Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Words Work

  • Presented by: Tricia Jones and Tim Hedeen
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Training Veteran Educators to Be Peace Educators

  • Presented by: Christa M. Tinari
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Successful Maryland School CRE Programs: Highlights of a Statewide Grants Program

  • Presented by: Barbara Grochal, University of Maryland King Carey School of Law
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Policy to Programs: Initiatives by the Ohio Commission on Dispute Resolution and Conflict Management

  • Presented by: Sarah Wallis, Ohio Commission on Dispute Resolution and Conflict Management; Alexis Hayden, Lorain City Schools
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Connected and Respected: Lessons from Resolving Conflict Creatively

  • Presented by: Larry Dieringer
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Cyberbullying & Relational Aggression: Who is it & What Can be Done?

  • Presented by: Kimberly Mason, Laura Hammel, Amanda K. Brace, Rachel A. Vitale
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View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Conflict resolution across the curriculum Pdf article reprinted from the Aug/Sept 1997 Issue (Vol 79) of The Fourth R, The Newsletter of the National Association for Mediation in Education which creates an argument for the teaching of conflict resolution in colleges and universities in every academic discipline as a necessary skill for graduation much like basic writing skills classes. "Ultimately, conflict resolution across the curriculum suggests that good conflict resolution skills need broader integration into the culture in which we live, conflict resolution must not simply be the private domain of specialists, it must be a way in which everyone learns to solve problems, it must become a part of every discipline just as good writing is a part of every discipline."
Promoting better resolution of conflict with "learn for free!" Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a project at Dalhousie University College of Continuing Education in Halifax, Nova Scotia called "Learn for Free! ... a day of one-hour sessions -- each of which provides a glimpse into the content of our workshops, the expertise of our instructors, and the skills we seek to develop, the objectives of Learn for Free! are to expand our reach with an alternative approach to handling conflict, to boost our profile within the community, to provide a service to the community in which we live, and to attract new workshop registrants."
Lessons for helping students develop emotional awareness to support CRE 20-page Powerpoint presentation given at the Second International Summit on Conflict Resolution education, in which "participants will learn multiple, developmentally appropriate, lowcost activities that can be used in classroom or counseling settings to develop emotion foundation abilities, in students grades K-8, adaptations that would suit students with cognitive, behavioral and emotional challenges."
Conflict management skills leadership competencies: A higher ed success model 26-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "highlights a successful professional development program for staff at University of Wisconsin-Madison, this program infuses conflict management skills into the workplace culture, from new and aspiring supervisors to experienced program and project managers, teaching conflict resolution, facilitation, and mediation skills and integrating them into a broader leadership development curriculum, the program serves to build bridges and support for student leadership efforts, enhancing opportunities for peer mediation as well."
Inter-agency P.E.P.:Skills for constructive living: Manual for training of facilitators I 59-page pdf manual which is one of the components of the “Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... the manual looks at the skills required to develop effective facilitation of adult learners, these skills are useful not just for a Peace Education programme but also for all aspects of the professional life of the people with whom you are working."
Companion: A campaign guide about education and learning for change in diversity, human rights ... 80-page PDF manual, "designed to help those involved in learning for democracy and learning for change. The issues it raises and the methods which are proposed have been developed as a part of the campaign, but the manual can and should be used after the formal end of the campaign ... This is not a campaign for young people. It is a campaign by young people. The slogan of the campaign "All different, All equal" combines the freedom of diversity and the equality of rights, and it reflects the Council of Europe philosophy in tackling all forms of discrimination and exclusion."
Podcast audio resources for conflict studies Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which introduces the concept of podcasting and its use in conflict resolution education, it also provides basic start up information and sites of interest.
Mediation on campus: A history and planning guide Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education exploring the role of mediation at colleges and universities, with a list of questions that those thinking of starting mediation programs should ask themselves.
Encyclopedia of peace education Online resource which, "provides a comprehensive overview of the scholarly developments in the field to date as well as new insights from across the globe from the various actors involved in advancing peace education internationally. Thus, this online resource serves as a living reference guide that traces the history and emergence of the field, highlights foundational concepts, contextualizes peace education practice across international and disciplinary borders, and suggests new directions for peace educators."
