Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

National Policies on Education for Democratic Citizenship in the Americas

  • Presented by: Adriana Cepeda-Organization of American States, Washington, DC, USA
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Advancing CR Ed at the School and System Levels (Maryland)

  • Presented by: Rachel Wohl, Barbara Sugarman Grochal
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Changing the World – Youth Mediators Across the Globe

  • Presented by: Tricia Jones
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Connecting Schools, Communities, and Families through SEL

  • Presented by: Linda Lantieri, Collaborative for Academic Social and Emotional Learning (CASEL)
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Effective Ways to Motivate Change in Youth Using Restorative Justice Practices

  • Presented by: Keysha Myers, Summit County Juvenile Court; Myron Lewis, Summit County Public Health
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USA: Policy Updates on Conflict Resolution Education and Social and Emotional Learning

  • Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College, USA
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links.
Alternative dispute resolution in the law schools Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the development of alternative dispute resolution education in law schools.
Pre-Service Teacher Curriculum A 247-page pdf document containing a four module curriculum designed to provide pre-service teachers opportunities for analyzing the impact of self as an individual teacher in the classroom. This includes information on pursuing self- assessment, developing communication skills through active and reflective listening, rapport, and trust building, and defining the processes used in managing conflict. The curriculum is also designed to help pre-service teachers identify and strengthen skills used in effective communication to better manage conflicts, especially those in classrooms. Finally, the curriculum is intended to assist pre-service teachers with skills that will be developed through the use of conflict management strategies.
Documenting bullying at your school: tips for school administrators Pdf document which introduces the idea of assessing and tracking bullying behavior at school for administrators.
Podcast audio resources for conflict studies Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which introduces the concept of podcasting and its use in conflict resolution education, it also provides basic start up information and sites of interest.
Nonverbal communication for educators Online learning module consisting of 14-sections "designed to introduce you to key ideas related to nonverbal communication, with a special emphasis on aspects of nonverbal communication that relate to teaching and learning in the classroom. By the completion of this learning module you should be able to: Understand the importance of nonverbal communication; State a definition of nonverbal communication and identify different types; Describe the purpose nonverbal communication serves in the communication process; Identify core nonverbal communication concepts that relate to classroom management; Understand Dyssemia (a condition related to the inability to read facial expressions) and its causes; Understand the use of DANVA as a tool for recognizing Dyssemia; Access simple activities and reference materials for creating your own teaching activities related to Nonverbal Communication."
Peer mediation partnerships: Linking university with community 22-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which highlighted "best practices pertaining to peer mediation partnership initiatives between undergraduates and high school peer mediation programs ... issues addressed include[d] team-building and motivation, skills-sharing and training, program assessment, and leadership and guidance."
PROS: Peaceful resolutions for Oklahoma [elementary] students: Student edition 46-page PDF (student edition) manual which introduces elementary school students to peer mediation and conflict and teaches communication and problem solving skills.
Truancy prevention through mediation program 9-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education, which "provide[s] an understanding of the structure, philosophy, and value of early intervention truancy mediation as it is practiced in Ohio, the role of the schools, juvenile court, social service agencies, charities, and other entities will be discussed along with information on how to start a program in a community, potential funding sources, the role and training of the mediators, and other relevant material.
Short course offerings on peace education: 2007-2008 academic year in Costa Rica Two page pdf document with course offerings and descriptions for the 2007-2008 school year at the University for Peace in Costa Rica.
ASJA mediation component gaining strength Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the Association for Student Judicial Affairs (ASJA) and events and programs at their Twelfth Annual International Conference.
Composite campus ombuds profile, A Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents a composite portait of a campus ombuds from, "information received from the Ombuds Profile Project survey, in the spring of 2002 questionnaires were sent out with a call for case studies to 103 campus ombuds in the United States, Canada, and Australia (65 women, 32 men, 6 to "ombuds offices" without ombuds listed), this profile blends eleven responses to the questionnaire (6 women, 5 men) that were received in time for the 2002 profile."
Conflict Resolution Day school toolkit 14-page pdf toolkit to aid in the planning of programs to celebrate Conflict Resolution Day on the third Thursday in October. It includes strategy tips, an activities list, publicizing advice and sample proclamations.
Conflict resolution education: the challenge of institutionalization Powerpoint presentation discussing conflict resolution education in schools.
1st Report to the Nation on Youth Courts and Teen Courts This national report (43-pages in MS Word format) documents significant highlights and events over a fifteen (15) year period of unprecedented and historic growth of this groundbreaking American juvenile justice prevention and intervention program that utilizes volunteer youth to help sentence their peers. The report begins in 1993, when fewer than seventy-five (75) local youth and teen courts existed in just about a dozen states. The report concludes fifteen (15) years later in 2008, when more than a record 1,000 local communities in 48 states and the District of Columbia now operate these local juvenile justice programs. Historic numbers of youth and adults are now involved, as more than 111,868 juvenile cases were referred to local youth and teen courts and more than 133,832 volunteers to include both youth and adults who volunteered to help with the disposition and sentencing of these juvenile cases.
Bullying prevention On-line learning module which teaches the user to "State definitions and types of bullying, list the short and long-term effects of bullying, describe places where bullying happens, state examples of effective and appropriate bullying interventions, describe the roles of parents, siblings and others in preventing bullying, recognize the requirements of a school bullying prevention program and locate resources for bully prevention."
Civil Discourse in the Classrooom This 23-page pdf curriculum "will introduce educators to basic tools for teaching civil discourse. It is not subject-specific; on the contrary, the tools of argumentation and discussion lend themselves to any subject in any classroom. Although it is primarily designed for young adolescents, the curriculum can be adapted for students of any age."
Bullying prevention and intervention: TeamMates Mentoring Program Lincoln Public Schools 9-page PDF case study which, "looks at one program in Nebraska, Lincoln Public Schools (LPS) TeamMates, that has decided to address bullying at several schools through mentoring, using volunteers from the community to reach out to bullies and victims alike."
Inter-agency P.E.P.: Skills for constructive living: Teacher activity book 361-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... the teacher's main resource it has a lesson-by-lesson curriculum for formal schooling structured according to the children's cognitive and emotional development."
Evaluation report on progress made through the OSCE's efforts to unify the Gymnasium Mostar: Summer 51-page PDF evaluation "of the unification of the Gymnasium Mostar in Mostar, Bosnia and Herzegovina (BiH), as commissioned by the Organization of Security and Cooperation in Europe (OSCE) Mission to BiH ... the Gymnasium Mostar was an historic and premier secondary school prior to the war of 1992-1995. It was completely destroyed during the war and had become the centre of an effort to revitalize the historic Mostar downtown. An initiative to restore the multinational and high-quality nature of the school was viewed as an opportunity to use this divided school in this divided city as a model or beacon for potential reform efforts throughout the country."