Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Tri-C Sustained Dialogue Campus Network Overview

  • Presented by: Ty Olson, Cuyahoga Community College
  • View Presentation and Abstract: Click Here

Conflict Resolution Education in Teacher Education – Overview

  • Presented by: Tricia Jones
  • View Presentation and Abstract: Click Here

School Conflict Management Training

  • Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College
  • View Presentation and Abstract: Click Here

Strategies for Creating a Safe School Environment

  • Presented by: William Pfohl, Western Kentucky University
  • View Presentation and Abstract: Click Here

Changing College Culture: Bullying Prevention and Intervention at the Post-Secondary Level

  • Presented by: Lisa Pescara-Kovach, University of Toledo
  • View Presentation and Abstract: Click Here

International and National Conflict Resolution Education (CRE)

  • Presented by: Jennifer Batton and Brandi Suttles
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
SCORE peer mediation guide for students: Student conflict resolution experts 34-page pdf manual which "guides students through the principles and techniques for successful mediation. The content of the student manual reflects that of the coordinators’ manual." With lessons in introduction to mediation, building trust, listening and troubleshooting.
Regional Meetings benefit campus conflict resolution efforts Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), presenting highlights of meetings for conflict resolution professionals across the United States.
Strategies to prevent youth violence 92-page pdf chapter from "Best Practices of Youth Violence Prevention: A Sourcebook for Community Action," which investigates "Social-cognitive interventions strive to equip children with the skills they need to deal effectively with difficult social situations, such as being teased or being the last one picked to join a team. They build on Bandura’s social-cognitive theory, which posits that children learn social skills by observing and interacting with parents, adult relatives and friends, teachers, peers, and others in the environment, including media role models (Bandura 1986). Social-cognitive interventions incorporate didactic teaching, modeling, and role-playing to enhance positive social interactions, teach nonviolent methods for resolving conflict, and establish or strengthen nonviolent beliefs in young people ... Mentoring—the pairing of a young person with a volunteer who acts as a supportive, nonjudgmental role model—has been touted by many as an excellent means of providing a child or adolescent with a positive adult influence when such an influence does not otherwise exist. Evidence has shown that mentoring can significantly improve school attendance and performance, reduce violent behavior, decrease the likelihood of drug use, and improve relationships with friends and parents."
Preparing for special education mediation and resolution sessions: A guide for families & advocates 28-page PDF document created, "to contribute to better outcomes for children with special needs. Through a collection of articles, this guide seeks to provide families and advocates with an array of information that will equip them to make the most of the new and expanded dispute resolution options offered by the Individuals with Disabilities Education Act (IDEA). As the nation’s special education law has evolved, Congress has consistently sought to provide new ways to encourage informal and speedy resolution of problems ... This guide provides a comprehensive article on preparing for special education mediation and resolution sessions, including tips for both families and advocates. A flowchart of mediation and resolution session supports the understanding of how these two processes work and intersect. For additional insight, it provides both an interview with a seasoned special education mediator and a summary of a study that sought to identify the factors that contribute to parent-school conflict. Finally, it offers communication tips for building strong partnerships and additional resources for locating further information."
Strengthening undergraduate mediator competency via the Ntl Intercollegiate Mediation Tournament Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses the role of the National Intercollegiate Mediation Tournament in the development of mediation skills in students.
CRETE Project Overview (April 2010) An overview of the Conflict Resolution Education in Teacher Education (CRETE) initiative as of April 2010. The document reviews the need for CRETE and provides a list of current partners and a history of funding support for the initiative.
Promoting mediation center quality awareness using guided self-assessment Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces "NAFCM's [National Association for Community Mediation] manual ... [which focuses] ... not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what "quality" means in their communities, by encouraging community mediation centers to examine their goals and values in light of their communities' needs and values and to develop their own approaches to serving these needs effectively, NAFCM's self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards."
Social emotional learning scenario Web-based interactive resource which introduces social emotional learning which "refers to knowledge, habits, skills and ideals that are at the heart of a child's academic, personal, social, and civic development ... this type of learning enables individuals to recognize and manage emotions, develop caring and concern for others, make responsible decisions, establish and maintain positive relationships, and handle challenging situations effectively."
