Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Conflict Resolution Education and Peace Education: Proven Impacts
- Presented by: Tricia S. Jones
- View Presentation and Abstract: Click Here
Conflict Management Skills as Leadership Competencies: A Higher Ed Success Model
- Presented by: Harry Webne-Behrman
- View Presentation and Abstract: Click Here
Accessing Free Web-based Conflict Resolution Education Resources
- Presented by: Bill Warters
- View Presentation and Abstract: Click Here
Strategies for Teaching Peace and CR in U.S. Undergraduate Environments
- Presented by: David Smith
- View Presentation and Abstract: Click Here
25 Years: Looking Back and Looking Ahead
- Presented by: Larry Dieringer
- View Presentation and Abstract: Click Here
State-wide Initiatives in New York and Ohio: Creating Positive Learning Environments
- Presented by: Mark Barth, Mary Lou Rush and Cheryl Kish
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Schools conflict resolution and mediation competition: Manual | 27-page pdf manual for SCRAM a, "Year 9 & 10 interactive role play program which encourages the development of mediation skills in secondary school students. The mediation is based on fictitious community based scenario. A team of 6-8 students is given background information on an issue which is causing conflict among 4 participants. The team uses this information to practice their mediation skills." Objectives for the students include: Learning to manage conflict in a productive way, to encourage the development of self esteem through self awareness, to encourage the development of self esteem through self responsibility, to encourage the parties to identify the issues that are in dispute, considering options, working towards an agreement that will meet the needs of all parties and encouraging the development of self esteem. For practice training scenarios go to: http://www.scram.business.ecu.edu.au/scenario.htm To find out more information about SCRAM see their website at: http://www.scram.business.ecu.edu.au/ | |
| Promoting mediation center quality awareness using guided self-assessment | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces "NAFCM's [National Association for Community Mediation] manual ... [which focuses] ... not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what "quality"Â means in their communities, by encouraging community mediation centers to examine their goals and values in light of their communities' needs and values and to develop their own approaches to serving these needs effectively, NAFCM's self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards." | |
| Truancy prevention through mediation program | 9-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education, which "provide[s] an understanding of the structure, philosophy, and value of early intervention truancy mediation as it is practiced in Ohio, the role of the schools, juvenile court, social service agencies, charities, and other entities will be discussed along with information on how to start a program in a community, potential funding sources, the role and training of the mediators, and other relevant material. | |
| Teach kids a lesson ... or help them to learn? | 11-page PDF paper which promotes the idea of restorative justice practices in education as opposed to punitive ones. "Restorative justice philosophy views misbehavior in terms of how it has impacted upon relationships in the school community. Once the harm is acknowledged in a concrete way the process moves beyond harm to ask how can this harm be repaired? If schools are places of learning, where young people are encouraged to be independent and creative thinkers, are able to share their ideas and opinions, learn to accept the view of others, to be responsible and accountable for their learning, it stands to reason that the "punitive school" is being counter productive in achieving these desired outcomes." | |
| Nonviolent communication and ombuds work | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which relates the author's experience using a model from "Nonviolent Communication (NVC)," created by Marshall B. Rosenberg, in her work as university ombudsman at Humboldt State University. | |
| What's in a name?: Capturing the essence of campus mediation | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4, (Nov/Dec 2000), which discusses the work of the Campus Mediation Center (CMC) at Syracuse University. | |
| Conflict resolution skills ladder | 1-page PDF document which outlines a progression of skills and the behaviors associated with them in conflict resolution. | |
| The Dignity in Schools Campaign Model Code on Education and Dignity | The Dignity in Schools Campaign Model Code on Education and Dignity presents a set of recommended policies to schools, districts and legislators to help end school pushout and protect the human rights to education, dignity, participation and freedom from discrimination. The Code is the culmination of several years of research and dialogue with students, parents, educators, advocates and researchers who came together to envision a school system that supports all children and young people in reaching their full potential. Five chapters organize the 104 page document. They cover Education, Participation, Dignity, Freedom from Discrimination, and Monitoring and Accountability.In October 2013, DSC released a new revised version of the Model Code, which includes new sections on: social and emotional learning, prevention and response to bullying behavior, reducing tickets and summonses issued in school, reducing racial disparities in discipline through culturally responsive classroom management, creating safe schools for LGBTQ students and other topics. A community toolkit was also created to help groups make good use of the Model Code. It is available separately. | |
