Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Report on CRETE Partners in Texas

  • Presented by: Margaret Leeds
  • View Presentation and Abstract: Click Here

Conflict Transformation Education for At-Risk Youth: Connecting With Kids

  • Presented by: Sarah Bernhardt
  • View Presentation and Abstract: Click Here

Creating and Promoting Positive School Climate in Ohio’s Schools

  • Presented by: Ohio Department of Education
  • View Presentation and Abstract: Click Here

Values Education, Quality Teaching and Safe Schools (Australia)

  • Presented by: Gary Shaw
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Advancing CR Ed at the School and System Levels (Maryland)

  • Presented by: Rachel Wohl, Barbara Sugarman Grochal
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Peer Mediation Partnerships: Linking University with Community

  • Presented by: Lisa E. Shaw, Program Advisor and Interns: Rebecca Newman, Roxanne Libby, William Still and Jared Schmidt
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Researching campus conflict management culture(s): A role for ombuds? Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), whose "purpose in this article is to briefly explore a somewhat expanded role set for the ombuds, one that includes the ombuds as researcher ... I suggest here that the ombuds is in a unique position to serve as a guide or "primary informant" ... to researchers interested in campus organizational culture and subculture, especially as it relates to conflict-related behaviors and beliefs." Includes bibliography.
Eight ways to connect with global CR education via creducation.org 46-page Powerpoint presentation given at the Youth and Conflict: Global Challenges - Local Strategies held in Cleveland, Ohio, which "introduces various ways that organizations and individuals working around the world on conflict resolution education and peace education can share their ideas and materials with a larger audience, the focus is on ways to contribute to the Conflict Resolution Education Connection located online at www.creducation.org."
Introducing cooperation and conflict resolution into schools: A systems approach 29-page PDF chapter in the 2001 publication: Peace, conflict and violence: Peace psychology for the 21st Century by D.J. Christie, R.V. Wagner and D.A. Winter. The chapter argues the fundamental importance of a systemic approace to peace and conflict resolution education. The authors discuss five levels of "school systems through which one can introduce cooperation and conflict resolution concepts, skills, and processes: Level 1, the student disciplinary system; Level 2, the curriculum; Level 3, pedagogy; and Level 4, the school culture and Level 5, the community—will enhance the view of the school system as an “open system” embedded in a larger communal system which can aid in the sustainability of school system change."
Measuring Violence-Related Attitudes, Behaviors, and Influences Among Youths (2nd Ed) This 373-page compendium, available as a pdf, provides researchers and prevention specialists with a set of tools to assess violence-related beliefs, behaviors, and influences, as well as to evaluate programs to prevent youth violence. Although this compendium contains more than 170 measures, it does not claim to be an exhaustive listing of available measures. Most of the measures in this compendium are intended for use with youths between the ages of 11 and 24 years, to assess such factors as serious violent and delinquent behavior, conflict resolution strategies, social and emotional competencies, peer influences, parental monitoring and supervision, family relationships, exposure to violence, collective efficacy, and neighborhood characteristics. The compendium also contains a number of scales and assessments developed for use with children between the ages of 5 and 10 years, to measure factors such as aggressive fantasies, beliefs supportive of aggression, attributional biases, prosocial behavior, and aggressive behavior. When parent and teacher versions of assessments are available, they are included as well.
Multi-party roommate conflict Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a "roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it's written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills."
Licensure Report - Conflict Management Pilot Program In North Carolina A 9-page pdf document discussing the experiences of Center for the Prevention of School Violence's "Reach In, Reach Out, Reach Over Conflict Management Curriculum" development initiative and related work done on revising statewide licensure of new teachers to include conflict management concepts and skills. Includes reports on results of focus groups with preservice teachers regarding the need for conflict management skills development. As the report indicates, "Although the goal of implementing a teacher licensure enhancement can be ambitious, there were a number of supporting factors for the initiative and foreseeable challenges that were addressed."
Conflict resolution protocol for elementary classrooms, A 4-page PDF excerpt from the book, "The First Six Weeks of School" which discusses teaching conflict resolution, "a basic belief underlying The Responsive Classroom® approach to teaching is that how children learn to treat one another is as important as what they learn in reading, writing, and arithmetic. We believe that social skills such as cooperation, assertion, responsibility, empathy, and selfcontrol are essential to children’s academic and social success and we emphasize the teaching of these skills, along with academics, throughout the school day. There are many strategies we use to teach these social skills at the elementary level (K-6), one of which is teaching a protocol for conflict resolution."
