Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Collaboration Across Fields: Implementation and Sustainability of SEL, CRE, PE, and CE
- Presented by: Janet Patti - Hunter College - City University of New York, New York, USA
- View Presentation and Abstract: Click Here
Conflict Management Skills as Leadership Competencies: A Higher Ed Success Model
- Presented by: Harry Webne-Behrman
- View Presentation and Abstract: Click Here
National Program of Values Education – Republic of Costa Rica (Overview)
- Presented by: Republic of Costa Rica
- View Presentation and Abstract: Click Here
Effective Ways to Motivate Change in Youth Using Restorative Justice Practices
- Presented by: Keysha Myers, Summit County Juvenile Court; Myron Lewis, Summit County Public Health
- View Presentation and Abstract: Click Here
Report on CRETE Partners in Texas
- Presented by: Margaret Leeds
- View Presentation and Abstract: Click Here
Values Education, Quality Teaching and Safe Schools (Australia)
- Presented by: Gary Shaw
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Conflict transformation: A standards-based conflict resolution unit for middle school students | Web-based "twelve-unit, thirty-six-hour course designed to teach middle school students basic conflict transformation skills for personal, community, national, and international situations. The short stories, current events, class discussions, guided reading activities, and guided writing assignments make this course ideal both for social studies and language arts classes." | |
| Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students. | |
| Conflict Resolution Day school toolkit | 14-page pdf toolkit to aid in the planning of programs to celebrate Conflict Resolution Day on the third Thursday in October. It includes strategy tips, an activities list, publicizing advice and sample proclamations. | |
| Diversity training | Pdf article reprinted from Aug-Sept 1997 issue (Vol. 79 pp. 17-19) of The Fourth R, the Newsletter of the National Association for Mediation in Education, introducing The National Coalition Building Institute (NCBI), an international organization which leads diversity programs on college campuses. | |
| Negative interactions with faculty: Graduate student experiences | Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being. | |
| Model for resolving conflict | 1-page pdf flow chart which diagrams a model for resolving conflict based on a similar model in "Skills for Resolving Conflict," by E. Wertheim, A. Love, C. Peck, and L. Littlefield. | |
| Challenges of sexual harassment mediation on campus | Pdf article reprinted from Aug-Sept 1997 issue (Vol. 79 pp. 19-21) of The Fourth R, the Newsletter of the National Association for Mediation in Education examines the use of mediation in college and university sexual harrassment complaints. | |
| Clique bullying scenario | Web-based interactive scenario which presents children reacting to a clique bullying situation and "taking a stand against the crowd." | |
| SCORE Quick Reference Guide to Peer Mediation for Students | 10-page guide for student peer mediators that reviews the mediation process and provides practice tips. Developed for use by the Student Conflict Resolution Experts (SCORE) program in Massachusetts as "a quick reference guide for students to accompany their training". | |
| What's in a name?: Capturing the essence of campus mediation | Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which describes the comprehensive set of activities offered by Campus Mediation Center at Syracuse University. | |
| Steps to address bullying at your school: tips for school administrators | Pdf document with advice to school administrators on addressing bullying at school. | |
| Composite campus ombuds profile, A | Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents a composite portait of a campus ombuds from, "information received from the Ombuds Profile Project survey, in the spring of 2002 questionnaires were sent out with a call for case studies to 103 campus ombuds in the United States, Canada, and Australia (65 women, 32 men, 6 to "ombuds offices" without ombuds listed), this profile blends eleven responses to the questionnaire (6 women, 5 men) that were received in time for the 2002 profile." | |
| Collegiate mediation programs: A critical review | Pdf article reprinted from April/May 1994 issue (Vol. 50 pp. 36-37) of The Fourth R, the Newsletter of the National Association for Mediation in Education discussing mediation programs at colleges and universities. Although these types of programs, like community medation, can be helpful in solving problems the author worries that mediation centers can become a controlling arm of university administration rather than a "meaningful way for the issues to be confronted by the community," remedies for overcoming this challenge are suggested. | |
| Racial and ethnic conflict on campus | Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the, "role of the ombudsman in relation to racial incidents and the development and implementation of racial harassment policies ... in developing our training, we will be incorporating racial and cultural differences into the mediation process, including training about communication styles, conflict styles, different expectations for mediation and neutrality and different approaches to emotions and aggressiveness." | |
| Social and emotional learning (SEL) and student benefits | 12-page pdf document brief which "shares the latest research on the effects of social and emotional learning SEL) on students and includes strategies for implementing SEL, it explains how SEL works, elaborates on how SEL can be an integrative prevention framework that addresses the Safe Schools/Healthy Students (SS/HS) core elements, and spells out implications of the research for SS/HS grantees." | |
| Social and Emotional Aspects of Learning (SEAL): Improving behaviour, improving learning | This fully articulated curriculum resource from the United Kingdom is available as a 90MB zip file containing the full kit or as individual pdfs. It aims to develop the underpinning qualities and skills that help promote positive behaviour and effective learning. It focuses on five social and emotional aspects of learning: self-awareness, managing feelings, motivation, empathy and social skills. The materials help children develop skills such as understanding another's point of view, working in a group, sticking at things when they get difficult, resolving conflict and managing worries. They build on effective work already in place in the many primary schools who pay systematic attention to the social and emotional aspects of learning through whole-school ethos, initiatives such as circle time or buddy schemes, and the taught personal, social and health education (PSHE) and Citizenship curriculum. The materials are organised into seven themes: New Beginnings, Getting on and falling out, Say no to bullying, Going for goals!, Good to be me, Relationships and Changes. Each theme is designed for a whole-school approach and includes a whole-school assembly and suggested follow-up activities in all areas of the curriculum. The colour-coded resources are organized at four levels: Foundation Stage, Years 1 and 2, Years 3 and 4, and Years 5 and 6. Pupil reference material and photocopiable teacher reference material accompany each theme. | |
| Listening without formulas | 15-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax VA, which discusses the use of reflective listening, I-messages and paraphrasing in conflict resolution. | |
| How to run a student mediation conference | 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community." | |
| Intake hints | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which examines intake procedures and scheduling issues for community mediation, based on work done by "Neighborhood Dispute Settlement Program of Dauphin County (Harrisburg, Pennsylvania), ... a community mediation program which receives referrals from criminal justice entities." | |
| Campus mediators and civil liability | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (Feb 2003), which discusses campus mediator liability and the need for mediator immunity legislation. Includes bibliography. |