Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Supporting Community “Thirdsiders” via the East Side Conflict Resolution Outreach Project
- Presented by: Bill Warters and Daniela Shuke, Wayne State University MADR Program
- View Presentation and Abstract: Click Here
National Program of Values Education – Republic of Costa Rica (Overview)
- Presented by: Republic of Costa Rica
- View Presentation and Abstract: Click Here
The Illinois Story
- Presented by: Mary Utne O'Brien-CASEL, Chicago, USA
- View Presentation and Abstract: Click Here
Designing, Marketing and Implementing a School-Based Restorative Justice Program: Lessons Learned
- Presented by: David T. Deal and Joan Packer
- View Presentation and Abstract: Click Here
CRE and CRETE Project History
- Presented by: Jennifer Batton
- View Presentation and Abstract: Click Here
Developing Courses in Peace and Conflict Studies
- Presented by: Vincent D’Agostino and Patricia Golesic, Sault College
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Bullying prevention | On-line learning module which teaches the user to "State definitions and types of bullying, list the short and long-term effects of bullying, describe places where bullying happens, state examples of effective and appropriate bullying interventions, describe the roles of parents, siblings and others in preventing bullying, recognize the requirements of a school bullying prevention program and locate resources for bully prevention." | |
| World of possibilities: CRE and peace education around the globe, A | 34-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "presents summaries of several important activities related to global expansion of conflict resolution education and peace education." | |
| Bullying prevention and intervention: TeamMates Mentoring Program Lincoln Public Schools | 9-page PDF case study which, "looks at one program in Nebraska, Lincoln Public Schools (LPS) TeamMates, that has decided to address bullying at several schools through mentoring, using volunteers from the community to reach out to bullies and victims alike." | |
| Physical and verbal bullying | Web-based interative scenario which explores bullying. | |
| Best practices of non-violent conflict resolution in and out-of-school some examples | 78-page pdf document which "aims to inform teachers, trainers, educators, parents, youth and students who, one way or another, are confronted with violence in the school or in non-formal community education, and are looking for practical solutions. The intention of UNESCO in this project is not only to inform them what is best internationally in terms of education for peace and non-violence, but above all to supply concrete pedagogical tools to prevent and transform the violence with which they are confronted on a daily basis at work." | |
| Nonverbal communication for educators | Online learning module consisting of 14-sections "designed to introduce you to key ideas related to nonverbal communication, with a special emphasis on aspects of nonverbal communication that relate to teaching and learning in the classroom. By the completion of this learning module you should be able to: Understand the importance of nonverbal communication; State a definition of nonverbal communication and identify different types; Describe the purpose nonverbal communication serves in the communication process; Identify core nonverbal communication concepts that relate to classroom management; Understand Dyssemia (a condition related to the inability to read facial expressions) and its causes; Understand the use of DANVA as a tool for recognizing Dyssemia; Access simple activities and reference materials for creating your own teaching activities related to Nonverbal Communication." | |
| Introducing cooperation and conflict resolution into schools: A systems approach | 29-page PDF chapter in the 2001 publication: Peace, conflict and violence: Peace psychology for the 21st Century by D.J. Christie, R.V. Wagner and D.A. Winter. The chapter argues the fundamental importance of a systemic approace to peace and conflict resolution education. The authors discuss five levels of "school systems through which one can introduce cooperation and conflict resolution concepts, skills, and processes: Level 1, the student disciplinary system; Level 2, the curriculum; Level 3, pedagogy; and Level 4, the school culture and Level 5, the community—will enhance the view of the school system as an “open system†embedded in a larger communal system which can aid in the sustainability of school system change." | |
| Youth & conflict: Global challenges, local strategies, 2008 | 21-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education which "introduce[d] some of the themes and research associated with current thinking in values education | |
| Northeast Ohio Juvenile Corrections Officer (JCO) pilot curriculum | Web-based pilot-project under the coordination of the Global Issues Resource Center at Cuyahoga Community College. "This 120 hour pilot curriculum attempts to address training deficiencies which often lead to high levels of [Juvenile Corrections Officer] staff turnover and increased operational costs ... The challenges associated with the supervision, rehabilitation, and treatment of these [incarcerated] youth has compounded over the last two decades; placing juvenile corrections officers on the front lines. Juvenile detention facilities primarily house youth who have committed a violent or sexually oriented crime, suffer from persistent mental illness, are repeat offenders and have a history of substance abuse (Office of Juvenile Justice and Delinquency Prevention, 2004). This youth population has increased the challenges faced by juvenile detention personnel, thereby creating a demand for more professional, higher skilled detention employees ... For the first time in Ohio, the Northeast Ohio Juvenile Detention Professional Development Project established a comprehensive curriculum for entry level staff that went beyond the current minimum standards to address growing risk factors ... The Project’s Advisory Committee and partners believe that by investing in Ohio’s juvenile corrections officers, agencies can reduce staff turnover, increase employee morale, and improve relationships between staff members as well as between staff and incarcerated youth. It is the Committee’s hope that the pilot curriculum will facilitate the implementation of a formal certification process for staff and agencies utilizing the comprehensive training tool. The existence of a formal certification process will help provide the foundation for recognizing juvenile corrections as more than a job, but rather a profession characterized by motivated and dedicated staff." |
