Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Successful Maryland School CRE Programs: Highlights of a Statewide Grants Program
- Presented by: Barbara Grochal, University of Maryland King Carey School of Law
- View Presentation and Abstract: Click Here
Changing the World – Youth Mediators Across the Globe
- Presented by: Tricia Jones
- View Presentation and Abstract: Click Here
Theater and Conflict Resolution Education
- Presented by: Tricia S. Jones
- View Presentation and Abstract: Click Here
Connected and Respected: Lessons from Resolving Conflict Creatively
- Presented by: Larry Dieringer
- View Presentation and Abstract: Click Here
Conflict Transformation Education for At-Risk Youth: Connecting With Kids
- Presented by: Sarah Bernhardt
- View Presentation and Abstract: Click Here
Collaboration Across Fields: Implementation and Sustainability of SEL, CRE, PE, and CE
- Presented by: Janet Patti - Hunter College - City University of New York, New York, USA
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Conflict resolution skills ladder | 1-page PDF document which outlines a progression of skills and the behaviors associated with them in conflict resolution. | |
| Extending campus conflict resolution efforts beyond the mediation table | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), which "describes creative responses to campus conflict that don't rely on mediation as their central strategy or approach, providing links to online examples when available." | |
| Ohio Commission on Dispute Resolution and Conflict Management | Powerpoint presentation about the Ohio Commission on Dispute Resolution, its mission, goals and programs. | |
| Collaboration and conflict resolution skills: A core academic competency? | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4, (Nov/Dec 2000), examines "an innovative program at California State University Monterey Bay [which] has incorporated conflict resolution as one of the program's 11 Major Learning Objectives that students must know and understand in order to graduate." | |
| Conflict resolution, negotiation & team building: Reviewing an impossible course that worked | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a "course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program's first year curriculum, this essay reviews the nature of the course and in some detail the student response to it." The course was taught at Ryerson University in Toronto, Ontario. | |
| Improving outcomes for Indigenous students - the Workbook and guide for school educators (3rd ed.) | This 55-page pdf workbook is a practical set of support materials for taking action and working systematically in schools. Developed in Australia, it provides a set of tools and ideas to help achieve improved outcomes for Indigenous students, and can be used in conjunction with the materials on the What Works http://www.whatworks.edu.au/ website and other companion What Works publications. This is the third edition, published in 2010. It was substantially revised and updated and provides a complete support for taking systematic action. | |
| Using WebQuests to promote integrative thinking in conflict studies | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4 , (Nov/Dec 2000), introducing WebQuests which, "are online curriculum modules which engage students in learning about an authentic topic or problem, generally, WebQuests are cooperative activities where students assume different roles relative to an authentic problem." | |
| Managing and resolving conflicts effectively in schools and classrooms | A multipart learning module developed by the National Training and Technical Assistance Center for Drug Prevention and School Safety Coordinators which contains a five-day curriculum which providing educators and administrators with the skills and techniques to manage and eventually reduce conflict in schools. Day 1 addresses conflict and conflict management in education, day 2 presents curriculum infusion and peer mediation, day 3 introduces the peaceable school and classroom, day 4 presents best practices in conflict resolution education and day 5 helps educators develop a conflict management plan. Includes annotated bibliography and list of CRE organizations and programs. | |
| Model for resolving conflict | 1-page pdf flow chart which diagrams a model for resolving conflict based on a similar model in "Skills for Resolving Conflict," by E. Wertheim, A. Love, C. Peck, and L. Littlefield. | |
| PeaceKidz manual | 101-page Word document created by PeacekidZ, "a program that aims to develop children's ability to understand, analyze and resolve conflicts in their everyday lives. PeacekidZ teaches children the three R's of conflict resolution: recognize, respect, resolve." "Through each year of PeaceKidZ, each group of SAIS student teachers builds a curriculum detailing the lessons and activities they taught during the course of the nine-week program. They then compile these into a final document. The Conflict Management Toolkit will assemble and offer these curricula as a resource for other universities and outreach programs that are interested in developing similar programs. We will also provide a bibliography with more detailed books and resources on teaching. Currently, the manual from the first year of PeaceKidZ and a bibliography of the materials SAIS students consult to design the program are available for download." | |
| Theater and conflict resolution education | 8-slide Powerpoint presentation "examining the ways theater is being used to teach and learn about conflict." | |
| Inter-agency P.E.P.: Skills for constructive living: Community course booklet | 35-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... a handout booklet, which outlines the major concept areas covered in the community course." | |
| Induction pack for tutors of citizenship education: Global conflict | 29-page pdf packet to help trainees "understand the nature of global conflict, understand how issues of global conflict relate to citizenship and use issues of global conflict in their teaching in secondary schools." Includes bibliography. | |
| Conflict management | Website "developed to provide an introduction to the study of conflict management, based on research in this field," the site includes information on the nature of conflict and it's key elements, why the study of conflict is important, as well as the skills necessary for conflict managers. Included on the website is a self-test to check your understanding of conflict management and a resource list. | |
| Negative interactions with faculty: Graduate student experiences | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being. | |
| New directions and issues in the teaching of conflict resolution | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which "explores the issues related to understanding the effectiveness of the process and content of conflict resolution (specifically negotiation) teaching and training, it asks whether or not the right approach to training is being used and if the training "sticks," it also questions how the content of the field is evolving and if teaching methods are tracking the evolution." Includes bibliography. | |
| Peace education in UNICEF: Working paper | 52-page PDF paper "produced to describe Peace Education programmes in UNICEF. Peace education programmes have been developed in a number of UNICEF country offices and National Committees for UNICEF over the past decade. Ideas are continually evolving about how to use the full range of children's educational experiences to promote commitment to principles of peace and social justice. The purpose of this working paper is to stimulate further discussion and networking among UNICEF colleagues, to move towards a clearer articulation of good practice in Peace Education, and to pave the way for further exploration of how best to evaluate the impact and effectiveness of this area of UNICEF activity." | |
| World of possibilities: CRE and peace education around the globe, A | 34-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "presents summaries of several important activities related to global expansion of conflict resolution education and peace education." | |
| Incorporating restorative approaches | 82-page PDF topic guide which presents a, "session plan, guidance and resources for training day focusing on incorporating restorative approaches. Aims to develop an understanding of restorative approaches and their role in behaviour and attendance improvement. The aim is also [to] develop an understanding of the leadership issues in incorporating restorative approaches and explore how restorative approaches might be developed in [one's] own setting." Also available is a related set of 12 slides in ppt format for use in training event. | |
| Stages of CRE implementation | Powerpoint presentation identifying and describing the steps involved in implementing conflict resolution educational programs in schools. |