Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Working with Angry and Disruptive Youth in the Classroom

  • Presented by: John Barnes
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Conflict Resolution Education and Peace Education: Proven Impacts

  • Presented by: Tricia S. Jones
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Field Services Arbitration Process: Building Stronger Teachers through Facilitated Dialogue

  • Presented by: Anne Price and Marcia Roach, Cleveland State University
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Advancing CR Ed at the School and System Levels (Maryland)

  • Presented by: Rachel Wohl, Barbara Sugarman Grochal
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Preventing and Addressing Sexual Violence Against Children: Global to Local Strategies of the ISPA

  • Presented by: William (Bill) Pfohl, President, International School Psychology Association
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Theater and Conflict Resolution Education

  • Presented by: Tricia S. Jones
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View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
VOV activities: Understanding the value of dialog, grades 7-12 13-page PDF document with a number of activities to aid secondary students in improving communication skills.
Public policy and conflict resolution in education project: Final report, July 2002 17 page pdf report of the The Western Justice Center Foundation, Pasadena, California, in partnership with the Association for Conflict Resolution (ACR), which "undertook a project funded by the Compton Foundation to develop recommendations for integrating conflict resolution education (CRE) throughout California public schools. We interviewed and met with relevant practitioners, educators, policymakers and others to assess needs and gather their views with respect to CRE and public policy."
Managing and resolving conflicts effectively in schools and classrooms A multipart learning module developed by the National Training and Technical Assistance Center for Drug Prevention and School Safety Coordinators which contains a five-day curriculum which providing educators and administrators with the skills and techniques to manage and eventually reduce conflict in schools. Day 1 addresses conflict and conflict management in education, day 2 presents curriculum infusion and peer mediation, day 3 introduces the peaceable school and classroom, day 4 presents best practices in conflict resolution education and day 5 helps educators develop a conflict management plan. Includes annotated bibliography and list of CRE organizations and programs.
Inter-agency P.E.P.: Skills for constructive living: Teacher training manual 3 50-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... the manual looks at ‘good teaching’ and the skills required to develop ‘good teaching’, these skills are useful not just for a Peace Education Programme but also for all aspects of the professional life of the teachers whom you are training."
Model for resolving conflict 1-page pdf flow chart which diagrams a model for resolving conflict based on a similar model in "Skills for Resolving Conflict," by E. Wertheim, A. Love, C. Peck, and L. Littlefield.
Cyberbullying and relational aggression: Who is it and what can be done 74-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education which presents a workshop "designed to help school personnel understand the dynamics underlying indirect aggression, detect indirect aggression, discover who is doing it, and ways they can intervene and prevent this covert form of bullying, results from a study examining the relationship between media and relational aggression and ways to infuse the information into the new anti-bullying legislation in Ohio will be shared, a comprehensive program being used in two Northeast, Ohio schools for teachers, families, and students will also be shared."
Schools conflict resolution and mediation competition: Manual 27-page pdf manual for SCRAM a, "Year 9 & 10 interactive role play program which encourages the development of mediation skills in secondary school students. The mediation is based on fictitious community based scenario. A team of 6-8 students is given background information on an issue which is causing conflict among 4 participants. The team uses this information to practice their mediation skills." Objectives for the students include: Learning to manage conflict in a productive way, to encourage the development of self esteem through self awareness, to encourage the development of self esteem through self responsibility, to encourage the parties to identify the issues that are in dispute, considering options, working towards an agreement that will meet the needs of all parties and encouraging the development of self esteem. For practice training scenarios go to: http://www.scram.business.ecu.edu.au/scenario.htm To find out more information about SCRAM see their website at: http://www.scram.business.ecu.edu.au/
Pre-Service School Administrator Curriculum A 179-page pdf document containing a five module curriculum designed to enable administrators to examine conflict and better understand the process of conflict management. It serves as a companion curriculum to the Center for the Prevention of School Violence's "Reach In, Reach Out, Reach Over Conflict Management Curriculum" and provides information on building a foundation of support for teachers and students in conflict management and extending that support throughout entire schools.
Flirting or hurting?: Teacher guide, grade 6-9 9-page PDF teacher's guide which accompanies 3 filmed programs on sexual harrassment, "two of the modules target students, and one targets teachers. Throughout the student programs, the host, an older sister character, provides definitions, explanations and insights based on her own experiences ... the two 15-minute classroom programs include breaks for discussions or activities. These programs are appropriate for coeducational Health, Guidance, Family & Consumer Science, English, Social Studies, Physical Education, and New Student Orientation classes, or Vocational shops in grades 6 through 9."