Teacher development for conflict participation: Facilitating learning for "difficult citizenship" 15-page pdf article which "examines the professional development-related opportunities available to teachers to support their facilitation and teaching for peacebuilding citizenship, the few teacher learning opportunities offered seem unlikely to enhance teachers' capacity to foster diverse students' development of agency for difficult citizenship, much of the explicit professional development available in the schools examined emphasizes teachers' control of students and containment of disruption (peacekeeping), instead of their facilitation of diverse students’ participation in constructive conflict management (peacemaking and peacebuilding), professional learning opportunities are often relegated to short, fragmented occasions, primarily during teachers’ volunteer time after school: this severely limits their potential to foster critical dialogic learning on the difficult issues of citizenship education practice." Includes bibliography.
Positive approaches to discipline scenario Web-based interactive scenario which "demonstrates the differences between positive discipline and punishment. Discipline techniques focus on what we want the child to learn and what the child is capable of learning. Punishment, on the other hand, focuses on misbehavior and may do little or nothing to help a child behave better in the future. The differences between positive discipline and punishment are great, as well as the lessons learned that result from the technique used."
Nonverbal communication for educators Online learning module consisting of 14-sections "designed to introduce you to key ideas related to nonverbal communication, with a special emphasis on aspects of nonverbal communication that relate to teaching and learning in the classroom. By the completion of this learning module you should be able to: Understand the importance of nonverbal communication; State a definition of nonverbal communication and identify different types; Describe the purpose nonverbal communication serves in the communication process; Identify core nonverbal communication concepts that relate to classroom management; Understand Dyssemia (a condition related to the inability to read facial expressions) and its causes; Understand the use of DANVA as a tool for recognizing Dyssemia; Access simple activities and reference materials for creating your own teaching activities related to Nonverbal Communication."
1st Report to the Nation on Youth Courts and Teen Courts This national report (43-pages in MS Word format) documents significant highlights and events over a fifteen (15) year period of unprecedented and historic growth of this groundbreaking American juvenile justice prevention and intervention program that utilizes volunteer youth to help sentence their peers. The report begins in 1993, when fewer than seventy-five (75) local youth and teen courts existed in just about a dozen states. The report concludes fifteen (15) years later in 2008, when more than a record 1,000 local communities in 48 states and the District of Columbia now operate these local juvenile justice programs. Historic numbers of youth and adults are now involved, as more than 111,868 juvenile cases were referred to local youth and teen courts and more than 133,832 volunteers to include both youth and adults who volunteered to help with the disposition and sentencing of these juvenile cases.
Nonviolent communication and ombuds work Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which relates the author's experience using a model from "Nonviolent Communication (NVC)," created by Marshall B. Rosenberg, in her work as university ombudsman at Humboldt State University.
Schools conflict resolution and mediation competition: Manual 27-page pdf manual for SCRAM a, "Year 9 & 10 interactive role play program which encourages the development of mediation skills in secondary school students. The mediation is based on fictitious community based scenario. A team of 6-8 students is given background information on an issue which is causing conflict among 4 participants. The team uses this information to practice their mediation skills." Objectives for the students include: Learning to manage conflict in a productive way, to encourage the development of self esteem through self awareness, to encourage the development of self esteem through self responsibility, to encourage the parties to identify the issues that are in dispute, considering options, working towards an agreement that will meet the needs of all parties and encouraging the development of self esteem. For practice training scenarios go to: http://www.scram.business.ecu.edu.au/scenario.htm To find out more information about SCRAM see their website at: http://www.scram.business.ecu.edu.au/
Collegiate mediation programs: A critical review Pdf article reprinted from April/May 1994 issue (Vol. 50 pp. 36-37) of The Fourth R, the Newsletter of the National Association for Mediation in Education discussing mediation programs at colleges and universities. Although these types of programs, like community medation, can be helpful in solving problems the author worries that mediation centers can become a controlling arm of university administration rather than a "meaningful way for the issues to be confronted by the community," remedies for overcoming this challenge are suggested.
Listening without formulas 15-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax VA, which discusses the use of reflective listening, I-messages and paraphrasing in conflict resolution.
Conflict resolution education: the challenge of institutionalization Powerpoint presentation discussing conflict resolution education in schools.
Stages of CRE implementation Powerpoint presentation identifying and describing the steps involved in implementing conflict resolution educational programs in schools.
Tale of two colleges, A: Diversity, conflict, and conflict resolution Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, "how real people can achieve dramatically different outcomes depending on the strategies they devise and the methods they employ, the first chapter shows people digging in to their positions and trying to force the Other Person to give in, the second chapter shows similarly situated people using the problem-solving negotiation strategy popularized in the book Getting To Yes."