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Assertive Speaking

When you need to tell someone something that might be difficult for them to hear, or when you want to initiate a conversation around a conflict, try using assertive speaking by doing this:

  • Think before you speak
  • Say what you mean and mean what you say
  • Separate facts from feelings
  • Focus on the action that occurred – not your interpretation
  • Tell the other person what you want as opposed to what you don’t want

CRE Calendar Usage: 3rd Edition