Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Connected and Respected: Lessons from Resolving Conflict Creatively
- Presented by: Larry Dieringer
- View Presentation and Abstract: Click Here
Hemispheric Course on Evaluation of Policies and Programs in Citizenship Education
- Presented by: Adriana Cepeda-Organization of American States, Washington, DC, USA
- View Presentation and Abstract: Click Here
State-wide Initiatives in New York and Ohio: Creating Positive Learning Environments
- Presented by: Mark Barth, Mary Lou Rush and Cheryl Kish
- View Presentation and Abstract: Click Here
Collaboration Across Fields: Implementation and Sustainability of SEL, CRE, PE, and CE
- Presented by: Janet Patti - Hunter College - City University of New York, New York, USA
- View Presentation and Abstract: Click Here
Using Extracurricular Activities to Broaden Perspectives of a Diverse College Community
- Presented by: Megan Erclauz, Susan Lohwater, Shirien Muntaser, Sarah Smith, Amana Zahriyeh, Cuyahoga Community College
- View Presentation and Abstract: Click Here
Making Class Matter and Engaging Difference
- Presented by: Rachel M. Goldberg
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| New national conflict resolution information initiative launched | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 1, (Jan/Feb 2000), introducing the Conflict Resolution Information Project (CRInfo), a cooperative effort to strengthen the conflict field's information infrastructure. | |
| Nonviolent communication and ombuds work | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which relates the author's experience using a model from "Nonviolent Communication (NVC)," created by Marshall B. Rosenberg, in her work as university ombudsman at Humboldt State University. | |
| National evaluation of the restorative justice in schools programme | 99-page pdf document which provides the findings of national (England and Wales), "projects [which] spanned a range of different approaches to introducing restorative practices into schools, including restorative justice conferences ... the contract to evaluate these initiatives was awarded to Partners in Evaluation, a specialist agency with a multi-ethnic team of researchers and a national reputation for conducting evaluations in the fields of health, education, social exclusion and regeneration." Includes a literature review, sample pupil and school staff surveys and post-conference interview schedule for perpetrators and aggrieved. | |
| Creating harmony in the classroom: Building safe and inclusive classrooms for special populations | 231-page pdf manual designed "to assist teachers with building an inclusive and safe classroom for all students, including special needs, deaf, and visually impaired youth. Teachers who build an inclusive and safe classroom environment are encouraging all youth to excel academically and socially." Includes chapters on building self-awareness in students, enhancing student's problem-solving skills, mediation in school settings, evaluting conflict resolution education programs and a chapter on resources. | |
| Conflict negotiation skills for youth | 186-page PDF training manual on Conflict Negotiation Skills for Youth. The manual is directed at government and nongovernmental organization personnel working with young people. It presents a variety of participatory training methods and exercises. Users are encouraged to refine and adapt the materials. The contents are organized as follows: Conflict Negotiation Skills for Youth: Facilitator's Guide Section I: Youth and the conflicts they face in daily life, Session 1: Understanding youth, Session 2: Understanding conflict, Section II: Techniques for resolving intra-personal conflicts, Session 3: Self-awareness, Session 4: Communication, Session 5: Negotiation, Session 6: Mediation, Section III: Techniques for resolving group conflict, Session 7: Group building, Session 8: Team building and cooperation, and Session 9: Advocacy for youth development References. | |
| Restorative justice in the classroom: Lesson 3 the justice circle | 13-page pdf lesson which "through role-play, students examine the Justice Circle as a way of developing a system of support for both the victim and offender. They learn roles of the participants in a Justice Circle and develop respect for the perspectives and feelings of everyone involved. This includes an overview of who should be involved and what participants might be experiencing/feeling-- setting the ground rules for using this strategy to resolve conflict." | |
| Conflict resolution protocol for elementary classrooms, A | 4-page PDF excerpt from the book, "The First Six Weeks of School" which discusses teaching conflict resolution, "a basic belief underlying The Responsive Classroom® approach to teaching is that how children learn to treat one another is as important as what they learn in reading, writing, and arithmetic. We believe that social skills such as cooperation, assertion, responsibility, empathy, and selfcontrol are essential to children’s academic and social success and we emphasize the teaching of these skills, along with academics, throughout the school day. There are many strategies we use to teach these social skills at the elementary level (K-6), one of which is teaching a protocol for conflict resolution." | |
| Making the case for campus mediation | Pdf article originally published in The Fourth R, Vol. 55, (Feb/March 1995) presenting arguments to assist organizers of college and university mediation programs who often must make a case for their programs to reluctant administrators. | |
| Inter-agency P.E.P.: Skills for constructive living: Teacher training manual 2 | 58-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... the manual looks at ‘good teaching’ and the skills required to develop ‘good teaching’, these skills are useful not just for a Peace Education Programme but also for all aspects of the professional life of the teachers whom you are training." | |
