Peer Mediation
School-based peer mediation is one of the most popular and effective approaches to integrating the practice of conflict resolution into schools. From the start of the modern “conflict resolution in education” (CRE) movement in the early 1980’s, peer mediation has been one of its centerpieces. Many thousands of schools in the US and in dozens of other countries have implemented peer mediation programs, and these efforts serve almost every conceivable student population.
Peer mediation teaches mediation skills to students so they can help mediate disputes that other students are having — hence the label, “peer mediation.”
The convergence of a number of factors help to explain peer mediation’s status:
* Increasingly, educators–in rural and suburban as well as in city schools–were troubled by an increase in the amount and the tenor of student conflict. There consequently was a burgeoning interest among educators to explore this issue.
* The mission of most schools includes helping young people develop the knowledge, skills, and attitudes that will enable them to succeed as adults. One of the most essential sets of skills is the ability to resolve conflicts effectively.
* Peer mediation encourages students to apply conflict resolution skills when it matters most–when they are in dispute. This sets it apart from other conflict resolution models that lack a formal effort to encourage students to use their skills when they are actually involved in a conflict.
For more information on developing Peer Mediation as a model in your school, please visit Day 2 of our curriculum on Managing and Resolving Conflicts Effectively in Schools and Classrooms. To hear an interview with a middle school peer mediation coordinator and a student mediator, check out this episode of Peace Talks Radio.
Videos of Possible Interest
- The S.T.A.R. Conflict Resolution strategy – Webinar Archive
- In the Mix: Peer Mediation — A Process of Respect
- Peer Mediation Video from Dibble Middle School
- LA Peer Mediation Program Video
- Mediator Mentors Peer Mediation Training Video
- Talk It Out – Bronx Intl High School Peer Mediator Music Video
- What is a Peer Mediator?
- Kapaa High Peer Mediation Program Makes Peace in Hawaii
- Don’t Give In to the Drama – Peer Mediation Training Video from Hawaii
- KS3/4 PSHE – Mediating Conflict
- Conflict Resolution in Educational Institutions – Warters Webinar archive
- On-the-Spot Mediation: how to use your skills in everyday life
- What Makes a Good Peer Mediator?
- Take a Look at a Cool School – Peer Mediation
- Truancy Mediation Program in Marion, Ohio
- Professor Shuldman on Mediation in the Classroom
- Models of Peer Mediation Reviewed
See MORE VIDEOS...
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
Resource Title | Description | Links |
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Multi-party roommate conflict | Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a "roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it's written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills." | |
Ten Lessons for Teaching Conflict Resolution Skills | A teaching packet provided by the Fairfax County Public Schools and the Student Safety and Wellness Office consisting of 10 lessons designed to help students learn conflict resolution skills. Each activity takes about an hour to complete and is designed to be interactive. As the authors note: "These skills are important for many reasons. Not only are they essential life skills, but they also help each individual acquire and maintain relationships, help make and maintain cohesive families, and increase the probability of attaining a job through communication and collaboration skills. These are pro-social skills which, in turn, increase student achievement levels and improve student resiliency." Topics covered include the following. Lesson One: Introduction to Conflict and Types of Conflict Lesson Two: Conflict Styles and Outcomes Lesson Three: Different Points of View, Identifying Biases and Perspectives, Prejudice Awareness Lesson Four: Steps for Solving Your Interpersonal Conflicts Lesson Five: Nonverbal Communication Skills Lesson Six: Communication Lesson Seven: Effective Questioning Techniques Lesson Eight: How to Handle Difficult Conversations Lesson Nine: Problem Solving and Decision Making Lesson Ten: Building Relationships, Developing a Win-Win Outcome Through Communication and Collaboration | |
Mediation@MIT Basic Mediation Training Slides and Scenarios | This document accompanies the Mediation@MIT Basic Mediation Training Trainers' Manual (Higher Education). It contains all the slides utilized by instructors in the Basic Mediation Training. The lectures are NOT continuous slide presentations but consist primarily of discussion and exercises. The slides are used at intervals to reinforce key points, and to alternate between aural and visual instruction techniques. Part Two also contains the instructions to parties in all role plays or simulations. The General Instructions are the same for both parties, the material they both know and know that the other knows. The Private Instructions contain material known only to that party, which may or may not be revealed during the course of the mediation, including information about motivation and personal style of the character. | |
SCORE peer mediation guide for students: Student conflict resolution experts | 34-page pdf manual which "guides students through the principles and techniques for successful mediation. The content of the student manual reflects that of the coordinators’ manual." With lessons in introduction to mediation, building trust, listening and troubleshooting. | |
PROS: Peaceful resolution for Oklahoma [high school] students | 106-page PDF manual designed to help teachers and trainers teach high school students the art of peer mediation. Includes definitions, exercises to improve communication skills, leadership and problem solving. | |
Squash It!: Routes to Mediation for Young People by Young People | This 19-page booklet was written by young people associated with PeerLink who wanted to share their mediation expertise and get other young people mediating. Print copies available via http://www.peerlink.org.uk The guide addresses questions like: What are the key skills you need to be a good mediator? How do you plan a mediation session? What should you do if mediation goes wrong? | |
Peer mediation | Powerpoint presentation introducing the concept of peer mediation. | |
Peer mediation training for schools: Best practice guidelines (UK) | 8-page Word document which presents best practice guidelines developed by the Peer Mediation Network in the UK. Paper begins with a definition of peer mediation and then outlines best practices for many aspects of training. | |
