Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Columbine Facilitation: Lessons Learned

  • Presented by: Lisa Loescher and Myra Isenhart
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Collaboration Across Fields: Implementation and Sustainability of SEL, CRE, PE, and CE

  • Presented by: Janet Patti - Hunter College - City University of New York, New York, USA
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CRETE Web Resources

  • Presented by: Bill Warters
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Cyberbullying & Relational Aggression: Who is it & What Can be Done?

  • Presented by: Kimberly Mason, Laura Hammel, Amanda K. Brace, Rachel A. Vitale
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School Conflict Management Training

  • Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College
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Field Services Arbitration Process: Building Stronger Teachers through Facilitated Dialogue

  • Presented by: Anne Price and Marcia Roach, Cleveland State University
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Incorporating restorative approaches 82-page PDF topic guide which presents a, "session plan, guidance and resources for training day focusing on incorporating restorative approaches. Aims to develop an understanding of restorative approaches and their role in behaviour and attendance improvement. The aim is also [to] develop an understanding of the leadership issues in incorporating restorative approaches and explore how restorative approaches might be developed in [one's] own setting." Also available is a related set of 12 slides in ppt format for use in training event.
Inter-agency P.E.P.: Skills for constructive living: Manual for training of facilitators 2 50-page pdf manual which "is one of the components of the “Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... this manual has been written for you as a trainer of facilitators, it looks at “effective facilitation” and the skills required to develop effective facilitation, these skills are useful not just for a Peace Education Programme but also for all aspects of the professional life of the facilitators whom you are training."
Coaching youth initiatives: Guide for supporting youth participation 150-page PDF guide which, "explores the concepts of coaching, youth initiatives and youth participation, including practical tools and methods, advice and information, opportunities and support for those encouraging young people’s participation in youth initiatives ... As a handbook which aims to offer practical support for people active in coaching youth projects, the biggest part of this publication deals with ‘coaching’ itself and the adaptation of different coaching techniques to the field of youth work."
Statement of restorative justice principles: As applied in a school setting: 2nd edition 24-page PDF document of "Principles [which] form the basis for restorative practices in all settings, using all models, where the primary aims are to repair harm and promote dialogue ... Restorative practices are underpinned by a set of values, these include: Empowerment, honesty, respect, engagement, voluntarism, healing, restoration, personal accountability, inclusiveness, collaboration, and problem-solving."
Preparing pre-service educators to break up fights -- before they happen Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which discusses a project by the North Carolina Department of Juvenile Justice and Delinquency Prevention -- Center for the Prevention of School Violence (DJJDP Center), to prepare future teachers to effectively manage conflict.
Insider's edge, The Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the use of a "designated insider, an individual skilled in conflict intervention who is part of the organization, but not part of the particular department or issue in dispute," in solving workplace conflicts.
Tolerance Stories Booklet 55-page collection of stories, "to teach tolerance because stories are the first and most enduring literary form and they have the power to shape people’s understanding of the world and to change their lives ... it is our hope that this resource booklet will facilitate educators in elementary and secondary schools to introduce discussions of tolerance by supplying a wide array of narratives that illustrate principles of tolerance, and by so doing, enable their students to be leaders of tolerance in their homes, neighborhoods, and communities."
Ferdinand the bull: The story of a bull who wouldn't fight: Resource guide for teachers on NV 23-page pdf study guide created to accompany "The Hudson Vagabond Puppets’ production of Ferdinand tthe Bull [which] can serve as a focus point for an indepth look at conflict resolution in the classroom. The performance will end with a brief lecture-demonstration developed in conjunction with ENACT, a not-for-profit organization that teaches social skills to young people."
World of possibilities: CRE and peace education around the globe, A 34-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "presents summaries of several important activities related to global expansion of conflict resolution education and peace education."
Current trends in graduate ADR programs: Preliminary findings Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), which "presents a few preliminary findings from a two-year study of all graduate ADR (Alternative Dispute Resolution) and CR (Conflict Resolution) programs in the United States, the study concentrates on 45 areas of inquiry utilizing semi-structured interviews of program directors and coordinators concerning issues such as the growth and direction of their programs."
