Cooperative Problem-Solving : A Guide to Turning Conflicts into Agreements

This 56-page pdf is a guide designed for people who want to know how to resolve conflicts with other people in a way that leads to mutual agreements and stronger relationships. It was developed as a workbook for a workshop of the same title, but it can be used independently.

Based on the book Getting to Yes, the Guide addresses:
– Treating conflict as a natural resource
– How to attack problems while respecting people
– Raising an issue in a constructive manner
– Exploring opposing positions to discover shared interests
– Generating options to address all parties’ needs
– Crafting clear and healthy solutions
– Dealing with differing perceptions
– Managing emotions
– Insuring two-way communications
– Choosing when to use a cooperative approach
– Being a peacemaker while resolving conflicts

Peaceful problem solving posters

These two posters, designed for primary age students in the U.K., support children in using a structured problem solving process, both individually and when in conflict with another student.

Leading a Workshop on Conflict Management for Teaching Assistants

Article Abstract: The aim of this article is to share a conflict management workshop that the authors developed to train teaching assistants to proactively manage conflict, achieve productive results for conflict, and establish a climate of trust in which relationships beneficial to learning can flourish. The article begins by defining an approach to conflict management and explaining the rationale behind the workshop. A detailed plan of the workshop is then presented. Finally, results are reported of a “before the workshop” and “after the workshop” survey from two recent groups of workshop participants that shows improved perceived ability to deal effectively with conflict.

Coaching Children in Handling Everyday Conflicts

This newsletter article from the Responsive Classroom provides an example of a teacher assisting two second grade students as they work to resolve a conflict in the moment. Five basic skills are focused on to help build children’s capacity for conflict resolution. These include:
– Cooling off when upset
– Speaking directly to each other
– Speaking assertively, honestly, and kindly
– Listening carefully to others and accurately paraphrasing their words
– Proposing solutions and agreeing on a solution to try

The author explains the importance of using the teachable moment: “Beginning with the first days of the school year, students have predictable conflicts about sharing materials, choosing work partners, or deciding whom to play with. These are times when you can teach the basic skills by guiding the children in navigating a difficult interpersonal moment. You’ll send a strong message about how disagreements will be handled in your class. You’ll also give children opportunities to experience themselves as problem-solvers in situations that really matter to them.”

How to Have a Conference – Coloring Book

An 8-page pdf coloring book written and illustrated by Friends School of Minnesota 5th grader Patrick Raines. It is designed to introduce students to the conference meeting (conflict resolution meeting) used by the school to resolve student disputes.

Opening the door to nonviolence: Peace education manual for primary school children

Electronic version of the second edition of a teacher’s guide for teaching peace education to primary school students. “Part I is designed as a training in affirmation, cooperation and communication. Part II deals with the healing of trauma; Part III is about bias and prejudices. Part IV introduces peaceful problem solving and nonviolent conflict resolving and Part V is about peaceful living. There are 20 chapters/sessions in the book, each session developed through step-by-step activities.”

Youth peace resources: Reminder sheets

2-page PDF document of bookmark style reminders (from the Youth Peace Resources webpage of the Peace & Justice Support Network of the Mennonite Church), each reminder discusses an approach/style in conflict resolution such as problem solving and compromising, advice on when this style makes sense, and a relevant quote from the Bible.

Coaching youth initiatives: Guide for supporting youth participation

150-page PDF guide which, “explores the concepts of coaching, youth initiatives and youth participation, including practical tools and methods, advice and information, opportunities and support for those encouraging young people’s participation in youth initiatives … As a handbook which aims to offer practical support for people active in coaching youth projects, the biggest part of this publication deals with ‘coaching’ itself and the adaptation of different coaching techniques to the field of youth work.”

M.O.V.E.: Mind over violence everywhere

88-page PDF manual developed to provide learning materials on violence prevention for youth with low literacy skills. The objectives of M.O.V.E. are to: Increase awareness of violence and develop skills to prevent violence, increase literacy through non-traditional learning activities, encourage youth to participate actively and assist the facilitator in recording the workshop responses. The program is organized into five sections: Learning and thinking styles, Communication rights and responsibilities, Peer mediation, Resisting peer pressure and Social action.

Peace education in UNICEF: Working paper

52-page PDF paper “produced to describe Peace Education programmes in UNICEF. Peace education programmes have been developed in a number of UNICEF country offices and National Committees for UNICEF over the past decade. Ideas are continually evolving about how to use the full range of children’s educational experiences to promote commitment to principles of peace and social justice. The purpose of this working paper is to stimulate further discussion and networking among UNICEF colleagues, to move towards a clearer articulation of good practice in Peace Education, and to pave the way for further exploration of how best to evaluate the impact and effectiveness of this area of UNICEF activity.”

Nonviolence playlets

25-page MS Word document providing examples of nonviolence in action. “These short playlets are intended to dramatically reconstruct actual experiences in which nonviolent direct action has been used, successfully, to overcome violence.” Designed for use with youth of different ages.