Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Participants Evaluation of CRETE
- Presented by: Lynnette Mawhinney, Lincoln University
- View Presentation and Abstract: Click Here
Ohio’s Truancy Prevention Through Mediation Program
- Presented by: Edward M. Krauss, Ohio Commission on Dispute Resolution and Conflict Management
- View Presentation and Abstract: Click Here
New York Guidelines for Social and Emotional Development and Learning (SEDL)
- Presented by: Mark Barth, New York Department of Education
- View Presentation and Abstract: Click Here
Changing College Culture: Bullying Prevention and Intervention at the Post-Secondary Level
- Presented by: Lisa Pescara-Kovach, University of Toledo
- View Presentation and Abstract: Click Here
Neighbor Circles as a Tool for Building Community
- Presented by: Mark Chupp, Case Western Reserve University
- View Presentation and Abstract: Click Here
USA: Policy Updates on Conflict Resolution Education and Social and Emotional Learning
- Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College, USA
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Lessons for helping students develop emotional awareness to support CRE | 20-page Powerpoint presentation given at the Second International Summit on Conflict Resolution education, in which "participants will learn multiple, developmentally appropriate, lowcost activities that can be used in classroom or counseling settings to develop emotion foundation abilities, in students grades K-8, adaptations that would suit students with cognitive, behavioral and emotional challenges." | |
| Conflict resolution skills ladder | 1-page PDF document which outlines a progression of skills and the behaviors associated with them in conflict resolution. | |
| Promoting mediation center quality awareness using guided self-assessment | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces "NAFCM's [National Association for Community Mediation] manual ... [which focuses] ... not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what "quality"Â means in their communities, by encouraging community mediation centers to examine their goals and values in light of their communities' needs and values and to develop their own approaches to serving these needs effectively, NAFCM's self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards." | |
| Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students. | |
| Inter-agency P.E.P.: Skills for constructive living: Analytical review of selected peace education | 271-page pdf document which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... this document presents a compilation of resource materials in peace education ... the purpose is to give an overview of materials used by practitioners and provide references for those searching materials." | |
| Similarities and differences between campus ombudsing and mediation | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which "identifies and discusses some of the similarities and differences between mediation centers and ombuds offices on college and university campuses." | |
| Evaluation of the Truancy Prevention through Mediation Program (Ohio) | 12-page pdf presents an evaluation of the Truancy Prevention through Mediation Program developed in Ohio. "Although the Truancy Prevention through Mediation Program (TPMP) has consistently demonstrated positive results in the effort to combat truancy, absent from these evaluations has been an examination of the impact of the program on the academic performance and behavior of the children whose families participate in the program. To fill this void, the Ohio Commission on Dispute Resolution and the Supreme Court of Ohio collaborated to commission an independent evaluation to ascertain answers to these questions." This report summarizes the findings from this study. | |
| Exploring emotional literacy through visual the arts: With embedded literacy and numeracy skills | 21-page PDF document created to "enable staff who are not Arts practitioners to carry out this [art based] work. They are designed as individual projects but can equally be extended into small group activities ... The aim is to encourage the young person to express visually emotions that are difficult to articulate verbally." Projects include: Making masks (expressing feelings using facial expressions); Abstract art (expressing feelings using colors and shapes); Designing a chair (expressing how I feel about myself); Creating a book (expressing how I feel, exploring what I know about an issue in my life); and Drawing a neighborhood map (exploring safe and unsafe areas where I live). | |
| Restorative Justice: A Working Guide for Our Schools | The purpose of this publication, available as a 43-page pdf, is to provide support and guidance for teachers, health workers, community leaders, and school personnel who seek to implement Restorative Justice in their schools. The guide introduces Restorative Justice concepts, articulates what is new about the approach, explores benefits, outcomes and impacts and provides guidance on initiating Restorative Justice at the school or district level. Also included are listings of resources for additional information and support. | |
| Conflict Resolution Day school toolkit | 14-page pdf toolkit to aid in the planning of programs to celebrate Conflict Resolution Day on the third Thursday in October. It includes strategy tips, an activities list, publicizing advice and sample proclamations. | |
| Teaching global and local conflict in the classroom | 24-page pdf document that accompanied a professional development program hosted by the World Affairs Council. Document consists of a list (with web addresses) of resources that relate to confict and conflict resolution. Recommend sites and sites that include lesson plans are noted. | |
