Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Conflict Resolution Education and Peace Education: Proven Impacts

  • Presented by: Tricia S. Jones
  • View Presentation and Abstract: Click Here

Restorative Approaches in Luton Schools

  • Presented by: Dr. Belinda Hopkins
  • View Presentation and Abstract: Click Here

Making Class Matter and Engaging Difference

  • Presented by: Rachel M. Goldberg
  • View Presentation and Abstract: Click Here

USA: Policy Updates on Conflict Resolution Education and Social and Emotional Learning

  • Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College, USA
  • View Presentation and Abstract: Click Here

School Conflict Management Training

  • Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College
  • View Presentation and Abstract: Click Here

CRETE Web Resources

  • Presented by: Bill Warters
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Youth & conflict: A toolkit for intervention 35-page PDF toolkit which is, "part of a series that explores how development assistance can address key risk factors associated with conflict. One area that is receiving increasing attention is the relationship between young people and violence ... This document: 1) examines key issues related to youth participation in violence; 2) discusses lessons learned in developing programs for at-risk youth; 3) presents a range of program options; 4) includes illustrative monitoring and evaluation tools; and 5) identifies relevant USAID mechanisms and partners. Together, the elements of this toolkit are designed to help raise awareness about the linkages between young people, development aid, and conflict; and to help officers integrate a conflict perspective into their development programming."
1st Report to the Nation on Youth Courts and Teen Courts This national report (43-pages in MS Word format) documents significant highlights and events over a fifteen (15) year period of unprecedented and historic growth of this groundbreaking American juvenile justice prevention and intervention program that utilizes volunteer youth to help sentence their peers. The report begins in 1993, when fewer than seventy-five (75) local youth and teen courts existed in just about a dozen states. The report concludes fifteen (15) years later in 2008, when more than a record 1,000 local communities in 48 states and the District of Columbia now operate these local juvenile justice programs. Historic numbers of youth and adults are now involved, as more than 111,868 juvenile cases were referred to local youth and teen courts and more than 133,832 volunteers to include both youth and adults who volunteered to help with the disposition and sentencing of these juvenile cases.
Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft 99-page word document developed "to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands." Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures."
National policies on education for democratic citizenship in the Americas: Analytic report 48-page PDF report with the goal of "address[ing] the gap in the literature on national policies in citizenship education in the Americas, providing an initial “mapping” of these policies, at the formal and non-formal levels. To that end, the analysis focuses on national policies and standards, the school curriculum within which citizenship education is embedded, places and age levels where citizenship education occurs, and the extent to which citizenship programs are evaluated. Twenty-five countries participated in this study. Selected demographic characteristics of the countries are reported in Appendix 1."
VOV activities: Preventing feelings of isolation through trust and cooperation, grades 7-12 6-page PDF with activities for 7-12 graders to improve communication skills and build trust.
Peace education curriculum: Programa pendidiken damai 92-page word document translation of the Indonesian "Kurikulum Pendidikan Damai" which "was the first of its kind to be developed in Indonesia, representing peace education from an Islamic and Acehnese perspective. It promotes a positive, comprehensive peace encompassing peaceful relations with God the Creator, with oneself, with one's fellow humans, and with the environment. The curriculum teaches communal peace in accordance with the positive Islamic approach, namely the absence of war and discrimination and the necessity of justice in society. This manual emphasizes that peace is neither a subjugation to situations nor a passive acceptance of injustice, discrimination, and war, but rather a recognition of these problems and addressing them in a peaceful manner. The curriculum also stresses the importance of process and ends, since peace is both process and results, as reflected in active involvement of students in a system of learning by doing ... The materials and learning activities were authored in such a manner to allow the students dominant roles in the learning process. The students are guided to observe, analyze, and seek for solutions to existing conflicts. We feel that this strategy can better improve the students' knowledge on conflict and peace, build their skills in managing conflicts without violence, and actualize them all in their real life."
Building for the future: Connecting up with high school mediation program alumni Pdf article from Conflict Management in Higher Education Report, (Volume 1, Number 1, Jan/Feb 2000), which puts a call out to people and organizations interested in helping to build a national networking system for high school mediation program alumni as they continue their eduacation often at colleges and universities with no mediation programs.
Evolution of the Role of Ombudsperson on University and College Campuses, The Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the history and role of ombuds people in colleges and universities.
SACSC Toward a safe and caring secondary curriculum Web site developed by the Society for Safe and Caring Schools and Communities in Edmonton, Alberta, Canada whose mission "is to encourage home, school and community practices that teach, model and reinforce socially responsible and respectful behaviors, so that living and learning can take place in a safe, caring and inclusive environment. Achieving this mission requires the involvement not only of parents, teachers, and children, but of all the important adults in children's lives." The "purpose of the Society for Safe and Caring Schools and Communities Toward a Safe and Caring Curriculum Secondary Unit and Lesson Plans web-based resource is to provide units, lesson plans and other resources that integrate safe and caring knowledge, skills and attitudes into all subject areas in the Alberta secondary curriculum... this resource was developed by Alberta reachers in whose classrooms the accompanying lessons have been field tested." The lessons address 6 topics: Living Respectfully; Developing Self-Esteem; Respecting Diversity and Preventing Prejudice; Managing Anger; Dealing with Bullying; and Resolving Conflicts Peacefully for junior and senior high school students.
