Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

25 Years: Looking Back and Looking Ahead

  • Presented by: Larry Dieringer
  • View Presentation and Abstract: Click Here

CRE Resource Creation and Discovery via CREducation.org

  • Presented by: Bill Warters
  • View Presentation and Abstract: Click Here

Ohio’s Truancy Prevention Through Mediation Program

  • Presented by: Edward M. Krauss, Ohio Commission on Dispute Resolution and Conflict Management
  • View Presentation and Abstract: Click Here

Legislative Support for Character Education on the State Level

  • Presented by: Sharon Burton-US Department of Education, Washington, DC, USA
  • View Presentation and Abstract: Click Here

Strategies for Teaching Peace and CR in U.S. Undergraduate Environments

  • Presented by: David Smith
  • View Presentation and Abstract: Click Here

Supporting Community “Thirdsiders” via the East Side Conflict Resolution Outreach Project

  • Presented by: Bill Warters and Daniela Shuke, Wayne State University MADR Program
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
10 challenges facing campus mediation programs Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 2, (Feb 2002), which discusses the role and challenges among college mediation programs based on interviews with university campus mediation programs, and then "extrapolating examples to look at the larger issues facing these programs."
Building for the future: Connecting up with high school mediation program alumni Pdf article from Conflict Management in Higher Education Report, (Volume 1, Number 1, Jan/Feb 2000), which puts a call out to people and organizations interested in helping to build a national networking system for high school mediation program alumni as they continue their eduacation often at colleges and universities with no mediation programs.
Bullying prevention and intervention: TeamMates Mentoring Program Lincoln Public Schools 9-page PDF case study which, "looks at one program in Nebraska, Lincoln Public Schools (LPS) TeamMates, that has decided to address bullying at several schools through mentoring, using volunteers from the community to reach out to bullies and victims alike."
Community justice in the campus setting Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which examines the idea of community justice and how it can be used on college campuses to address student misconduct and improve socialization. Includes bibliography.
Teaching about conflict through citizenship education 18-page pdf article which examined "Through interviews and observations in case study primary and secondary schools in the West Midlands, we therefore explored what was understood by this notion of global citizenship, and under this umbrella, what it was that students and teachers thought should be learned, we found that the most outstanding concern for students was war and conflict – and in the current context, not just historically, after giving some detail of these concerns, this paper attempts to develop a typology of different ways that schools teach about conflict before making more general arguments about the importance of peace education within a citizenship education framework and the role of teachers in tackling both difference and indifference."
Evaluation report: Life skills project implementation in the Armenian education system 45-page Word report which "represents an evaluation of implementation of the Life Skills Project being conducted in the Armenian education system as [a] component of an overall effort in education reform ... the project was piloted in the first and fifth grades in 16 schools in 1999-2000. In 2000-2001 the project was expanded to 100 schools and to the second and sixth grades. UNICEF provided funding and some logistical support and the MOES provided administrative and logistical project support and workspace for the curriculum development team."
Racial and ethnic conflict on campus Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the, "role of the ombudsman in relation to racial incidents and the development and implementation of racial harassment policies ... in developing our training, we will be incorporating racial and cultural differences into the mediation process, including training about communication styles, conflict styles, different expectations for mediation and neutrality and different approaches to emotions and aggressiveness."
Ohio Commission on Dispute Resolution and Conflict Management Powerpoint presentation about the Ohio Commission on Dispute Resolution, its mission, goals and programs.
Negative interactions with faculty: Graduate student experiences Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being.
Application of the transactional view, An: A unique role for ombudsmen in campus protest Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which examines the role of the Observer Program at University of Colorado, created by the Ombudsman office, in student protests.
