Further resources

Word document bibliography of materials related to conflict resolution.

What do third parties do

Word document introducing third party conflict resolution: mediation, facilitation and arbitration.

Annotated bibliography

Annotated bibliography of materials related to conflict resolution education

Suggestions for handling surface behavior

Pdf document that outlines the ways in which a teacher can direct or redirect student behavior, with suggestions for responses when confronted by a student, with material from Nicholas A. Seta and Allen N. Mendler.

Mistaken goals chart

Chart which defines mistaken goals, lists four of these goals (undue attention, negative power, revenge and giving up), the behaviors associated with them and positive responses by adults.