Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Peer Mediation Creating Life Long Conflict Practitioners
- Presented by: Mary Alice Smallbone and J. Frank Rizzo
- View Presentation and Abstract: Click Here
Report on CRETE Partners in Texas
- Presented by: Margaret Leeds
- View Presentation and Abstract: Click Here
Supporting Community “Thirdsiders” via the East Side Conflict Resolution Outreach Project
- Presented by: Bill Warters and Daniela Shuke, Wayne State University MADR Program
- View Presentation and Abstract: Click Here
USA: Policy Updates on Conflict Resolution Education and Social and Emotional Learning
- Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College, USA
- View Presentation and Abstract: Click Here
Changing the World – Youth Mediators Across the Globe
- Presented by: Tricia Jones
- View Presentation and Abstract: Click Here
National Program of Values Education – Republic of Costa Rica (Overview)
- Presented by: Republic of Costa Rica
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Cyberconflict: The role of email communication | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), discusses email communication and its relationship to conflict. | |
| Alternative dispute resolution at public colleges: Overcoming two built-in legal hurdles | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which investigates the fact that, "Public colleges face two special challenges in resolving disputes that involve students, employees and outsiders, the first is the problem of due process and the second is the problem of free speech, these are problems that public colleges face simply because they are part of the government." | |
| From a predominantly white campus to a culturally diverse campus: Implications for mediation | Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education discusses the notion that when campuses change from homogeneous populations of students to diverse ones that "staff must be trained to deal with and respond to the problems and tensions that are the natural result of the altered campus demographic." The use of the mediation center is seen as an essential tool by which the a campus can smoothly become culturally diverse due to its trained members who take the position that nearly any conflict can be worked out. | |
| Restorative conferences resource kit | 60-page pdf resource kit for presenting restorative conferences which "(involves the gathering of those who have a stake in a particular troublesome situation, to talk together to find ways of making amends) ... the purpose of these conferences is to discuss what the problem might be and to pool ideas about what might be most helpful from here, for all concerned, from this pool of ideas should emerge a plan for restoration of the situation... These Conferences offer a helpful step forward by involving a range of participants who both contribute to and are affected by the situation at hand, they promote a spirit of open and direct conversation and add a human touch to the process of addressing transgressions... this Resource Kit represents the culmination of 18 months of work by a group whose links are with restorative justice, Maori protocols, and counsellor training with narrative therapy at the University of Waikato." Includes bibliography | |
| Conflict resolution, negotiation & team building: Reviewing an impossible course that worked | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents the story of a "course teaching dispute resolution, negotiation and team building (ACS 201: Dispute Resolution and Team Building) [which] was designed to fit into the program's first year curriculum, this essay reviews the nature of the course and in some detail the student response to it." The course was taught at Ryerson University in Toronto, Ontario. | |
| Improving outcomes for Indigenous students - the Workbook and guide for school educators (3rd ed.) | This 55-page pdf workbook is a practical set of support materials for taking action and working systematically in schools. Developed in Australia, it provides a set of tools and ideas to help achieve improved outcomes for Indigenous students, and can be used in conjunction with the materials on the What Works http://www.whatworks.edu.au/ website and other companion What Works publications. This is the third edition, published in 2010. It was substantially revised and updated and provides a complete support for taking systematic action. | |
| Exploring emotional literacy through visual the arts: With embedded literacy and numeracy skills | 21-page PDF document created to "enable staff who are not Arts practitioners to carry out this [art based] work. They are designed as individual projects but can equally be extended into small group activities ... The aim is to encourage the young person to express visually emotions that are difficult to articulate verbally." Projects include: Making masks (expressing feelings using facial expressions); Abstract art (expressing feelings using colors and shapes); Designing a chair (expressing how I feel about myself); Creating a book (expressing how I feel, exploring what I know about an issue in my life); and Drawing a neighborhood map (exploring safe and unsafe areas where I live). | |
