Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Training Veteran Educators to Be Peace Educators

  • Presented by: Christa M. Tinari
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Words Work

  • Presented by: Tricia Jones and Tim Hedeen
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Connected and Respected: Lessons from Resolving Conflict Creatively

  • Presented by: Larry Dieringer
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Accessing Free Web-based Conflict Resolution Education Resources

  • Presented by: Bill Warters
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CRETE Web Resources

  • Presented by: Bill Warters
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Virginia Tech Shooting: Lessons for Dismantling Norms About Violence

  • Presented by: Huey-li Li and Michiko Pence
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View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Recommended Guidelines for Effective Conflict Resolution Education Programs These Recommended Guidelines for Effective Conflict Resolution Education Programs, released in 2002, are the product of work begun by a committee of the Conflict Resolution Education Network (CREnet) and completed by the Association for Conflict Resolution (ACR). The Guidelines outline how elementary and secondary school teachers, administrators, conflict resolution education practitioners, and policy makers can measure progress toward effective conflict resolution education programs. By addressing core goals, components, content and qualities of effective school-based conflict resolution education programs, these Guidelines are intended to also help leaders to make decisions about the resources and strategies needed to support such educational programs in their schools.
Digital Pathways for Peace As peacebuilders place increasing importance on the use of digital technologies to sustain peacebuilding work in this midst of the Covid‑19 pandemic, Peace Direct convened a three‐day online consultation with over 75 practitioners and academics across the globe to share insights and knowledge on how to capitalise on the opportunities for peace that digital technologies provide. The 56-page report is the latest in Peace Direct's series of ‘Local Voices for Peace’ reports. ‘Digital Pathways for Peace: Insights and lessons from a global online consultation’ shares perspectives from local peacebuilders on the benefits and challenges of using technology to build peace, and offers recommendations for policymakers, donors and civil society to harness the capabilities digital technologies offer.
Mediation: An effective way to restore collegiality & shared governance in dysfunctional university Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the use of mediation to settle disputes among university personnel and reestablish collegiality.
PROS: Peaceful resolution for Oklahoma [high school] students 106-page PDF manual designed to help teachers and trainers teach high school students the art of peer mediation. Includes definitions, exercises to improve communication skills, leadership and problem solving.
VOV activities: Learning nonviolent conflict resolution skills, grades 7-12 13-page PDF document which presents activities for 7-12 graders to improve conflict resolution skills.
Racial and ethnic conflict on campus Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the, "role of the ombudsman in relation to racial incidents and the development and implementation of racial harassment policies ... in developing our training, we will be incorporating racial and cultural differences into the mediation process, including training about communication styles, conflict styles, different expectations for mediation and neutrality and different approaches to emotions and aggressiveness."
Schools conflict resolution and mediation competition: Manual 27-page pdf manual for SCRAM a, "Year 9 & 10 interactive role play program which encourages the development of mediation skills in secondary school students. The mediation is based on fictitious community based scenario. A team of 6-8 students is given background information on an issue which is causing conflict among 4 participants. The team uses this information to practice their mediation skills." Objectives for the students include: Learning to manage conflict in a productive way, to encourage the development of self esteem through self awareness, to encourage the development of self esteem through self responsibility, to encourage the parties to identify the issues that are in dispute, considering options, working towards an agreement that will meet the needs of all parties and encouraging the development of self esteem. For practice training scenarios go to: http://www.scram.business.ecu.edu.au/scenario.htm To find out more information about SCRAM see their website at: http://www.scram.business.ecu.edu.au/
Peace education in UNICEF: Working paper 52-page PDF paper "produced to describe Peace Education programmes in UNICEF. Peace education programmes have been developed in a number of UNICEF country offices and National Committees for UNICEF over the past decade. Ideas are continually evolving about how to use the full range of children's educational experiences to promote commitment to principles of peace and social justice. The purpose of this working paper is to stimulate further discussion and networking among UNICEF colleagues, to move towards a clearer articulation of good practice in Peace Education, and to pave the way for further exploration of how best to evaluate the impact and effectiveness of this area of UNICEF activity."
Building for the future: Connecting up with high school mediation program alumni Pdf article from Conflict Management in Higher Education Report, (Volume 1, Number 1, Jan/Feb 2000), which puts a call out to people and organizations interested in helping to build a national networking system for high school mediation program alumni as they continue their eduacation often at colleges and universities with no mediation programs.