Manual for community colleges developing programs in peace and conflict studies: 1st ed. 96-page PDF, "Manual [which] is a product of a collaboration in which lessons learned are shared on developing programs, certificates, and degrees in the field for community colleges. It is a resource for faculty and administrators authored by faculty and administrators. The chapters submitted reflect a range of approaches and writing styles – some informal, others more rigorous. The authors generally approached topics in a generic way providing recommendations that could be used in a range of institutions. Some pieces reflect looking at one institution and its efforts in a case study approach and then focusing on lessons learned. Overall, the chapters demonstrate the range of strategies that community colleges – arguably the most diverse and varied academic institutions in the U.S. today - are taking to teaching about peace and conflict issues. As such, the writing is reflective of the topics and settings they arise from. It is the intent of the editors that chapters will continue to be edited, updated, revised, and new articles added as the field develops and community college involvement increases."
How We Can Fix School Discipline Toolkit The 77-page 'How We Can Fix School Discipline Toolkit' contains step-by-step tools and real-life stories about implementing the alternatives to suspension and expulsion that are proven to keep students in school and learning, improve school climate and student behavior, allow teachers to teach more effectively, help administrators meet benchmarks, and keep communities from seeing many of their children ending up in the juvenile justice system. Alternative approaches featured include School-Wide Positive Behavioral Intervention and Support (SWPBIS), Restorative Justice or Restorative Practices, and Social Emotional Learning. The document is structured as follows: 1. Know the problem (pages 4-10) 2. Learn about alternatives from real-life examples (pages 11-48) 3. Advocate for Change (page 63) 4. Monitor progress (pages 68-70) 5. Get the word out (pages 64-67) 6. Contacts (pages 71-78) A companion website is available at http://www.fixschooldiscipline.org. A video archive of a webinar introducing the toolkit is available at http://youtu.be/6PrCh0MiRZc
Teaching global and local conflict in the classroom 24-page pdf document that accompanied a professional development program hosted by the World Affairs Council. Document consists of a list (with web addresses) of resources that relate to confict and conflict resolution. Recommend sites and sites that include lesson plans are noted.
To be or not to be: Conflict resolution as a discipline Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education discussing conflict resolution as an academic discipline.
Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program.
Thinking about variations in campus mediator style Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4, (Nov/Dec 2000), which presents different "mediator's style[s] [which] may now be described as bargaining vs therapeutic, problem-solving vs transformative, evaluative vs facilitative, or settlement-oriented vs restorative, among other terms," for campus mediation.
Promoting mediation center quality awareness using guided self-assessment Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces "NAFCM's [National Association for Community Mediation] manual ... [which focuses] ... not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what "quality" means in their communities, by encouraging community mediation centers to examine their goals and values in light of their communities' needs and values and to develop their own approaches to serving these needs effectively, NAFCM's self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards."
Evaluation report: Life skills project implementation in the Armenian education system 45-page Word report which "represents an evaluation of implementation of the Life Skills Project being conducted in the Armenian education system as [a] component of an overall effort in education reform ... the project was piloted in the first and fifth grades in 16 schools in 1999-2000. In 2000-2001 the project was expanded to 100 schools and to the second and sixth grades. UNICEF provided funding and some logistical support and the MOES provided administrative and logistical project support and workspace for the curriculum development team."
Partnership paradigm, A: A case study in research assistant and faculty interaction Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "offer[s] a case study of our intentional effort to change the typical power relationship between most RAs [research assistants] and faculty members, we believe this approach, which we call the partnership paradigm, provides an opportunity for effective and mutually enriching experiences for both faculty and students serving as research assistants."
Evaluation report on progress made through the OSCE's efforts to unify the Gymnasium Mostar: Summer 51-page PDF evaluation "of the unification of the Gymnasium Mostar in Mostar, Bosnia and Herzegovina (BiH), as commissioned by the Organization of Security and Cooperation in Europe (OSCE) Mission to BiH ... the Gymnasium Mostar was an historic and premier secondary school prior to the war of 1992-1995. It was completely destroyed during the war and had become the centre of an effort to revitalize the historic Mostar downtown. An initiative to restore the multinational and high-quality nature of the school was viewed as an opportunity to use this divided school in this divided city as a model or beacon for potential reform efforts throughout the country."