Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Successful Maryland School CRE Programs: Highlights of a Statewide Grants Program
- Presented by: Barbara Grochal, University of Maryland King Carey School of Law
- View Presentation and Abstract: Click Here
25 Years: Looking Back and Looking Ahead
- Presented by: Larry Dieringer
- View Presentation and Abstract: Click Here
Restorative Measures for School Connectedness & Alternatives to Suspension
- Presented by: Nancy Riestenberg
- View Presentation and Abstract: Click Here
Reforming Special Education
- Presented by: Christina Cassinerio, Leila Peterson and Ellen Wayne
- View Presentation and Abstract: Click Here
Words Work
- Presented by: Tricia Jones and Tim Hedeen
- View Presentation and Abstract: Click Here
Conflict Management Skills as Leadership Competencies: A Higher Ed Success Model
- Presented by: Harry Webne-Behrman
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Evolution of the Role of Ombudsperson on University and College Campuses, The | Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the history and role of ombuds people in colleges and universities. | |
| UNESCO: Mainstreaming the culture of peace | 26-page pdf created by UNESCO which "defined the Culture of Peace as consisting of values, attitudes and behaviours that reject violence and endeavour to prevent conflicts by addressing their root causes with a view to solving problems through dialogue and negotiation among individuals, groups and nations. The 1999 United Nations Declaration and Programme of Action on a Culture of Peace (resolution A/53/243) called gor everyone – governments, civil dociety, the media, parents, teachers, politicians, scientists, artists, NGOs and the entire United Nations system – to assume responsibility in this respect. It staked out eight action areas for actors at national, regional and international levels:" Those 8 action areas are: Fostering a culture of peace through education; Promoting sustainable economic and social development; Promoting respect for all human rights; Ensuring equality between women and men; Fostering democratic participation; Advancing understanding, tolerance and solidarity; Supporting participatory communication and the free flow of information and knowledge and Promoting international peace and security. | |
| Teaching global and local conflict in the classroom | 24-page pdf document that accompanied a professional development program hosted by the World Affairs Council. Document consists of a list (with web addresses) of resources that relate to confict and conflict resolution. Recommend sites and sites that include lesson plans are noted. | |
| Statement of restorative justice principles: As applied in a school setting: 2nd edition | 24-page PDF document of "Principles [which] form the basis for restorative practices in all settings, using all models, where the primary aims are to repair harm and promote dialogue ... Restorative practices are underpinned by a set of values, these include: Empowerment, honesty, respect, engagement, voluntarism, healing, restoration, personal accountability, inclusiveness, collaboration, and problem-solving." | |
| Documenting bullying at your school: tips for school administrators | Pdf document which introduces the idea of assessing and tracking bullying behavior at school for administrators. | |
| Promoting mediation center quality awareness using guided self-assessment | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces "NAFCM's [National Association for Community Mediation] manual ... [which focuses] ... not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what "quality"Â means in their communities, by encouraging community mediation centers to examine their goals and values in light of their communities' needs and values and to develop their own approaches to serving these needs effectively, NAFCM's self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards." | |
| Intake hints | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which examines intake procedures and scheduling issues for community mediation, based on work done by "Neighborhood Dispute Settlement Program of Dauphin County (Harrisburg, Pennsylvania), ... a community mediation program which receives referrals from criminal justice entities." | |
| Evaluation of the Truancy Prevention through Mediation Program (Ohio) | 12-page pdf presents an evaluation of the Truancy Prevention through Mediation Program developed in Ohio. "Although the Truancy Prevention through Mediation Program (TPMP) has consistently demonstrated positive results in the effort to combat truancy, absent from these evaluations has been an examination of the impact of the program on the academic performance and behavior of the children whose families participate in the program. To fill this void, the Ohio Commission on Dispute Resolution and the Supreme Court of Ohio collaborated to commission an independent evaluation to ascertain answers to these questions." This report summarizes the findings from this study. | |
| Leadership development: Conflict management for college student leaders | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which "examines the effectiveness of conflict management skills intervention training on the conflict management style of college student organizational presidents, key leaders within the larger campus community." Includes bibliography. | |
| Conflict Resolution Day school toolkit | 14-page pdf toolkit to aid in the planning of programs to celebrate Conflict Resolution Day on the third Thursday in October. It includes strategy tips, an activities list, publicizing advice and sample proclamations. | |
| Shared Solutions - A Guide to Preventing and Resolving Conflicts (in Special Ed) | The Ontario Ministry of Education encourages the use of approaches and strategies that lead to higher achievement for all students in Ontario's publicly funded education system. This Shared Solutions resource guide is intended to help parents, educators, and students with special education needs work together to prevent conflicts, resolve them quickly, and allow students to develop their full potential and succeed in school. The approaches outlined build on techniques and strategies for conflict prevention and resolution that are already in place in many school boards. | |
| Campus conflict hotspot mapping | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the idea of Hotspot mapping, the "opportunistic sampling of campus community members to get their input on where conflict occurs on campus and what its relative intensity may be." | |
| Building bridges in conflict areas: Educational report | 23-page PDF report in which, "the reader is invited for an overview of the methods, theories and tools that were offered to the participants. It shows how the process of theoretical presentation becomes "alive" when participants interact with trainers and share their opinions through brainstorming or reflecting on the concepts that were discussed for a better understanding of conflict resolution ... Theoretical inputs, practical exercises, thematic energizers and interactive activities created suitable atmosphere to raise awareness among participants, deepen their knowledge and raise their skills and abilities in pro-active interventions in youth field of conflict zones. Mainly during the two last days of the training course, participants were involved in partnership building activities." | |
| Confessions of a low-tech social scientist | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the development of a web-based class in conflict resolution. | |
| Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students. | |
| Changing the world: Youth mediators across the globe | 17-page Powerpoint presentation given to middle school mediators at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which discussed peer mediation programs around the world. | |
| Emergence of campus mediation systems, The: History in the making | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "explore[s] historical changes in the campus context as it relates to mediation and conflict resolution, and make[s] note of apparent trends in the writing and research on campus conflicts and conflict resolution." Includes bibliography | |
| Recommended standards for school-based peer mediation programs | Twenty-eight page document presenting standards for school-based peer mediation programs that are designed to enhance quality and stimulate thought among youth and adult participants in peer mediation programs. Aids in the creation and implementation of programs, designing curricula and evaluation procedures, funding and promoting programs, providing professional development and setting guidelines for research. | |
| Conflict resolution education in teacher education: Expanding CRE programs and resources | 22-page Powerpoint panel discussion presented at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "provided an overview of the CRETE (Conflict Resolution Education in Teacher Education) project ... [a] program to provide pre-service teachers and school-based teaching mentors with critical skills and knowledge of conflict resolution education and class room management necessary for cultivating constructive learning environments for children, enhancing student learning and bolstering teacher retention." | |
| Ideas for using emotion cards: Citizenship education for young people with special needs | 5-page pdf document which presents a number of images of different emotional states. The cards can be used with particular lessons or to allow children to show how they feel about specific situations. |