| What's in a name?: Capturing the essence of campus mediation | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4, (Nov/Dec 2000), which discusses the work of the Campus Mediation Center (CMC) at Syracuse University. | |
| Nonverbal communication for educators | Online learning module consisting of 14-sections "designed to introduce you to key ideas related to nonverbal communication, with a special emphasis on aspects of nonverbal communication that relate to teaching and learning in the classroom. By the completion of this learning module you should be able to: Understand the importance of nonverbal communication; State a definition of nonverbal communication and identify different types; Describe the purpose nonverbal communication serves in the communication process; Identify core nonverbal communication concepts that relate to classroom management; Understand Dyssemia (a condition related to the inability to read facial expressions) and its causes; Understand the use of DANVA as a tool for recognizing Dyssemia; Access simple activities and reference materials for creating your own teaching activities related to Nonverbal Communication." | |
| Good Practice Guidelines for Peer Mediation Initiatives | A one-page summary of guidelines for best practice for peer mediation program initiatives. Based on a larger evaluation of Peer Mediation Programs in New South Wales Government Schools published in 2003 | |
| Culture of honesty earns a degree of respect, A: Facilitating academic honesty at the University of | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 3, (May 2002), discusses the University of Georgia's mediation policies and procedures for resolving academic dishonesty disputes. | |
| Gender based violence: Challenging norms, building capacities, promising practices, creating peace | 16-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education which "provide[s] a new context for prevention of intimate partner, domestic and sexual violence, participants will build their capacity to engage in social change work, learn current promising and best practices for intimate partner and sexual violence prevention." | |
| PROS: Peaceful resolutions for Oklahoma [high school] students: Student edition | 46-page PDF high school student manual designed to teach peer-mediation techniques as well as communication skills, leadership and problem solving. | |
| Restorative justice in the classroom: Lesson 3 the justice circle | 13-page pdf lesson which "through role-play, students examine the Justice Circle as a way of developing a system of support for both the victim and offender. They learn roles of the participants in a Justice Circle and develop respect for the perspectives and feelings of everyone involved. This includes an overview of who should be involved and what participants might be experiencing/feeling-- setting the ground rules for using this strategy to resolve conflict." | |
| Hip-hop lyrics: Lesson and activity excerpted from the Tanenbaum curriculum COEXIST | 6-page PDF lesson plan to help students (grade 6-12), "learn about Hip-Hop as a form of communication and activism. Students will also learn how to critically read lyrics and how to identify bias or influence in an author’s writing," | |
| Partnership paradigm, A: A case study in research assistant and faculty interaction | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "offer[s] a case study of our intentional effort to change the typical power relationship between most RAs [research assistants] and faculty members, we believe this approach, which we call the partnership paradigm, provides an opportunity for effective and mutually enriching experiences for both faculty and students serving as research assistants." | |
| Leadership development: Conflict management for college student leaders | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which "examines the effectiveness of conflict management skills intervention training on the conflict management style of college student organizational presidents, key leaders within the larger campus community." Includes bibliography. | |
| VOV activities: Understanding the value of dialog, grades 7-12 | 13-page PDF document with a number of activities to aid secondary students in improving communication skills. | |
| Peace education in UNICEF: Working paper | 52-page PDF paper "produced to describe Peace Education programmes in UNICEF. Peace education programmes have been developed in a number of UNICEF country offices and National Committees for UNICEF over the past decade. Ideas are continually evolving about how to use the full range of children's educational experiences to promote commitment to principles of peace and social justice. The purpose of this working paper is to stimulate further discussion and networking among UNICEF colleagues, to move towards a clearer articulation of good practice in Peace Education, and to pave the way for further exploration of how best to evaluate the impact and effectiveness of this area of UNICEF activity." | |
| Making things right: Restorative justice comes to campuses | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 1, (Jan/Feb 2000), discussing the use of restorative justice principles for "creative options to traditional justice systems, options which are flexible enough to allow positive productive responses to a variety of offenses or violations and which also meet the unique needs of the University community." |