Model for resolving conflict 1-page pdf flow chart which diagrams a model for resolving conflict based on a similar model in "Skills for Resolving Conflict," by E. Wertheim, A. Love, C. Peck, and L. Littlefield.
Application of the transactional view, An: A unique role for ombudsmen in campus protest Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which examines the role of the Observer Program at University of Colorado, created by the Ombudsman office, in student protests.
Regional Meetings benefit campus conflict resolution efforts Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), presenting highlights of meetings for conflict resolution professionals across the United States.
Curriculum in mediation, A: Lesson plans gateway 5-page pdf document which presents a teacher's guide for training peer mediators, provides links to workbook lesson plans for conflict management, communication skills, role playing exercises and agreement writing.
Recommended Guidelines for Effective Conflict Resolution Education Programs These Recommended Guidelines for Effective Conflict Resolution Education Programs, released in 2002, are the product of work begun by a committee of the Conflict Resolution Education Network (CREnet) and completed by the Association for Conflict Resolution (ACR). The Guidelines outline how elementary and secondary school teachers, administrators, conflict resolution education practitioners, and policy makers can measure progress toward effective conflict resolution education programs. By addressing core goals, components, content and qualities of effective school-based conflict resolution education programs, these Guidelines are intended to also help leaders to make decisions about the resources and strategies needed to support such educational programs in their schools.
Alternative dispute resolution at public colleges: Overcoming two built-in legal hurdles Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which investigates the fact that, "Public colleges face two special challenges in resolving disputes that involve students, employees and outsiders, the first is the problem of due process and the second is the problem of free speech, these are problems that public colleges face simply because they are part of the government."
Intake hints Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which examines intake procedures and scheduling issues for community mediation, based on work done by "Neighborhood Dispute Settlement Program of Dauphin County (Harrisburg, Pennsylvania), ... a community mediation program which receives referrals from criminal justice entities."
Peace education curriculum: Programa pendidiken damai (pdf) 84-page pdf translation of the Indonesian "Kurikulum Pendidikan Damai" which "was the first of its kind to be developed in Indonesia, representing peace education from an Islamic and Acehnese perspective. It promotes a positive, comprehensive peace encompassing peaceful relations with God the Creator, with oneself, with one's fellow humans, and with the environment. The curriculum teaches communal peace in accordance with the positive Islamic approach, namely the absence of war and discrimination and the necessity of justice in society. This manual emphasizes that peace is neither a subjugation to situations nor a passive acceptance of injustice, discrimination, and war, but rather a recognition of these problems and addressing them in a peaceful manner. The curriculum also stresses the importance of process and ends, since peace is both process and results, as reflected in active involvement of students in a system of learning by doing ... The materials and learning activities were authored in such a manner to allow the students dominant roles in the learning process. The students are guided to observe, analyze, and seek for solutions to existing conflicts. We feel that this strategy can better improve the students' knowledge on conflict and peace, build their skills in managing conflicts without violence, and actualize them all in their real life."
Promoting better resolution of conflict with "learn for free!" Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a project at Dalhousie University College of Continuing Education in Halifax, Nova Scotia called "Learn for Free! ... a day of one-hour sessions -- each of which provides a glimpse into the content of our workshops, the expertise of our instructors, and the skills we seek to develop, the objectives of Learn for Free! are to expand our reach with an alternative approach to handling conflict, to boost our profile within the community, to provide a service to the community in which we live, and to attract new workshop registrants."
Developing departmental communication protocols Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a "Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization."
Virginia Tech shooting: Lessons for dismantling norms about violence 10-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education, which "offers a Preliminary inquiry into pedagogical actions for addressing the intersections among gender, race, ethnicity, social class, mental illness, and violence, the limitations of the thinking that pervaded the recent public discourse on the Virginia Tech Shooting will be revealed and a responsive pedagogical action proposed."
How to run a student mediation conference 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community."
Conflict resolution education and peace education: Proven impacts 25-slide Powerpoint presentation which presents a "review of research examining the impact of conflict resolution education and peace education in schools."