Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Restorative Approaches in Luton Schools

  • Presented by: Dr. Belinda Hopkins
  • View Presentation and Abstract: Click Here

Virginia Tech Shooting: Lessons for Dismantling Norms About Violence

  • Presented by: Huey-li Li and Michiko Pence
  • View Presentation and Abstract: Click Here

Connecting Schools, Communities, and Families through SEL

  • Presented by: Linda Lantieri, Collaborative for Academic Social and Emotional Learning (CASEL)
  • View Presentation and Abstract: Click Here

Columbine Facilitation: Lessons Learned

  • Presented by: Lisa Loescher and Myra Isenhart
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Changing the World – Youth Mediators Across the Globe

  • Presented by: Tricia Jones
  • View Presentation and Abstract: Click Here

Ohio’s Truancy Prevention Through Mediation Program

  • Presented by: Edward M. Krauss, Ohio Commission on Dispute Resolution and Conflict Management
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
SCORE peer mediation guide for students: Student conflict resolution experts 34-page pdf manual which "guides students through the principles and techniques for successful mediation. The content of the student manual reflects that of the coordinators’ manual." With lessons in introduction to mediation, building trust, listening and troubleshooting.
Researching campus conflict management culture(s): A role for ombuds? Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), whose "purpose in this article is to briefly explore a somewhat expanded role set for the ombuds, one that includes the ombuds as researcher ... I suggest here that the ombuds is in a unique position to serve as a guide or "primary informant" ... to researchers interested in campus organizational culture and subculture, especially as it relates to conflict-related behaviors and beliefs." Includes bibliography.
Current trends in graduate ADR programs: Preliminary findings Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), which "presents a few preliminary findings from a two-year study of all graduate ADR (Alternative Dispute Resolution) and CR (Conflict Resolution) programs in the United States, the study concentrates on 45 areas of inquiry utilizing semi-structured interviews of program directors and coordinators concerning issues such as the growth and direction of their programs."
PROS: Peaceful resolution for Oklahoma [high school] students 106-page PDF manual designed to help teachers and trainers teach high school students the art of peer mediation. Includes definitions, exercises to improve communication skills, leadership and problem solving.
PROS: Peaceful resolutions for Oklahoma [elementary] students: Student edition 46-page PDF (student edition) manual which introduces elementary school students to peer mediation and conflict and teaches communication and problem solving skills.
Restorative Justice: A Working Guide for Our Schools The purpose of this publication, available as a 43-page pdf, is to provide support and guidance for teachers, health workers, community leaders, and school personnel who seek to implement Restorative Justice in their schools. The guide introduces Restorative Justice concepts, articulates what is new about the approach, explores benefits, outcomes and impacts and provides guidance on initiating Restorative Justice at the school or district level. Also included are listings of resources for additional information and support.
Hip-hop lyrics: Lesson and activity excerpted from the Tanenbaum curriculum COEXIST 6-page PDF lesson plan to help students (grade 6-12), "learn about Hip-Hop as a form of communication and activism. Students will also learn how to critically read lyrics and how to identify bias or influence in an author’s writing,"
National evaluation of the restorative justice in schools programme 99-page pdf document which provides the findings of national (England and Wales), "projects [which] spanned a range of different approaches to introducing restorative practices into schools, including restorative justice conferences ... the contract to evaluate these initiatives was awarded to Partners in Evaluation, a specialist agency with a multi-ethnic team of researchers and a national reputation for conducting evaluations in the fields of health, education, social exclusion and regeneration." Includes a literature review, sample pupil and school staff surveys and post-conference interview schedule for perpetrators and aggrieved.
Nonverbal communication for educators Online learning module consisting of 14-sections "designed to introduce you to key ideas related to nonverbal communication, with a special emphasis on aspects of nonverbal communication that relate to teaching and learning in the classroom. By the completion of this learning module you should be able to: Understand the importance of nonverbal communication; State a definition of nonverbal communication and identify different types; Describe the purpose nonverbal communication serves in the communication process; Identify core nonverbal communication concepts that relate to classroom management; Understand Dyssemia (a condition related to the inability to read facial expressions) and its causes; Understand the use of DANVA as a tool for recognizing Dyssemia; Access simple activities and reference materials for creating your own teaching activities related to Nonverbal Communication."
Inter-agency P.E.P.: Skills for constructive living: Background notes for facilitators 37-page pdf summary of the major points covered in the training sessions to be used as a reference. This manual is "of the components of the "Inter-Agency Peace Education Programme". The programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government."
Making the case for campus mediation Pdf article originally published in The Fourth R, Vol. 55, (Feb/March 1995) presenting arguments to assist organizers of college and university mediation programs who often must make a case for their programs to reluctant administrators.
PROS: Peaceful resolutions for Oklahoma [elementary] students: School-based peer mediation curric 83-page PDF manual which helps teachers and trainers introduce elementary school students to peer mediation and conflict and teach communication and problem solving skills.
Restorative justice in the classroom: Lesson 3 the justice circle 13-page pdf lesson which "through role-play, students examine the Justice Circle as a way of developing a system of support for both the victim and offender. They learn roles of the participants in a Justice Circle and develop respect for the perspectives and feelings of everyone involved. This includes an overview of who should be involved and what participants might be experiencing/feeling-- setting the ground rules for using this strategy to resolve conflict."
Nonviolent communication and ombuds work Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which relates the author's experience using a model from "Nonviolent Communication (NVC)," created by Marshall B. Rosenberg, in her work as university ombudsman at Humboldt State University.
How to run a student mediation conference 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community."
Negative interactions with faculty: Graduate student experiences Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being.
Community justice in the campus setting Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which examines the idea of community justice and how it can be used on college campuses to address student misconduct and improve socialization. Includes bibliography.
Cyberbullying and relational aggression: Who is it and what can be done 74-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education which presents a workshop "designed to help school personnel understand the dynamics underlying indirect aggression, detect indirect aggression, discover who is doing it, and ways they can intervene and prevent this covert form of bullying, results from a study examining the relationship between media and relational aggression and ways to infuse the information into the new anti-bullying legislation in Ohio will be shared, a comprehensive program being used in two Northeast, Ohio schools for teachers, families, and students will also be shared."
Developing and Assessing School Culture: A New Level of Accountability for Schools This 8-page CEP position paper argues that education in our nation is at a defining moment, one with the potential to reshape our national conversation about school improvement. Successful schools--ones that foster both academic excellence and ethics--have positive school cultures (or "climates"). CEP defines a positive school culture broadly to include all aspects of school life, including a safe and caring environment, a powerful pedagogy and curriculum, student motivation and engagement, professional faculty culture and relational trust, parent partnerships, and community collaboration. The paper presents case studies and educational research showing the impact of school culture on students' academic achievement and social behavior. Because a positive school culture is central to student success, the authors argue we must address how to help all schools develop effective cultures. Since what gets measured matters, schools must also be held accountable for having positive school cultures and must have tools for assessing their culture. If we are to prepare students to be lifelong learners and 21st century ethical citizens, we must develop a new "school report card" that includes not only test scores but also concrete indicators of the quality of school culture.
Conflict resolution: Citizenship education for young people with special needs 27-page PDF document which aims to, "develop positive models for dealing with conflict and to practise appropriate responses to deal with conflict." Includes examples of use of universal access symbols to increase retention and understanding when working with low literacy participants and students in special education classrooms.