Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Advancing CR Ed at the School and System Levels (Maryland)
- Presented by: Rachel Wohl, Barbara Sugarman Grochal
- View Presentation and Abstract: Click Here
National Policies on Education for Democratic Citizenship in the Americas
- Presented by: Adriana Cepeda-Organization of American States, Washington, DC, USA
- View Presentation and Abstract: Click Here
Strategies for Teaching Peace and CR in U.S. Undergraduate Environments
- Presented by: David Smith
- View Presentation and Abstract: Click Here
Creating and Promoting Positive School Climate in Ohio’s Schools
- Presented by: Ohio Department of Education
- View Presentation and Abstract: Click Here
Harmony Island – Multimedia Enhanced CR Curriculum
- Presented by: Richard Goldsworthy
- View Presentation and Abstract: Click Here
Restorative Approaches in Luton Schools
- Presented by: Dr. Belinda Hopkins
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Emergence of campus mediation systems, The: History in the making | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "explore[s] historical changes in the campus context as it relates to mediation and conflict resolution, and make[s] note of apparent trends in the writing and research on campus conflicts and conflict resolution." Includes bibliography | |
| Teaching about conflict through citizenship education | 18-page pdf article which examined "Through interviews and observations in case study primary and secondary schools in the West Midlands, we therefore explored what was understood by this notion of global citizenship, and under this umbrella, what it was that students and teachers thought should be learned, we found that the most outstanding concern for students was war and conflict – and in the current context, not just historically, after giving some detail of these concerns, this paper attempts to develop a typology of different ways that schools teach about conflict before making more general arguments about the importance of peace education within a citizenship education framework and the role of teachers in tackling both difference and indifference." | |
| The Role of Restorative Justice in Teen Courts: A Preliminary Look | In March 2000, the American Probation and Parole Association convened a focus group to examine and discuss the role of restorative justice in teen court programs (also called youth and peer courts). The panel consisted of persons working actively in teen courts and persons working actively in more traditional restorative justice-based programs. This paper provides a brief overview of restorative justice principles and addresses several key issues the focus group members identified that serve as a promising foundation from which teen courts can begin to move toward integrating more restorative justice-based practices within their programs. Key issues discussed include how youth courts can rethink the role of victims and the community within their programs, how youth courts can alter the way that their proceedings and practices are structured, and how youth courts can rethink and redefine sentencing options so that they are based on the restorative justice philosophy. | |
| Steps to address bullying at your school: tips for school administrators | Pdf document with advice to school administrators on addressing bullying at school. | |
| Building effective peer mentoring programs in schools: An introductory guide | 54-page PDF guide which, "provides a framework for designing a peer mentoring program, where older youth (typically high school students) mentor younger students (elementary or middle school) in a school setting. The guide incorporates the latest research on peer mentoring, and provides solutions to the common challenges faced in implementing a peer mentoring model." | |
| Ideas for using emotion cards: Citizenship education for young people with special needs | 5-page pdf document which presents a number of images of different emotional states. The cards can be used with particular lessons or to allow children to show how they feel about specific situations. | |
| 40 cases: Restorative justice and victim-offender mediation | 86-page book in PDF format which, "provides a diverse range of first hand accounts from mediators and facilitators offering some means of communication between victims and offenders. Through the authentic voices of practitioners, the cases unfold to reveal how communication was facilitated and the outcomes that followed. This publication aims to provide practitioners, policy makers and interested professionals with: - Opportunities to compare practice - An examination of the appropriateness of offering access to Restorative Justice - An understanding of the subtleties of facilitated victim-offender communication - An opportunity to see beyond our own preconceptions of victims and offenders - Clarity and inspiration." | |
| Short course offerings on peace education: 2007-2008 academic year in Costa Rica | Two page pdf document with course offerings and descriptions for the 2007-2008 school year at the University for Peace in Costa Rica. | |