| PeaceKidz manual | 101-page Word document created by PeacekidZ, "a program that aims to develop children's ability to understand, analyze and resolve conflicts in their everyday lives. PeacekidZ teaches children the three R's of conflict resolution: recognize, respect, resolve." "Through each year of PeaceKidZ, each group of SAIS student teachers builds a curriculum detailing the lessons and activities they taught during the course of the nine-week program. They then compile these into a final document. The Conflict Management Toolkit will assemble and offer these curricula as a resource for other universities and outreach programs that are interested in developing similar programs. We will also provide a bibliography with more detailed books and resources on teaching. Currently, the manual from the first year of PeaceKidZ and a bibliography of the materials SAIS students consult to design the program are available for download." | |
| Researching campus conflict management culture(s): A role for ombuds? | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), whose "purpose in this article is to briefly explore a somewhat expanded role set for the ombuds, one that includes the ombuds as researcher ... I suggest here that the ombuds is in a unique position to serve as a guide or "primary informant" ... to researchers interested in campus organizational culture and subculture, especially as it relates to conflict-related behaviors and beliefs." Includes bibliography. | |
| Doing anti-rape work: One man's perspective | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which discusses the author's "anti-rape prevention work with men [which] means trying to reduce the likelihood that the men who attend a workshop will behave in ways that are assaultive." | |
| Negative interactions with faculty: Graduate student experiences | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being. | |
| Respecting each other: From the Tanenbaum curriculum interreligious understanding guidebook | 5-page PDF lesson plan which helps students understand and develop their own concept of respect for others. | |
| Best practices of non-violent conflict resolution in and out-of-school some examples | 78-page pdf document which "aims to inform teachers, trainers, educators, parents, youth and students who, one way or another, are confronted with violence in the school or in non-formal community education, and are looking for practical solutions. The intention of UNESCO in this project is not only to inform them what is best internationally in terms of education for peace and non-violence, but above all to supply concrete pedagogical tools to prevent and transform the violence with which they are confronted on a daily basis at work." | |
| Multiple Responses, Promising Results: Evidence-Based, Nonpunitive Alternatives To Zero Tolerance | Research brief by Child Trends that finds that zero tolerance school discipline policies have not been proven effective by research and may have negative effects, making students more likely to drop out and less likely to graduate on time. Instead, the brief recommends the use of nonpunitive disciplinary action, such as behavior interventions, social skills classes, and character education. | |
| Peace education: A pathway to a culture of peace (2nd Edition) | 209-page pdf book designed to provide educators with the basic knowledge base as well as the skill- and value-orientations that we associate with educating for a culture of peace. Although this work is primarily directed towards the pre-service and in-service preparation of teachers in the formal school system, it may be used in nonformal education. Part I presents chapters that are meant to help us develop a holistic understanding of peace and peace education. Part II discusses the key themes in peace education. Each chapter starts with a conceptual essay on a theme and is followed by some practical teaching-learning ideas that can either be used in a class or adapted to a community setting. Part III focuses on the peaceable learning climate and the educator, the agent who facilitates the planting and nurturing of the seeds of peace in the learning environment. Finally, the whole school approach is introduced to suggest the need for institutional transformation and the need to move beyond the school towards engagement with other stakeholders in the larger society. | |
| Challenges of sexual harassment mediation on campus | Pdf article reprinted from Aug-Sept 1997 issue (Vol. 79 pp. 19-21) of The Fourth R, the Newsletter of the National Association for Mediation in Education examines the use of mediation in college and university sexual harrassment complaints. | |
| Making a difference: Creating more skillful educators & students & more peaceful schools through CRE | 24-page pdf report which documents the work of the "Conflict Resolution Education Partnership (CRE Partnership)[which] has given over 80 grants to schools in Maryland that have resulted in significant and meaningful changes. Beyond implementing short-term safety measures, Conflict Resolution Rducation (CRE) involves teaching problem solving, anger management snd life lessons for effectively de-escalating and resolving conflicts in productive and peaceful ways. The tesults of the CRE Partnership show dramatic improvements in schools: duccessful conflict resolution programs reduce school discipline problems, improve student decision-making skills and increase academic achievement." | |
| Restorative conferences resource kit | 60-page pdf resource kit for presenting restorative conferences which "(involves the gathering of those who have a stake in a particular troublesome situation, to talk together to find ways of making amends) ... the purpose of these conferences is to discuss what the problem might be and to pool ideas about what might be most helpful from here, for all concerned, from this pool of ideas should emerge a plan for restoration of the situation... These Conferences offer a helpful step forward by involving a range of participants who both contribute to and are affected by the situation at hand, they promote a spirit of open and direct conversation and add a human touch to the process of addressing transgressions... this Resource Kit represents the culmination of 18 months of work by a group whose links are with restorative justice, Maori protocols, and counsellor training with narrative therapy at the University of Waikato." Includes bibliography |