Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
CRE Progress and Challenges – ACR Mini-Plenary
- Presented by: Tricia Jones
- View Presentation and Abstract: Click Here
Restorative Justice
- Presented by: Gary Shaw
- View Presentation and Abstract: Click Here
Citizen Diplomacy as CRE: Building Mutual Understanding and Peaceful Relations
- Presented by: Michelle Watson & Dr. Susan Colville-Hall
- View Presentation and Abstract: Click Here
Changing the World – Youth Mediators Across the Globe
- Presented by: Tricia Jones
- View Presentation and Abstract: Click Here
Legislative Support for Character Education on the State Level
- Presented by: Sharon Burton-US Department of Education, Washington, DC, USA
- View Presentation and Abstract: Click Here
Advancing CR Ed at the School and System Levels (Maryland)
- Presented by: Rachel Wohl, Barbara Sugarman Grochal
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Coaching youth initiatives: Guide for supporting youth participation | 150-page PDF guide which, "explores the concepts of coaching, youth initiatives and youth participation, including practical tools and methods, advice and information, opportunities and support for those encouraging young people’s participation in youth initiatives ... As a handbook which aims to offer practical support for people active in coaching youth projects, the biggest part of this publication deals with ‘coaching’ itself and the adaptation of different coaching techniques to the field of youth work." | |
| The Role of Restorative Justice in Teen Courts: A Preliminary Look | In March 2000, the American Probation and Parole Association convened a focus group to examine and discuss the role of restorative justice in teen court programs (also called youth and peer courts). The panel consisted of persons working actively in teen courts and persons working actively in more traditional restorative justice-based programs. This paper provides a brief overview of restorative justice principles and addresses several key issues the focus group members identified that serve as a promising foundation from which teen courts can begin to move toward integrating more restorative justice-based practices within their programs. Key issues discussed include how youth courts can rethink the role of victims and the community within their programs, how youth courts can alter the way that their proceedings and practices are structured, and how youth courts can rethink and redefine sentencing options so that they are based on the restorative justice philosophy. | |
| Good Practice Guidelines for Peer Mediation Initiatives | A one-page summary of guidelines for best practice for peer mediation program initiatives. Based on a larger evaluation of Peer Mediation Programs in New South Wales Government Schools published in 2003 | |
| Stages of CRE implementation | Powerpoint presentation identifying and describing the steps involved in implementing conflict resolution educational programs in schools. | |
| Making the case for campus mediation | Pdf article originally published in The Fourth R, Vol. 55, (Feb/March 1995) presenting arguments to assist organizers of college and university mediation programs who often must make a case for their programs to reluctant administrators. | |
| Inter-agency P.E.P.: Skills for constructive living: Teacher activity book | 361-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... the teacher's main resource it has a lesson-by-lesson curriculum for formal schooling structured according to the children's cognitive and emotional development." | |
| Student protests, negotiation, and constructive confrontation | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "suggests a series of strategies that can be used by university administrators and students seeking more constructive ways of handling student protests." Includes bibliography. | |
| Challenges of sexual harassment mediation on campus | Pdf article reprinted from Aug-Sept 1997 issue (Vol. 79 pp. 19-21) of The Fourth R, the Newsletter of the National Association for Mediation in Education examines the use of mediation in college and university sexual harrassment complaints. | |
| How We Can Fix School Discipline Toolkit | The 77-page 'How We Can Fix School Discipline Toolkit' contains step-by-step tools and real-life stories about implementing the alternatives to suspension and expulsion that are proven to keep students in school and learning, improve school climate and student behavior, allow teachers to teach more effectively, help administrators meet benchmarks, and keep communities from seeing many of their children ending up in the juvenile justice system. Alternative approaches featured include School-Wide Positive Behavioral Intervention and Support (SWPBIS), Restorative Justice or Restorative Practices, and Social Emotional Learning. The document is structured as follows: 1. Know the problem (pages 4-10) 2. Learn about alternatives from real-life examples (pages 11-48) 3. Advocate for Change (page 63) 4. Monitor progress (pages 68-70) 5. Get the word out (pages 64-67) 6. Contacts (pages 71-78) A companion website is available at http://www.fixschooldiscipline.org. A video archive of a webinar introducing the toolkit is available at http://youtu.be/6PrCh0MiRZc | |
| Evaluation report on progress made through the OSCE's efforts to unify the Gymnasium Mostar: Summer | 51-page PDF evaluation "of the unification of the Gymnasium Mostar in Mostar, Bosnia and Herzegovina (BiH), as commissioned by the Organization of Security and Cooperation in Europe (OSCE) Mission to BiH ... the Gymnasium Mostar was an historic and premier secondary school prior to the war of 1992-1995. It was completely destroyed during the war and had become the centre of an effort to revitalize the historic Mostar downtown. An initiative to restore the multinational and high-quality nature of the school was viewed as an opportunity to use this divided school in this divided city as a model or beacon for potential reform efforts throughout the country." | |