| Schools conflict resolution and mediation competition: Manual | 27-page pdf manual for SCRAM a, "Year 9 & 10 interactive role play program which encourages the development of mediation skills in secondary school students. The mediation is based on fictitious community based scenario. A team of 6-8 students is given background information on an issue which is causing conflict among 4 participants. The team uses this information to practice their mediation skills." Objectives for the students include: Learning to manage conflict in a productive way, to encourage the development of self esteem through self awareness, to encourage the development of self esteem through self responsibility, to encourage the parties to identify the issues that are in dispute, considering options, working towards an agreement that will meet the needs of all parties and encouraging the development of self esteem. For practice training scenarios go to: http://www.scram.business.ecu.edu.au/scenario.htm To find out more information about SCRAM see their website at: http://www.scram.business.ecu.edu.au/ | |
| Conflict management | Website "developed to provide an introduction to the study of conflict management, based on research in this field," the site includes information on the nature of conflict and it's key elements, why the study of conflict is important, as well as the skills necessary for conflict managers. Included on the website is a self-test to check your understanding of conflict management and a resource list. | |
| All equal in diversity: International campaign mobilizing schools against racism, discrimination... | 13-page PDF booklet which, "is part of the "All Equal in Diversity†International Campaign Kit comprising a poster and stickers promoting the campaign, an Application Form, a Report Form and Evaluation Questionnaire ... Some 100 schools in Africa, the Americas/Caribbean and Europe participate in the TST [Transatlantic Slave Trade] Education project. Their opinions and commitment have formed the basis of the “All Equal in Diversity†International Campaign. By deepening their understanding of the past, these schools work towards a better understanding of the present so as to build a brighter future based on mutual respect and unity in diversity, thus contributing substantially to the quality of education in the twenty-first century." | |
| Managing and resolving conflicts effectively in schools and classrooms | A multipart learning module developed by the National Training and Technical Assistance Center for Drug Prevention and School Safety Coordinators which contains a five-day curriculum which providing educators and administrators with the skills and techniques to manage and eventually reduce conflict in schools. Day 1 addresses conflict and conflict management in education, day 2 presents curriculum infusion and peer mediation, day 3 introduces the peaceable school and classroom, day 4 presents best practices in conflict resolution education and day 5 helps educators develop a conflict management plan. Includes annotated bibliography and list of CRE organizations and programs. | |
| How to run a student mediation conference | 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community." | |
| Application of the transactional view, An: A unique role for ombudsmen in campus protest | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which examines the role of the Observer Program at University of Colorado, created by the Ombudsman office, in student protests. | |
| Documenting bullying at your school: tips for school administrators | Pdf document which introduces the idea of assessing and tracking bullying behavior at school for administrators. | |
| Changing patterns of roommate conflict fueled by the net | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), discusses college roommate conflict and how it has changed in the age of "net-gen" students. | |
| What have I done: Victim empathy pack responsibility exercises | 13-page Word document presenting a "new victim empathy resource designed to keep victim awareness high in Restorative Justice practitioner's priorities." Contains a number of exercises about taking responsibility for one's actions and exploring feelings. | |
| Truancy prevention through mediation program | 9-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education, which "provide[s] an understanding of the structure, philosophy, and value of early intervention truancy mediation as it is practiced in Ohio, the role of the schools, juvenile court, social service agencies, charities, and other entities will be discussed along with information on how to start a program in a community, potential funding sources, the role and training of the mediators, and other relevant material. | |
| Tips for developing peace education curriculum: Some lessons from Vietnam | 4-page tips document, the abstract states, "Teachers and schools around Australia are being asked to take responsibility for ensuring safe schools and promoting citizenship among students. This is part of an international movement to use school-based education to promote a global culture of peace. The International Conflict Resolution Centre at the University of Melbourne recently co-developed a national peace education curriculum for primary schools in Vietnam with Vietnamese educators. This experience highlighted three important peace education tools that can also be used within an Australian context: The UNESCO "peace keys," physical games and reflective material." | |
| Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education | Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links. |