Preparing for special education mediation and resolution sessions: A guide for families & advocates 28-page PDF document created, "to contribute to better outcomes for children with special needs. Through a collection of articles, this guide seeks to provide families and advocates with an array of information that will equip them to make the most of the new and expanded dispute resolution options offered by the Individuals with Disabilities Education Act (IDEA). As the nation’s special education law has evolved, Congress has consistently sought to provide new ways to encourage informal and speedy resolution of problems ... This guide provides a comprehensive article on preparing for special education mediation and resolution sessions, including tips for both families and advocates. A flowchart of mediation and resolution session supports the understanding of how these two processes work and intersect. For additional insight, it provides both an interview with a seasoned special education mediator and a summary of a study that sought to identify the factors that contribute to parent-school conflict. Finally, it offers communication tips for building strong partnerships and additional resources for locating further information."
Social and Emotional Aspects of Learning (SEAL): Improving behaviour, improving learning This fully articulated curriculum resource from the United Kingdom is available as a 90MB zip file containing the full kit or as individual pdfs. It aims to develop the underpinning qualities and skills that help promote positive behaviour and effective learning. It focuses on five social and emotional aspects of learning: self-awareness, managing feelings, motivation, empathy and social skills. The materials help children develop skills such as understanding another's point of view, working in a group, sticking at things when they get difficult, resolving conflict and managing worries. They build on effective work already in place in the many primary schools who pay systematic attention to the social and emotional aspects of learning through whole-school ethos, initiatives such as circle time or buddy schemes, and the taught personal, social and health education (PSHE) and Citizenship curriculum. The materials are organised into seven themes: New Beginnings, Getting on and falling out, Say no to bullying, Going for goals!, Good to be me, Relationships and Changes. Each theme is designed for a whole-school approach and includes a whole-school assembly and suggested follow-up activities in all areas of the curriculum. The colour-coded resources are organized at four levels: Foundation Stage, Years 1 and 2, Years 3 and 4, and Years 5 and 6. Pupil reference material and photocopiable teacher reference material accompany each theme.
PROS: Peaceful resolution for Oklahoma [high school] students 106-page PDF manual designed to help teachers and trainers teach high school students the art of peer mediation. Includes definitions, exercises to improve communication skills, leadership and problem solving.
Cyberconflict: The role of email communication Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), discusses email communication and its relationship to conflict.
Conflict Resolution Day school toolkit 14-page pdf toolkit to aid in the planning of programs to celebrate Conflict Resolution Day on the third Thursday in October. It includes strategy tips, an activities list, publicizing advice and sample proclamations.
Fitting in: Lesson and activity excerpted from the Tanenbaum curriculum passages to immigration 6-page pdf lesson plan which explores the ideas of home, belonging and fitting in, for grades 1-6. Activities include, "The Sharing Circle," "I am, we are poems" and "Unity and diversity circles."
My how we have grown: CMHER subscribers from 2000--2003 Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which provides a profile of subscribers to Conflict Management in Higher Education Report in 2000 and 2003.
Learning to live together: Building skills, values and attitudes for the 21st Century 167-page pdf study which, "represents an attempt to interpret the aim of ‘learning to live together’ as a synthesis of many related goals, such as education for peace, human rights, citizenship and health-preserving behaviours. It focuses specifically on the skills, values, attitudes and concepts needed for learning to live together, rather than on ‘knowledge’ objectives. The aim of the study is to discover ‘what works’ in terms of helping students learn to become politely assertive rather than violent, to understand conflict and its prevention, to become mediators, to respect human rights, to become active and responsible members of their communities—as local, national and global citizens, to have balanced relationships with others and neither to coerce others nor be coerced, especially into risky health behaviours ... The recommendation emerging from the study for national policy-makers and curriculum specialists is that a core national team of educators committed to the goals of peace-building, human rights, active citizenship and preventive health should be created, in order to put together and pilot test materials and methodologies related to these goals."
Evaluation of the Truancy Prevention through Mediation Program (Ohio) 12-page pdf presents an evaluation of the Truancy Prevention through Mediation Program developed in Ohio. "Although the Truancy Prevention through Mediation Program (TPMP) has consistently demonstrated positive results in the effort to combat truancy, absent from these evaluations has been an examination of the impact of the program on the academic performance and behavior of the children whose families participate in the program. To fill this void, the Ohio Commission on Dispute Resolution and the Supreme Court of Ohio collaborated to commission an independent evaluation to ascertain answers to these questions." This report summarizes the findings from this study.
Preventing and countering school-based harassment: A resource guide for k-12 educators, rev. ed. 76-page PDF guide which "is the result of two conferences on racial harassment and numerous training-of-trainer administrator workshops conducted during the past eight years by the Equity Center (formerly the Center for National Origin, Race, and Sex Equity—CNORSE) where the intersection of the issues of racial and sexual harassment have been made clear by educators in the field. Although much national attention has been focused separately on the issues of racial harassment and sexual harassment, the reality is that when one form of harassment occurs, the opportunity exists for all types of harassment. Focusing only on one type of harassment can allow another type of harassment to go unchallenged. This guide addresses the more comprehensive issue of school-based harassment by capturing similarities in cause of, type of, and remedy for all forms of harassment while also addressing the unique and legal aspects of racial and sexual harassment, as appropriate. The hope is that the material will help school staff, families, students, and communities to create a safe and bias-free learning environment."
Developing departmental communication protocols Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a "Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization."