Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

25 Years: Looking Back and Looking Ahead

  • Presented by: Larry Dieringer
  • View Presentation and Abstract: Click Here

The Role of Students and Student Organizations in Campus Violence

  • Presented by: Jill Casten, Virginia Tech
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Expert Chat Session with Richard Cohen

  • Presented by: Richard Cohen
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Supporting Community “Thirdsiders” via the East Side Conflict Resolution Outreach Project

  • Presented by: Bill Warters and Daniela Shuke, Wayne State University MADR Program
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Conflict Resolution Education in Teacher Education: Expanding CRE Programs & Resources

  • Presented by: Tricia Jones with panelists Claire Salkowski, Adrienne Mercer, and William Warters
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Cyberbullying & Relational Aggression: Who is it & What Can be Done?

  • Presented by: Kimberly Mason, Laura Hammel, Amanda K. Brace, Rachel A. Vitale
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Racial and ethnic conflict on campus Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the, "role of the ombudsman in relation to racial incidents and the development and implementation of racial harassment policies ... in developing our training, we will be incorporating racial and cultural differences into the mediation process, including training about communication styles, conflict styles, different expectations for mediation and neutrality and different approaches to emotions and aggressiveness."
10 challenges facing campus mediation programs Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which discusses the role and challenges among college mediation programs based on interviews with university campus mediation programs, and then "extrapolating examples to look at the larger issues facing these programs."
Conflict resolution skills ladder 1-page PDF document which outlines a progression of skills and the behaviors associated with them in conflict resolution.
Emergence of campus mediation systems, The: History in the making Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "explore[s] historical changes in the campus context as it relates to mediation and conflict resolution, and make[s] note of apparent trends in the writing and research on campus conflicts and conflict resolution." Includes bibliography
Conflict resolution education in teacher education: Expanding CRE programs and resources 22-page Powerpoint panel discussion presented at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "provided an overview of the CRETE (Conflict Resolution Education in Teacher Education) project ... [a] program to provide pre-service teachers and school-based teaching mentors with critical skills and knowledge of conflict resolution education and class room management necessary for cultivating constructive learning environments for children, enhancing student learning and bolstering teacher retention."
Human rights education in the school systems of Europe, Central Asia and North America: A compendium 239-page PDF, "compendium of good practice [it] is a compilation of 101 examples of good practice in human rights education in primary schools,ssecondary schools and teacher training institutions ... the term "human rights education" is often used in this resource in a broader sense, to also include education for democratic citizenship and education for mutual respect and understanding, which are all based on internationally agreed human rights standards. These three areas are seen as interconnected and essential within educational systems in order to prepare youth to be active, responsible and caring participants in their communities, as well as at the national and global levels ... this book aims to support quality teaching in these areas and to inspire educational policymakers (those working in education ministries and local school boards) and administrators, teachers, teacher trainers, non-formal educators and all other interested actors, as well as to facilitate networking and the exchange of experience among education professionals." A companion website with additional examples and documents is available at http://bit.ly/2uUsv65
Community mediation centers and campus mediation Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), which "presents some of the similarities between campus mediation work and that of community mediation centers and provides readers of the Report with more information on some of the potential benefits of membership in the National Association for Community Mediation (NAFCM)."
PROS: Peaceful resolutions for Oklahoma [high school] students: Student edition 46-page PDF high school student manual designed to teach peer-mediation techniques as well as communication skills, leadership and problem solving.
Teach kids a lesson ... or help them to learn? 11-page PDF paper which promotes the idea of restorative justice practices in education as opposed to punitive ones. "Restorative justice philosophy views misbehavior in terms of how it has impacted upon relationships in the school community. Once the harm is acknowledged in a concrete way the process moves beyond harm to ask how can this harm be repaired? If schools are places of learning, where young people are encouraged to be independent and creative thinkers, are able to share their ideas and opinions, learn to accept the view of others, to be responsible and accountable for their learning, it stands to reason that the "punitive school" is being counter productive in achieving these desired outcomes."
Improving outcomes for Indigenous students - the Workbook and guide for school educators (3rd ed.) This 55-page pdf workbook is a practical set of support materials for taking action and working systematically in schools. Developed in Australia, it provides a set of tools and ideas to help achieve improved outcomes for Indigenous students, and can be used in conjunction with the materials on the What Works http://www.whatworks.edu.au/ website and other companion What Works publications. This is the third edition, published in 2010. It was substantially revised and updated and provides a complete support for taking systematic action.
Negative interactions with faculty: Graduate student experiences Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being.
Making the case for campus mediation Pdf article originally published in The Fourth R, Vol. 55, (Feb/March 1995) presenting arguments to assist organizers of college and university mediation programs who often must make a case for their programs to reluctant administrators.
Promoting mediation center quality awareness using guided self-assessment Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces "NAFCM's [National Association for Community Mediation] manual ... [which focuses] ... not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what "quality" means in their communities, by encouraging community mediation centers to examine their goals and values in light of their communities' needs and values and to develop their own approaches to serving these needs effectively, NAFCM's self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards."
Researching campus conflict management culture(s): A role for ombuds? Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), whose "purpose in this article is to briefly explore a somewhat expanded role set for the ombuds, one that includes the ombuds as researcher ... I suggest here that the ombuds is in a unique position to serve as a guide or "primary informant" ... to researchers interested in campus organizational culture and subculture, especially as it relates to conflict-related behaviors and beliefs." Includes bibliography.
Lessons and activities for Florida's fourth annual mediation celebration 41-page pdf manual which can be used "as a general guide to activities that can be easily incorporated in your classroom to make everyone aware of measures that help ensure peaceful schools ... mediation skills and other methods of conflict resolution are life-long skills that help promote positive interactions among all people ... the intention of this booklet is to help peak your interest and awareness in the area of mediation, and let you see how easily and subtly these concepts can be integrated into the existing curriculum." Includes bibliography.
Community-Based Institutes on Peace Education (CIPE) organizer's manual: A peace education planning 78-page pdf manual "designed to assist formal, non-formal and grass-roots educators and educational planners by providing ideas and tools for the development of community-based peace education learning projects that might contribute to the reduction of violence at all levels of the global social order. More specifically, it has been developed to aid in the planning of "Community-Based Institutes on Peace Education (CIPE)," a special community-centered initiative of the International Institute on Peace Education (IIPE) ... As you explore the contents you will see that this manual is arranged like a workbook. It is organized around inquiries into practical considerations for designing peace education initiatives in multiple and varying contexts. These inquiries are designed to engage you - the educator/planner - in reflections upon your own unique situation and possibilities for affecting change through education."
Developing and Assessing School Culture: A New Level of Accountability for Schools This 8-page CEP position paper argues that education in our nation is at a defining moment, one with the potential to reshape our national conversation about school improvement. Successful schools--ones that foster both academic excellence and ethics--have positive school cultures (or "climates"). CEP defines a positive school culture broadly to include all aspects of school life, including a safe and caring environment, a powerful pedagogy and curriculum, student motivation and engagement, professional faculty culture and relational trust, parent partnerships, and community collaboration. The paper presents case studies and educational research showing the impact of school culture on students' academic achievement and social behavior. Because a positive school culture is central to student success, the authors argue we must address how to help all schools develop effective cultures. Since what gets measured matters, schools must also be held accountable for having positive school cultures and must have tools for assessing their culture. If we are to prepare students to be lifelong learners and 21st century ethical citizens, we must develop a new "school report card" that includes not only test scores but also concrete indicators of the quality of school culture.
To be or not to be: Conflict resolution as a discipline Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education discussing conflict resolution as an academic discipline.
Inter-agency P.E.P.: Skills for constructive living: Community course booklet 35-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... a handout booklet, which outlines the major concept areas covered in the community course."
Creating and promoting positive school climate in Ohio’s schools: Anti-harassment, anti-intimidation 33-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education, presenting "A review of an anti-harassment, anti-intimidation or anti-bullying model policy for education from the state of Ohio in the United States."