Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Changing the World – Youth Mediators Across the Globe

  • Presented by: Tricia Jones
  • View Presentation and Abstract: Click Here

Conflict Resolution & Peace Education: Proven Impacts

  • Presented by: Tricia S. Jones Ph.D.
  • View Presentation and Abstract: Click Here

The Role of Students and Student Organizations in Campus Violence

  • Presented by: Jill Casten, Virginia Tech
  • View Presentation and Abstract: Click Here

Conflict Resolution Education in Teacher Education: Expanding CRE Programs & Resources

  • Presented by: Tricia Jones with panelists Claire Salkowski, Adrienne Mercer, and William Warters
  • View Presentation and Abstract: Click Here

Advancing CR Ed at the School and System Levels (Maryland)

  • Presented by: Rachel Wohl, Barbara Sugarman Grochal
  • View Presentation and Abstract: Click Here

25 Years: Looking Back and Looking Ahead

  • Presented by: Larry Dieringer
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
New national conflict resolution information initiative launched Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 1, (Jan/Feb 2000), introducing the Conflict Resolution Information Project (CRInfo), a cooperative effort to strengthen the conflict field's information infrastructure.
Participation & involvement: A community college transforms its culture Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which describes the key details of a two-day performance-based training program designed to teach observable skills in conflict resolution and group process to employees of Lane Community College, as well as the results and outcomes. Includes bibliography.
Clique bullying scenario Web-based interactive scenario which presents children reacting to a clique bullying situation and "taking a stand against the crowd."
Strategies for teaching peace and CR in U.S. undergraduate environments 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "provides an overview of approaches that undergraduate institutions are using to teach about peace and conflict resolution, all forms of undergraduate education will be considered including liberal arts institutions, religious affiliated schools, state universities and community colleges."
Similarities and differences between campus ombudsing and mediation Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which "identifies and discusses some of the similarities and differences between mediation centers and ombuds offices on college and university campuses."
Developing departmental communication protocols Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a "Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization."
Conflict Resolution Education Connection teacher's calendar 2009-2010 24-page pdf calendar created by the Conflict Resolution Education for Teacher Education (CRETE) Connection Project and the Association for Conflict Resolution Education Section. "The calendar, designed to be hung by a teacherÌ¢‰â‰ã¢s desk, provides short takes on CRE tools each month along with corresponding Special Days related to conflict resolution or peacemaking, CRE catalog resources, online links to the CRE website and other great collections of classroom activities and professional development tools. The calendar skips the summer and ends with the month of September to welcome folks back to the new school year!" .
Reducing youth crime 4:50 podcast discussing "school-based violence prevention programs [which] have been proven effective at reducing violence, truancy, drug abuse, and delinquency."
Role of conflict/conflict resolution in anti-racism education curriculum Essay which "examine[s] the role of conflict and conflict resolution in antiracism education curriculum in school settings, the role of explicit antiracist curriculum in facilitating questioning, talk back, rethinking, positive conflict, and re-evaluating, are important conditions in teaching for equity and social justice, the impact of how the curriculum is used will also be analysed and explored throughout this paper." Includes bibliographical references.
Teaching conflict and conflict resolution in school: (Extra-) curricular considerations Report that explored "the school factors that influence young people's developing understandings of war, conflict, and peace ... as children grow, they develop understandings about interpersonal and social conflict, about procedures for handling it, and about the violence and war that may emerge when conflicts are not resolved, in school, official curricula guide children's and adolescents' development of understanding about war, conflict and peace, at least as powerfully, young people also learn about conflict from the implicit curricula of student activities, teacher and peer responses to political events, school governance, and discipline practices."
10 challenges facing campus mediation programs Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which discusses the role and challenges among college mediation programs based on interviews with university campus mediation programs, and then "extrapolating examples to look at the larger issues facing these programs."