The Role of Restorative Justice in Teen Courts: A Preliminary Look In March 2000, the American Probation and Parole Association convened a focus group to examine and discuss the role of restorative justice in teen court programs (also called youth and peer courts). The panel consisted of persons working actively in teen courts and persons working actively in more traditional restorative justice-based programs. This paper provides a brief overview of restorative justice principles and addresses several key issues the focus group members identified that serve as a promising foundation from which teen courts can begin to move toward integrating more restorative justice-based practices within their programs. Key issues discussed include how youth courts can rethink the role of victims and the community within their programs, how youth courts can alter the way that their proceedings and practices are structured, and how youth courts can rethink and redefine sentencing options so that they are based on the restorative justice philosophy.
Inter-agency P.E.P.: Skills for constructive living: Community course booklet 35-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... a handout booklet, which outlines the major concept areas covered in the community course."
Promoting mediation center quality awareness using guided self-assessment Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces "NAFCM's [National Association for Community Mediation] manual ... [which focuses] ... not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what "quality" means in their communities, by encouraging community mediation centers to examine their goals and values in light of their communities' needs and values and to develop their own approaches to serving these needs effectively, NAFCM's self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards."
Partnership paradigm, A: A case study in research assistant and faculty interaction Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "offer[s] a case study of our intentional effort to change the typical power relationship between most RAs [research assistants] and faculty members, we believe this approach, which we call the partnership paradigm, provides an opportunity for effective and mutually enriching experiences for both faculty and students serving as research assistants."
SCORE peer mediation guide for students: Student conflict resolution experts 34-page pdf manual which "guides students through the principles and techniques for successful mediation. The content of the student manual reflects that of the coordinators’ manual." With lessons in introduction to mediation, building trust, listening and troubleshooting.
Developing and Assessing School Culture: A New Level of Accountability for Schools This 8-page CEP position paper argues that education in our nation is at a defining moment, one with the potential to reshape our national conversation about school improvement. Successful schools--ones that foster both academic excellence and ethics--have positive school cultures (or "climates"). CEP defines a positive school culture broadly to include all aspects of school life, including a safe and caring environment, a powerful pedagogy and curriculum, student motivation and engagement, professional faculty culture and relational trust, parent partnerships, and community collaboration. The paper presents case studies and educational research showing the impact of school culture on students' academic achievement and social behavior. Because a positive school culture is central to student success, the authors argue we must address how to help all schools develop effective cultures. Since what gets measured matters, schools must also be held accountable for having positive school cultures and must have tools for assessing their culture. If we are to prepare students to be lifelong learners and 21st century ethical citizens, we must develop a new "school report card" that includes not only test scores but also concrete indicators of the quality of school culture.
SCORE Quick Reference Guide to Peer Mediation for Students 10-page guide for student peer mediators that reviews the mediation process and provides practice tips. Developed for use by the Student Conflict Resolution Experts (SCORE) program in Massachusetts as "a quick reference guide for students to accompany their training".
Tips for developing peace education curriculum: Some lessons from Vietnam 4-page tips document, the abstract states, "Teachers and schools around Australia are being asked to take responsibility for ensuring safe schools and promoting citizenship among students. This is part of an international movement to use school-based education to promote a global culture of peace. The International Conflict Resolution Centre at the University of Melbourne recently co-developed a national peace education curriculum for primary schools in Vietnam with Vietnamese educators. This experience highlighted three important peace education tools that can also be used within an Australian context: The UNESCO "peace keys," physical games and reflective material."
Thinking about variations in campus mediator style Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4, (Nov/Dec 2000), which presents different "mediator's style[s] [which] may now be described as bargaining vs therapeutic, problem-solving vs transformative, evaluative vs facilitative, or settlement-oriented vs restorative, among other terms," for campus mediation.
Bullying prevention On-line learning module which teaches the user to "State definitions and types of bullying, list the short and long-term effects of bullying, describe places where bullying happens, state examples of effective and appropriate bullying interventions, describe the roles of parents, siblings and others in preventing bullying, recognize the requirements of a school bullying prevention program and locate resources for bully prevention."