| Evaluation report: Life skills project implementation in the Armenian education system | 45-page Word report which "represents an evaluation of implementation of the Life Skills Project being conducted in the Armenian education system as [a] component of an overall effort in education reform ... the project was piloted in the first and fifth grades in 16 schools in 1999-2000. In 2000-2001 the project was expanded to 100 schools and to the second and sixth grades. UNICEF provided funding and some logistical support and the MOES provided administrative and logistical project support and workspace for the curriculum development team." | |
| Using WebQuests to promote integrative thinking in conflict studies | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4 , (Nov/Dec 2000), introducing WebQuests which, "are online curriculum modules which engage students in learning about an authentic topic or problem, generally, WebQuests are cooperative activities where students assume different roles relative to an authentic problem." | |
| Ideas for using emotion cards: Citizenship education for young people with special needs | 5-page pdf document which presents a number of images of different emotional states. The cards can be used with particular lessons or to allow children to show how they feel about specific situations. | |
| Tale of two colleges, A: Diversity, conflict, and conflict resolution | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, "how real people can achieve dramatically different outcomes depending on the strategies they devise and the methods they employ, the first chapter shows people digging in to their positions and trying to force the Other Person to give in, the second chapter shows similarly situated people using the problem-solving negotiation strategy popularized in the book Getting To Yes." | |
| Creating schoolwide prevention and intervention strategies: Effective strategies... | 55-page PDF document which is "intended to put the issue of schoolwide violence prevention in context for educators and outline an approach for choosing and creating effective prevention programs. The guide covers the following topics: 1. Why schoolwide prevention strategies are critical, 2. Characteristics of a safe school, 3. Four sources of vulnerability to school violence, 4. How to plan for strategies that meet school safety needs, 5. Five effective response strategies and 6. Useful Web and print resources." | |
| PeaceKidz manual | 101-page Word document created by PeacekidZ, "a program that aims to develop children's ability to understand, analyze and resolve conflicts in their everyday lives. PeacekidZ teaches children the three R's of conflict resolution: recognize, respect, resolve." "Through each year of PeaceKidZ, each group of SAIS student teachers builds a curriculum detailing the lessons and activities they taught during the course of the nine-week program. They then compile these into a final document. The Conflict Management Toolkit will assemble and offer these curricula as a resource for other universities and outreach programs that are interested in developing similar programs. We will also provide a bibliography with more detailed books and resources on teaching. Currently, the manual from the first year of PeaceKidZ and a bibliography of the materials SAIS students consult to design the program are available for download." | |
| Culture of power, The | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which examines the culture of power particularly within educational institutions. | |
| PROS: Peaceful resolution for Oklahoma [high school] students | 106-page PDF manual designed to help teachers and trainers teach high school students the art of peer mediation. Includes definitions, exercises to improve communication skills, leadership and problem solving. | |
| ASJA mediation component gaining strength | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the Association for Student Judicial Affairs (ASJA) and events and programs at their Twelfth Annual International Conference. | |
| Recommended standards for school-based peer mediation programs | Twenty-eight page document presenting standards for school-based peer mediation programs that are designed to enhance quality and stimulate thought among youth and adult participants in peer mediation programs. Aids in the creation and implementation of programs, designing curricula and evaluation procedures, funding and promoting programs, providing professional development and setting guidelines for research. | |
| Global education guidelines: A handbook for educators to understand and implement global education | 85-page pdf handbook "written on the premise that educational processes in formal and non-formal settings should open the path to a better understanding of an increasingly globalised world. It also raises important issues about the professional responsibilities of educators and teachers and the role of schools and different organisations and institutions in raising global awareness and knowledge on worldwide issues across the curriculum and in non-formal projects and activities ... this document should be regarded as a guide for understanding and practising global education, also as a pedagogical coaching tool to help establish global education approaches where they do not yet exist and enrich existing ones. Its content was set up taking into account in-field practices and references and cultural, geographic, social and economic realities." | |
| Encyclopedia of peace education | Online resource which, "provides a comprehensive overview of the scholarly developments in the field to date as well as new insights from across the globe from the various actors involved in advancing peace education internationally. Thus, this online resource serves as a living reference guide that traces the history and emergence of the field, highlights foundational concepts, contextualizes peace education practice across international and disciplinary borders, and suggests new directions for peace educators." |