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| Restorative Practices: Fostering Healthy Relationships and Promoting Positive Discipline in Schools | As educators partner with districts to move away from zero tolerance discipline policies and ramp up e orts to strengthen safe and supportive schools, address con ict, improve school climate, and build a positive school culture that students are connected to, many campuses are looking to implement alternative, restorative approaches. This toolkit was developed to illustrate how restorative strategies can be seamlessly integrated into the classroom, curriculum, and culture of schools. It de nes what restorative practices are, explains why they are a transformational tool for fostering healthy relationships in schools and shows how they can be useful processes for students, educators, and learning communities. This toolkit is intended for all educators who support the growth and health of students in schools. It is an introduction for those new to the concepts and will help support and enhance the work of teachers already implementing these practices in their classrooms. e toolkit includes digestible models, frameworks, and action steps for school-wide implementation, accompanied by guiding questions to support re ection for practitioners looking to make restorative methods part of the fabric of daily life in schools. It also recognizes the signi cant role all education professionals play in maintaining a school community that models respectful, trusting, and caring relationships. | |
| Managing and resolving conflicts effectively in schools and classrooms | A multipart learning module developed by the National Training and Technical Assistance Center for Drug Prevention and School Safety Coordinators which contains a five-day curriculum which providing educators and administrators with the skills and techniques to manage and eventually reduce conflict in schools. Day 1 addresses conflict and conflict management in education, day 2 presents curriculum infusion and peer mediation, day 3 introduces the peaceable school and classroom, day 4 presents best practices in conflict resolution education and day 5 helps educators develop a conflict management plan. Includes annotated bibliography and list of CRE organizations and programs. | |
| Evolution of the Role of Ombudsperson on University and College Campuses, The | Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the history and role of ombuds people in colleges and universities. | |
| Researching campus conflict management culture(s): A role for ombuds? | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), whose "purpose in this article is to briefly explore a somewhat expanded role set for the ombuds, one that includes the ombuds as researcher ... I suggest here that the ombuds is in a unique position to serve as a guide or "primary informant" ... to researchers interested in campus organizational culture and subculture, especially as it relates to conflict-related behaviors and beliefs." Includes bibliography. | |
| Preparing for special education mediation and resolution sessions: A guide for families & advocates | 28-page PDF document created, "to contribute to better outcomes for children with special needs. Through a collection of articles, this guide seeks to provide families and advocates with an array of information that will equip them to make the most of the new and expanded dispute resolution options offered by the Individuals with Disabilities Education Act (IDEA). As the nation’s special education law has evolved, Congress has consistently sought to provide new ways to encourage informal and speedy resolution of problems ... This guide provides a comprehensive article on preparing for special education mediation and resolution sessions, including tips for both families and advocates. A flowchart of mediation and resolution session supports the understanding of how these two processes work and intersect. For additional insight, it provides both an interview with a seasoned special education mediator and a summary of a study that sought to identify the factors that contribute to parent-school conflict. Finally, it offers communication tips for building strong partnerships and additional resources for locating further information." | |
| Coaching youth initiatives: Guide for supporting youth participation | 150-page PDF guide which, "explores the concepts of coaching, youth initiatives and youth participation, including practical tools and methods, advice and information, opportunities and support for those encouraging young people’s participation in youth initiatives ... As a handbook which aims to offer practical support for people active in coaching youth projects, the biggest part of this publication deals with ‘coaching’ itself and the adaptation of different coaching techniques to the field of youth work." | |
| Profile of the CMHE REPORT's "Early Adopters" | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting a survey of users and subscribers of the Conflict Management in Higher Education Report electronic newslettter. | |
| Regional Meetings benefit campus conflict resolution efforts | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), presenting highlights of meetings for conflict resolution professionals across the United States. | |
| Clique bullying scenario | Web-based interactive scenario which presents children reacting to a clique bullying situation and "taking a stand against the crowd." | |
| Practicing peace: A peace education module for standards 4 through 6 in Solomon Islands | 87-page word document which presents peace education for the Solomon Islands context. "The primary method used in peace education is generally referred to as a "facilitated" or "interactive" model of teaching. In this method, the teacher becomes a facilitator of learning and a co-learner with the students. Students and teachers use experiential strategies to practice skills for peace. There is a shift in the value placed on being a teacher. Using the facilitated processes of conflict resolution and peace education, teachers and students learn together and teach each other." Covered areas include: Interpersonal skills; Understanding and accepting differences; Children's rights; Building community and Mediation. | |
| To be or not to be: Conflict resolution as a discipline | Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education discussing conflict resolution as an academic discipline. |