| Restorative justice programs in schools | Web-site created by the Marist Youth Care organization with information about restorative justice programs. "Marist Youth Care is a not for profit agency dealing with at risk young people. We draw our energy and motivation from the call of the gospel to assist socially disadvantaged people to take their rightful place in the community," from the Marist Youth Care website. | |
| Restorative justice in the classroom: Lesson 5 the justice circle part 3 | 8-page pdf lesson which provides "students with an opportunity to learn and practice the facilitation of Justice Circles. After a review of the purpose and process, students role-play scenarios, covering all roles including the role of facilitator. After their role-play experience, students discuss whether the circle would be effective in both healing the victim and helping the offender learn a better way to behave, and explore what could have been done differently to more effectively meet those objectives." | |
| What's in a name?: Capturing the essence of campus mediation | Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which describes the comprehensive set of activities offered by Campus Mediation Center at Syracuse University. | |
| Northeast Ohio Juvenile Corrections Officer (JCO) pilot curriculum | Web-based pilot-project under the coordination of the Global Issues Resource Center at Cuyahoga Community College. "This 120 hour pilot curriculum attempts to address training deficiencies which often lead to high levels of [Juvenile Corrections Officer] staff turnover and increased operational costs ... The challenges associated with the supervision, rehabilitation, and treatment of these [incarcerated] youth has compounded over the last two decades; placing juvenile corrections officers on the front lines. Juvenile detention facilities primarily house youth who have committed a violent or sexually oriented crime, suffer from persistent mental illness, are repeat offenders and have a history of substance abuse (Office of Juvenile Justice and Delinquency Prevention, 2004). This youth population has increased the challenges faced by juvenile detention personnel, thereby creating a demand for more professional, higher skilled detention employees ... For the first time in Ohio, the Northeast Ohio Juvenile Detention Professional Development Project established a comprehensive curriculum for entry level staff that went beyond the current minimum standards to address growing risk factors ... The Project’s Advisory Committee and partners believe that by investing in Ohio’s juvenile corrections officers, agencies can reduce staff turnover, increase employee morale, and improve relationships between staff members as well as between staff and incarcerated youth. It is the Committee’s hope that the pilot curriculum will facilitate the implementation of a formal certification process for staff and agencies utilizing the comprehensive training tool. The existence of a formal certification process will help provide the foundation for recognizing juvenile corrections as more than a job, but rather a profession characterized by motivated and dedicated staff." |
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| Nonviolent communication and ombuds work | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which relates the author's experience using a model from "Nonviolent Communication (NVC)," created by Marshall B. Rosenberg, in her work as university ombudsman at Humboldt State University. | |
| Inter-agency P.E.P.: Skills for constructive living: Community course booklet | 35-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... a handout booklet, which outlines the major concept areas covered in the community course." | |
| Schools conflict resolution and mediation competition: Manual | 27-page pdf manual for SCRAM a, "Year 9 & 10 interactive role play program which encourages the development of mediation skills in secondary school students. The mediation is based on fictitious community based scenario. A team of 6-8 students is given background information on an issue which is causing conflict among 4 participants. The team uses this information to practice their mediation skills." Objectives for the students include: Learning to manage conflict in a productive way, to encourage the development of self esteem through self awareness, to encourage the development of self esteem through self responsibility, to encourage the parties to identify the issues that are in dispute, considering options, working towards an agreement that will meet the needs of all parties and encouraging the development of self esteem. For practice training scenarios go to: http://www.scram.business.ecu.edu.au/scenario.htm To find out more information about SCRAM see their website at: http://www.scram.business.ecu.edu.au/ | |
| Conflict resolution across the curriculum | Pdf article reprinted from the Aug/Sept 1997 Issue (Vol 79) of The Fourth R, The Newsletter of the National Association for Mediation in Education which creates an argument for the teaching of conflict resolution in colleges and universities in every academic discipline as a necessary skill for graduation much like basic writing skills classes. "Ultimately, conflict resolution across the curriculum suggests that good conflict resolution skills need broader integration into the culture in which we live, conflict resolution must not simply be the private domain of specialists, it must be a way in which everyone learns to solve problems, it must become a part of every discipline just as good writing is a part of every discipline." | |
| Good Practice Guidelines for Peer Mediation Initiatives | A one-page summary of guidelines for best practice for peer mediation program initiatives. Based on a larger evaluation of Peer Mediation Programs in New South Wales Government Schools published in 2003 |