Education for peace: A curriculum framework K-12 14-page pdf document which presents a "conceptual framework from which schools may devise a program comprising the transmission of universal values and enduring attitudes, and the development of skills which will enable our students to become active global citizens ... the implementation of this conceptual framework recognizes the practice of peaceful relations at all levels: personal, familial, communal, inter-cultural and global, it entails a process of knowledge acquisition and skill-building which affects the behavior of individuals and groups and provides a model for the formal and informal curriculum of the school, education for Peace is a process and condition which permeates all aspects of school life, with implications for learners, teachers, and administrators and it extends beyond the school to society as a whole."
Teacher development for conflict participation: Facilitating learning for "difficult citizenship" 15-page pdf article which "examines the professional development-related opportunities available to teachers to support their facilitation and teaching for peacebuilding citizenship, the few teacher learning opportunities offered seem unlikely to enhance teachers' capacity to foster diverse students' development of agency for difficult citizenship, much of the explicit professional development available in the schools examined emphasizes teachers' control of students and containment of disruption (peacekeeping), instead of their facilitation of diverse students’ participation in constructive conflict management (peacemaking and peacebuilding), professional learning opportunities are often relegated to short, fragmented occasions, primarily during teachers’ volunteer time after school: this severely limits their potential to foster critical dialogic learning on the difficult issues of citizenship education practice." Includes bibliography.
Alternative dispute resolution in the law schools Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the development of alternative dispute resolution education in law schools.
Preparing for special education mediation and resolution sessions: A guide for families & advocates 28-page PDF document created, "to contribute to better outcomes for children with special needs. Through a collection of articles, this guide seeks to provide families and advocates with an array of information that will equip them to make the most of the new and expanded dispute resolution options offered by the Individuals with Disabilities Education Act (IDEA). As the nation’s special education law has evolved, Congress has consistently sought to provide new ways to encourage informal and speedy resolution of problems ... This guide provides a comprehensive article on preparing for special education mediation and resolution sessions, including tips for both families and advocates. A flowchart of mediation and resolution session supports the understanding of how these two processes work and intersect. For additional insight, it provides both an interview with a seasoned special education mediator and a summary of a study that sought to identify the factors that contribute to parent-school conflict. Finally, it offers communication tips for building strong partnerships and additional resources for locating further information."
Peer mediation partnerships: Linking university with community 22-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which highlighted "best practices pertaining to peer mediation partnership initiatives between undergraduates and high school peer mediation programs ... issues addressed include[d] team-building and motivation, skills-sharing and training, program assessment, and leadership and guidance."
Impact of violence on learning for youth: What can we do? 35-page PDF report that focuses "on the words of the interviewees, particularly the youth—both in school and out of school—and what they tell educators and others working in educational programs about what we can do to support learning." In writing the report the author wanted to understand "how violence affects learning, and to examine how school responses played a part in creating this picture. Most importantly I wanted to look for ways to strengthen the possibilities of supporting learning for youth in high schools and in youth literacy and training programs."
Pre-Service Teacher Curriculum A 247-page pdf document containing a four module curriculum designed to provide pre-service teachers opportunities for analyzing the impact of self as an individual teacher in the classroom. This includes information on pursuing self- assessment, developing communication skills through active and reflective listening, rapport, and trust building, and defining the processes used in managing conflict. The curriculum is also designed to help pre-service teachers identify and strengthen skills used in effective communication to better manage conflicts, especially those in classrooms. Finally, the curriculum is intended to assist pre-service teachers with skills that will be developed through the use of conflict management strategies.
Exploring emotional literacy through visual the arts: With embedded literacy and numeracy skills 21-page PDF document created to "enable staff who are not Arts practitioners to carry out this [art based] work. They are designed as individual projects but can equally be extended into small group activities ... The aim is to encourage the young person to express visually emotions that are difficult to articulate verbally." Projects include: Making masks (expressing feelings using facial expressions); Abstract art (expressing feelings using colors and shapes); Designing a chair (expressing how I feel about myself); Creating a book (expressing how I feel, exploring what I know about an issue in my life); and Drawing a neighborhood map (exploring safe and unsafe areas where I live).
Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links.