| M.O.V.E.: Mind over violence everywhere | 88-page PDF manual developed to provide learning materials on violence prevention for youth with low literacy skills. The objectives of M.O.V.E. are to: Increase awareness of violence and develop skills to prevent violence, increase literacy through non-traditional learning activities, encourage youth to participate actively and assist the facilitator in recording the workshop responses. The program is organized into five sections: Learning and thinking styles, Communication rights and responsibilities, Peer mediation, Resisting peer pressure and Social action. | |
| Conflict negotiation skills for youth | 186-page PDF training manual on Conflict Negotiation Skills for Youth. The manual is directed at government and nongovernmental organization personnel working with young people. It presents a variety of participatory training methods and exercises. Users are encouraged to refine and adapt the materials. The contents are organized as follows: Conflict Negotiation Skills for Youth: Facilitator's Guide Section I: Youth and the conflicts they face in daily life, Session 1: Understanding youth, Session 2: Understanding conflict, Section II: Techniques for resolving intra-personal conflicts, Session 3: Self-awareness, Session 4: Communication, Session 5: Negotiation, Session 6: Mediation, Section III: Techniques for resolving group conflict, Session 7: Group building, Session 8: Team building and cooperation, and Session 9: Advocacy for youth development References. | |
| SCORE Quick Reference Guide to Peer Mediation for Students | 10-page guide for student peer mediators that reviews the mediation process and provides practice tips. Developed for use by the Student Conflict Resolution Experts (SCORE) program in Massachusetts as "a quick reference guide for students to accompany their training". | |
| Incorporating restorative approaches | 82-page PDF topic guide which presents a, "session plan, guidance and resources for training day focusing on incorporating restorative approaches. Aims to develop an understanding of restorative approaches and their role in behaviour and attendance improvement. The aim is also [to] develop an understanding of the leadership issues in incorporating restorative approaches and explore how restorative approaches might be developed in [one's] own setting." Also available is a related set of 12 slides in ppt format for use in training event. | |
| Strategies to prevent youth violence | 92-page pdf chapter from "Best Practices of Youth Violence Prevention: A Sourcebook for Community Action," which investigates "Social-cognitive interventions strive to equip children with the skills they need to deal effectively with difficult social situations, such as being teased or being the last one picked to join a team. They build on Bandura’s social-cognitive theory, which posits that children learn social skills by observing and interacting with parents, adult relatives and friends, teachers, peers, and others in the environment, including media role models (Bandura 1986). Social-cognitive interventions incorporate didactic teaching, modeling, and role-playing to enhance positive social interactions, teach nonviolent methods for resolving conflict, and establish or strengthen nonviolent beliefs in young people ... Mentoring—the pairing of a young person with a volunteer who acts as a supportive, nonjudgmental role model—has been touted by many as an excellent means of providing a child or adolescent with a positive adult influence when such an influence does not otherwise exist. Evidence has shown that mentoring can significantly improve school attendance and performance, reduce violent behavior, decrease the likelihood of drug use, and improve relationships with friends and parents." | |
| Documenting bullying at your school: tips for school administrators | Pdf document which introduces the idea of assessing and tracking bullying behavior at school for administrators. | |
| Tale of two colleges, A: Diversity, conflict, and conflict resolution | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, "how real people can achieve dramatically different outcomes depending on the strategies they devise and the methods they employ, the first chapter shows people digging in to their positions and trying to force the Other Person to give in, the second chapter shows similarly situated people using the problem-solving negotiation strategy popularized in the book Getting To Yes." | |
| Educational discipline using the principles of restorative justice | 15-page pdf article which "shows how restorative justice techniques can be used with students in correctional and alternative education settings. The simple principles of restorative justice are outlined and their suitability for offenders is illustrated through actual prison incidents that have been dealt with using these principles. A protocol is suggested for teachers and administrators who might consider adopting this approach." | |
| Preparing pre-service educators to break up fights -- before they happen | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which discusses a project by the North Carolina Department of Juvenile Justice and Delinquency Prevention -- Center for the Prevention of School Violence (DJJDP Center), to prepare future teachers to effectively manage conflict. | |
| Conflict resolution across the curriculum | Pdf article reprinted from the Aug/Sept 1997 Issue (Vol 79) of The Fourth R, The Newsletter of the National Association for Mediation in Education which creates an argument for the teaching of conflict resolution in colleges and universities in every academic discipline as a necessary skill for graduation much like basic writing skills classes. "Ultimately, conflict resolution across the curriculum suggests that good conflict resolution skills need broader integration into the culture in which we live, conflict resolution must not simply be the private domain of specialists, it must be a way in which everyone learns to solve problems, it must become a part of every discipline just as good writing is a part of every discipline." |