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Glossary of CRE-Related Terms

Our browseable glossary of terms related to conflict resolution in education provides quick access to terms you may hear used in the field.

Another useful tool for understanding more general education-related terms is the ERIC thesaurus.

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  • Power resource
    Definition: Something that gives us the ability to have power over or influence others to do what we want
    Related term(s): Power currency
  • Primary appraisals
    Definition: In Lazarus' theory, initial evaluations we make about a situation that results in our having either positive or negative feelings about that thing
  • Primary emotions
    Definition: emotions that are categorically distinct, found in all cultures, and discernable by facial expression
    Related term(s): Basic emotions, universal emotions
  • Principled Negotiation
    Definition: A cooperative approach to negotiation
    Related term(s): Cooperative negotiation, collaborative negotiation, interest-based negotiation, win-win negotiation
  • Problem orientation
    Definition: Non-defensive communication that shows you are trying to focus on the problem rather than personal attack
  • Procedural strategy
    Definition: In mediation, a strategy used by the mediator to control process
    Related term(s): Agenda-setting
  • Process
    Definition: something that is constantly changing, dynamic, having no definite beginning or ending
  • Prospective goals
    Definition: Goals we have in conflict before we engage in conflict management behavior
  • Provisionalism
    Definition: Non-defensive communication that shows you are not completely certain you are correct, there's a possibility the other is correct
  • Proxemics
    Definition: the study of nonverbal communication through spatial behavior
    Related term(s): Spatial behavior
  • Purposive attribution
    Definition: when we evaluate a behavior as voluntary or intentional
  • Reactive attribution
    Definition: when we evaluate the behavior as relatively involuntary or accidental
  • Reciprocal strategies
    Definition: One of Selman's interpersonal negotiation strategies in which children realize that one must get agreement from both parties, but they don't understand that these must be mutually satisfying agreements
  • Recognition
    Definition: a type of confirming behavior in which you recognize the other person is there and has sent a bid
  • Referent power
    Definition: Influence we have because of personal charisma or because of the group we belong to
    Related term(s): Charisma, personal charm
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