Public policy and conflict resolution in education project: Final report, July 2002 17 page pdf report of the The Western Justice Center Foundation, Pasadena, California, in partnership with the Association for Conflict Resolution (ACR), which "undertook a project funded by the Compton Foundation to develop recommendations for integrating conflict resolution education (CRE) throughout California public schools. We interviewed and met with relevant practitioners, educators, policymakers and others to assess needs and gather their views with respect to CRE and public policy."
Connected and respected: Lessons from resolving conflict creatively 19-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "explore[d] a model, five approaches, and practical strategies for integrating conflict resolution education into elementary classrooms based upon experiences in the widely disseminated and well-evaluated Resolving Conflict Creatively Program ... also look[ed] at how conflict resolution education can be linked with social and emotional learning competencies, character education, and national standards."
Teaching about conflict through citizenship education 18-page pdf article which examined "Through interviews and observations in case study primary and secondary schools in the West Midlands, we therefore explored what was understood by this notion of global citizenship, and under this umbrella, what it was that students and teachers thought should be learned, we found that the most outstanding concern for students was war and conflict – and in the current context, not just historically, after giving some detail of these concerns, this paper attempts to develop a typology of different ways that schools teach about conflict before making more general arguments about the importance of peace education within a citizenship education framework and the role of teachers in tackling both difference and indifference."
National curriculum integration project: Report on year one (1998-1999) Word document which summarizes findings from research that examined: The best practices for developing and implementing curriculum infusion and integration processes, the impact of the NCIP conflict resolution education on students' conflict orientations and the impact of the NCIP conflict resolution education on classroom climate.
Graduate peace & conflict studies programs: reconsidering their problems & prospects Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which discusses the proliferation of graduate coursework in peace and conflict studies to, "consider how peace and conflict type programs are created and developed, reflect on their prospects and problems, and introduce topics that I believe will have to be dealt with in the future."
Immigration & me: Lesson & activity excerpted from the Tanenbaum curriculum passages to immigration 3-page PDF lesson plan in which students (grade 2-6) interview family members to investigate their immigration story and discover where family traditions came from.
Stages of CRE implementation Powerpoint presentation identifying and describing the steps involved in implementing conflict resolution educational programs in schools.
Tips for developing peace education curriculum: Some lessons from Vietnam 4-page tips document, the abstract states, "Teachers and schools around Australia are being asked to take responsibility for ensuring safe schools and promoting citizenship among students. This is part of an international movement to use school-based education to promote a global culture of peace. The International Conflict Resolution Centre at the University of Melbourne recently co-developed a national peace education curriculum for primary schools in Vietnam with Vietnamese educators. This experience highlighted three important peace education tools that can also be used within an Australian context: The UNESCO "peace keys," physical games and reflective material."
Promoting better resolution of conflict with "learn for free!" Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a project at Dalhousie University College of Continuing Education in Halifax, Nova Scotia called "Learn for Free! ... a day of one-hour sessions -- each of which provides a glimpse into the content of our workshops, the expertise of our instructors, and the skills we seek to develop, the objectives of Learn for Free! are to expand our reach with an alternative approach to handling conflict, to boost our profile within the community, to provide a service to the community in which we live, and to attract new workshop registrants."
Recommended Guidelines for Effective Conflict Resolution Education Programs These Recommended Guidelines for Effective Conflict Resolution Education Programs, released in 2002, are the product of work begun by a committee of the Conflict Resolution Education Network (CREnet) and completed by the Association for Conflict Resolution (ACR). The Guidelines outline how elementary and secondary school teachers, administrators, conflict resolution education practitioners, and policy makers can measure progress toward effective conflict resolution education programs. By addressing core goals, components, content and qualities of effective school-based conflict resolution education programs, these Guidelines are intended to also help leaders to make decisions about the resources and strategies needed to support such educational programs in their schools.
Best practices of non-violent conflict resolution in and out-of-school some examples 78-page pdf document which "aims to inform teachers, trainers, educators, parents, youth and students who, one way or another, are confronted with violence in the school or in non-formal community education, and are looking for practical solutions. The intention of UNESCO in this project is not only to inform them what is best internationally in terms of education for peace and non-violence, but above all to supply concrete pedagogical tools to prevent and transform the violence with which they are confronted on a daily basis at work."
What's in a name?: Capturing the essence of campus mediation Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which describes the comprehensive set of activities offered by Campus Mediation Center at Syracuse University.