, an individual skilled in conflict intervention who is part of the organization, but not part of the particular department or issue in dispute," in solving workplace conflicts. | |
| Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education | Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links. | |
| Digital Pathways for Peace | As peacebuilders place increasing importance on the use of digital technologies to sustain peacebuilding work in this midst of the Covid‑19 pandemic, Peace Direct convened a three‐day online consultation with over 75 practitioners and academics across the globe to share insights and knowledge on how to capitalise on the opportunities for peace that digital technologies provide. The 56-page report is the latest in Peace Direct's series of ‘Local Voices for Peace’ reports. ‘Digital Pathways for Peace: Insights and lessons from a global online consultation’ shares perspectives from local peacebuilders on the benefits and challenges of using technology to build peace, and offers recommendations for policymakers, donors and civil society to harness the capabilities digital technologies offer. | |
| Human rights education in the school systems of Europe, Central Asia and North America: A compendium | 239-page PDF, "compendium of good practice [it] is a compilation of 101 examples of good practice in human rights education in primary schools,ssecondary schools and teacher training institutions ... the term "human rights education" is often used in this resource in a broader sense, to also include education for democratic citizenship and education for mutual respect and understanding, which are all based on internationally agreed human rights standards. These three areas are seen as interconnected and essential within educational systems in order to prepare youth to be active, responsible and caring participants in their communities, as well as at the national and global levels ... this book aims to support quality teaching in these areas and to inspire educational policymakers (those working in education ministries and local school boards) and administrators, teachers, teacher trainers, non-formal educators and all other interested actors, as well as to facilitate networking and the exchange of experience among education professionals." A companion website with additional examples and documents is available at http://bit.ly/2uUsv65 | |
| Opening the door to nonviolence: Peace education manual for primary school children | Electronic version of the second edition of a teacher's guide for teaching peace education to primary school students. "Part I is designed as a training in affirmation, cooperation and communication. Part II deals with the healing of trauma; Part III is about bias and prejudices. Part IV introduces peaceful problem solving and nonviolent conflict resolving and Part V is about peaceful living. There are 20 chapters/sessions in the book, each session developed through step-by-step activities." |