PROS: Peaceful resolutions for Oklahoma [high school] students: Student edition | 46-page PDF high school student manual designed to teach peer-mediation techniques as well as communication skills, leadership and problem solving. | |
Peer Mediation Student Handbook - Mediator Mentors | 58 page mediation training manual in .doc format used to train peer mediators working at the elementary school level. Used as part of the Mediator Mentor program at California State University Fresno. The program is a university-public school partnership in which future teachers, counselors, social workers and school psychologists support the development of conflict resolution skills in school children. Teachers and students in the public schools receive eight to 10 hours of communication and conflict resolution training and university students coach and mentor at lunch periods. More than 5,000 children and teachers have participated in the program as of Spring 2010. | |
Conflict resolution, peer mediation and young people's relationships: Technical Report | 74-page PDF technical report that investigated, "what schools could do to improve young people's relationships with each other, with teachers and with their families. This is a key question for schools, policy-makers and pressure groups; there are currently programmes and initiatives on behaviour, citizenship, healthy schools and many other areas which have relationships at their core. Within that broad area, the team looked in more detail at school programmes that encourage conflict resolution and peer mediation." Ten studies relating to conflict resolution, all completed after 1994, were reviewed in detail. | |
M.O.V.E.: Mind over violence everywhere | 88-page PDF manual developed to provide learning materials on violence prevention for youth with low literacy skills. The objectives of M.O.V.E. are to: Increase awareness of violence and develop skills to prevent violence, increase literacy through non-traditional learning activities, encourage youth to participate actively and assist the facilitator in recording the workshop responses. The program is organized into five sections: Learning and thinking styles, Communication rights and responsibilities, Peer mediation, Resisting peer pressure and Social action. | |
Peer Mediation Introduction w Videos from Learning and Teaching Scotland | Peer mediation involves pupils in schools helping their peers to resolve disagreements. It is a practical application of a restorative approach for pupils.This online resource from Learning and Teaching Scotland provides an introduction to this restorative approach with guidance, resources and videos that describe putting peer mediation into action. | |
SCORE coordinator's manual, 2007-2008: Student conflict resolution experts | 183-page pdf manual which "provides an overview of the program, and instructs coordinators on the steps to setting up the program from start to finish, and the methods and expectations for training their mediators. The manual also provides an extensive lesson plan for training, as well as sample exercises and role-play scenarios." | |
Conflict resolution education and Social emotional learning programs: A critical comparison | Pdf document that compares and contrasts Social and emotional learning programs to Conflict resolution education, with bibliography. Part of the results of the National Curriculum Integration Project. | |
How to Have a Conference - Coloring Book | An 8-page pdf coloring book written and illustrated by Friends School of Minnesota 5th grader Patrick Raines. It is designed to introduce students to the conference meeting (conflict resolution meeting) used by the school to resolve student disputes. | |
PROS: Peaceful resolutions for Oklahoma [elementary] students: School-based peer mediation curric | 83-page PDF manual which helps teachers and trainers introduce elementary school students to peer mediation and conflict and teach communication and problem solving skills. | |
Peaceful Conflict Resolution Guide for Primary and Secondary Schools (Croatia) | This training guide for schools consists of three primary modules: 1. damiri/ice - Conflict and Communication 2. spajalice - Peer Mediation 3. kazimiri/ice - Peer Education The guide is the result of the work on the project Peaceful Problem Solving in Schools and Trauma Alleviation, Youth for Youth - Peer Mediation, initiated and supported by UNICEF Office for Croatia in co-operation with Croatian Ministry of Education and Sports. The Project was carried out by NGO "Mali korak" - Centre for Culture of Peace and Non-violence Zagreb. In the school year of 1999/2000 it was implemented in 52 primary schools, most of which were schools of special social care in previous war affected areas. The purpose of this program model was to change attitudes, behaviors and experiences related to conflict and violence: improve coping with problem and conflict situations, develop awareness of prejudice, of one’s own rights as well as the rights of others both in those who participate in the program (students) and those who deliver it (teachers). | |
A negotiation between Stan and Susan | This 7-page scripted role-play illustrates the six-steps of the Negotiation process. It is designed to be used in the classroom with middle school age youth. It is based on scenario wherein Stan tripped, saw Susan laughing with her friend Misty, and immediately jumped to the conclusion that Susan was making fun of him. He called her a bad name in revenge. | |
Pioneer Peace Pack | This resource collection includes information and activities for groups of 10 - 12 year olds who are participating in the U.K.-based outdoor education group known as the Woodcraft Folk. The resource includes instructor overviews and associated handouts and reading materials for activities focused on the following themes: Bullying, Conflict Resolution, War Toys, War Detectives, Child Soldiers and Positive About Peace. The Conflict Resolution module alone includes 6 separate activities. The Woodcraft Folk group describes their goals as follows: "Our aim is to have great fun, but also to try and develop children’s self-confidence and build their awareness of society around them. Through our activities, outings and camps we help our members understand important issues like the environment, world debt and global conflict and, in recent years, we have focused on sustainable development. By encouraging children to think, we hope they will help build a peaceful, fairer world." |