Lessons and activities for Florida's fourth annual mediation celebration 41-page pdf manual which can be used "as a general guide to activities that can be easily incorporated in your classroom to make everyone aware of measures that help ensure peaceful schools ... mediation skills and other methods of conflict resolution are life-long skills that help promote positive interactions among all people ... the intention of this booklet is to help peak your interest and awareness in the area of mediation, and let you see how easily and subtly these concepts can be integrated into the existing curriculum." Includes bibliography.
Promoting better resolution of conflict with "learn for free!" Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a project at Dalhousie University College of Continuing Education in Halifax, Nova Scotia called "Learn for Free! ... a day of one-hour sessions -- each of which provides a glimpse into the content of our workshops, the expertise of our instructors, and the skills we seek to develop, the objectives of Learn for Free! are to expand our reach with an alternative approach to handling conflict, to boost our profile within the community, to provide a service to the community in which we live, and to attract new workshop registrants."
Tips for developing peace education curriculum: Some lessons from Vietnam 4-page tips document, the abstract states, "Teachers and schools around Australia are being asked to take responsibility for ensuring safe schools and promoting citizenship among students. This is part of an international movement to use school-based education to promote a global culture of peace. The International Conflict Resolution Centre at the University of Melbourne recently co-developed a national peace education curriculum for primary schools in Vietnam with Vietnamese educators. This experience highlighted three important peace education tools that can also be used within an Australian context: The UNESCO "peace keys," physical games and reflective material."
Conflict resolution skills ladder 1-page PDF document which outlines a progression of skills and the behaviors associated with them in conflict resolution.
Collegiate mediation programs: A critical review Pdf article reprinted from April/May 1994 issue (Vol. 50 pp. 36-37) of The Fourth R, the Newsletter of the National Association for Mediation in Education discussing mediation programs at colleges and universities. Although these types of programs, like community medation, can be helpful in solving problems the author worries that mediation centers can become a controlling arm of university administration rather than a "meaningful way for the issues to be confronted by the community," remedies for overcoming this challenge are suggested.
Inter-agency P.E.P.:Skills for constructive living: Manual for training of facilitators I 59-page pdf manual which is one of the components of the “Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... the manual looks at the skills required to develop effective facilitation of adult learners, these skills are useful not just for a Peace Education programme but also for all aspects of the professional life of the people with whom you are working."
Northeast Ohio Juvenile Corrections Officer (JCO) pilot curriculum Web-based pilot-project under the coordination of the Global Issues Resource Center at Cuyahoga Community College. "This 120 hour pilot curriculum attempts to address training deficiencies which often lead to high levels of [Juvenile Corrections Officer] staff turnover and increased operational costs ... The challenges associated with the supervision, rehabilitation, and treatment of these [incarcerated] youth has compounded over the last two decades; placing juvenile corrections officers on the front lines. Juvenile detention facilities primarily house youth who have committed a violent or sexually oriented crime, suffer from persistent mental illness, are repeat offenders and have a history of substance abuse (Office of Juvenile Justice and Delinquency Prevention, 2004). This youth population has increased the challenges faced by juvenile detention personnel, thereby creating a demand for more professional, higher skilled detention employees ... For the first time in Ohio, the Northeast Ohio Juvenile Detention Professional Development Project established a comprehensive curriculum for entry level staff that went beyond the current minimum standards to address growing risk factors ... The Project’s Advisory Committee and partners believe that by investing in Ohio’s juvenile corrections officers, agencies can reduce staff turnover, increase employee morale, and improve relationships between staff members as well as between staff and incarcerated youth. It is the Committee’s hope that the pilot curriculum will facilitate the implementation of a formal certification process for staff and agencies utilizing the comprehensive training tool. The existence of a formal certification process will help provide the foundation for recognizing juvenile corrections as more than a job, but rather a profession characterized by motivated and dedicated staff."
How to run a student mediation conference 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community."
Evaluation report: Life skills project implementation in the Armenian education system 45-page PDF report which "represents an evaluation of implementation of the Life Skills Project being conducted in the Armenian education system as [a] component of an overall effort in education reform ... the project was piloted in the first and fifth grades in 16 schools in 1999-2000. In 2000-2001 the project was expanded to 100 schools and to the second and sixth grades. UNICEF provided funding and some logistical support and the MOES provided administrative and logistical project support and workspace for the curriculum development team."
Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program.
Restorative Justice: A Working Guide for Our Schools The purpose of this publication, available as a 43-page pdf, is to provide support and guidance for teachers, health workers, community leaders, and school personnel who seek to implement Restorative Justice in their schools. The guide introduces Restorative Justice concepts, articulates what is new about the approach, explores benefits, outcomes and impacts and provides guidance on initiating Restorative Justice at the school or district level. Also included are listings of resources for additional information and support.