Educational discipline using the principles of restorative justice 15-page pdf article which "shows how restorative justice techniques can be used with students in correctional and alternative education settings. The simple principles of restorative justice are outlined and their suitability for offenders is illustrated through actual prison incidents that have been dealt with using these principles. A protocol is suggested for teachers and administrators who might consider adopting this approach."
Conflict resolution education: the challenge of institutionalization Powerpoint presentation discussing conflict resolution education in schools.
A Peer Mediation Needs Analysis For Schools A three-page worksheet providing a series of questions for schools to consider prior to implementing a peer mediation program.
Practicing peace: A peace education module for youth and young adults in Solomon Islands: 4th draft 99-page pdf document developed "to help people resolve interpersonal and inter-group conflict through productive and peaceful strategies, and to teach young people how they can participate in public life. The module is intended for use with youth and young adults in community and school settings in Solomon Islands." Skill areas include: Understanding rights and responsibilities; Understanding cultural diversity; Restorative justice and reconciliation; Gender relationship skills; Ability to live with change; Leadership qualities Conflict prevention; Traditional definitions of peace; Understand[ing] interdependence between individuals and society and Respect[ing] different cultures."
Improving outcomes for Indigenous students - the Workbook and guide for school educators (3rd ed.) This 55-page pdf workbook is a practical set of support materials for taking action and working systematically in schools. Developed in Australia, it provides a set of tools and ideas to help achieve improved outcomes for Indigenous students, and can be used in conjunction with the materials on the What Works http://www.whatworks.edu.au/ website and other companion What Works publications. This is the third edition, published in 2010. It was substantially revised and updated and provides a complete support for taking systematic action.
Composite campus ombuds profile, A Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents a composite portait of a campus ombuds from, "information received from the Ombuds Profile Project survey, in the spring of 2002 questionnaires were sent out with a call for case studies to 103 campus ombuds in the United States, Canada, and Australia (65 women, 32 men, 6 to "ombuds offices" without ombuds listed), this profile blends eleven responses to the questionnaire (6 women, 5 men) that were received in time for the 2002 profile."
Mediating a Better Solution A 5-page article on peer mediation written for principals. It appeared in the magazine Principal Leadership as part of a monthly column entitled "Counseling 101" that is written by members of the National Association of School Psychologists. Includes a case study exploring the need for improved referral system for a peer mediation program.
Creating harmony in the classroom: Building safe and inclusive classrooms for special populations 231-page pdf manual designed "to assist teachers with building an inclusive and safe classroom for all students, including special needs, deaf, and visually impaired youth. Teachers who build an inclusive and safe classroom environment are encouraging all youth to excel academically and socially." Includes chapters on building self-awareness in students, enhancing student's problem-solving skills, mediation in school settings, evaluting conflict resolution education programs and a chapter on resources.
Evaluation report: Life skills project implementation in the Armenian education system 45-page Word report which "represents an evaluation of implementation of the Life Skills Project being conducted in the Armenian education system as [a] component of an overall effort in education reform ... the project was piloted in the first and fifth grades in 16 schools in 1999-2000. In 2000-2001 the project was expanded to 100 schools and to the second and sixth grades. UNICEF provided funding and some logistical support and the MOES provided administrative and logistical project support and workspace for the curriculum development team."
Evaluation report on progress made through the OSCE's efforts to unify the Gymnasium Mostar: Summer 51-page Word evaluation "of the unification of the Gymnasium Mostar in Mostar, Bosnia and Herzegovina (BiH), as commissioned by the Organization of Security and Cooperation in Europe (OSCE) Mission to BiH ... the Gymnasium Mostar was an historic and premier secondary school prior to the war of 1992-1995. It was completely destroyed during the war and had become the centre of an effort to revitalize the historic Mostar downtown. An initiative to restore the multinational and high-quality nature of the school was viewed as an opportunity to use this divided school in this divided city as a model or beacon for potential reform efforts throughout the country."
All equal in diversity: International campaign mobilizing schools against racism, discrimination... 13-page PDF booklet which, "is part of the "All Equal in Diversity” International Campaign Kit comprising a poster and stickers promoting the campaign, an Application Form, a Report Form and Evaluation Questionnaire ... Some 100 schools in Africa, the Americas/Caribbean and Europe participate in the TST [Transatlantic Slave Trade] Education project. Their opinions and commitment have formed the basis of the “All Equal in Diversity” International Campaign. By deepening their understanding of the past, these schools work towards a better understanding of the present so as to build a brighter future based on mutual respect and unity in diversity, thus contributing substantially to the quality of education in the twenty-first century."