Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Lessons for Helping Students Develop Emotional Awareness to Support CRE

  • Presented by: Christa M. Tinari
  • View Presentation and Abstract: Click Here

Developing Courses in Peace and Conflict Studies

  • Presented by: Vincent D’Agostino and Patricia Golesic, Sault College
  • View Presentation and Abstract: Click Here

Restorative Approaches in Luton Schools

  • Presented by: Dr. Belinda Hopkins
  • View Presentation and Abstract: Click Here

Conflict Resolution Education in Teacher Education – Overview

  • Presented by: Tricia Jones
  • View Presentation and Abstract: Click Here

Expert Chat Session with Richard Cohen

  • Presented by: Richard Cohen
  • View Presentation and Abstract: Click Here

The Illinois Story

  • Presented by: Mary Utne O'Brien-CASEL, Chicago, USA
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Northeast Ohio Juvenile Corrections Officer (JCO) pilot curriculum Web-based pilot-project under the coordination of the Global Issues Resource Center at Cuyahoga Community College. "This 120 hour pilot curriculum attempts to address training deficiencies which often lead to high levels of [Juvenile Corrections Officer] staff turnover and increased operational costs ... The challenges associated with the supervision, rehabilitation, and treatment of these [incarcerated] youth has compounded over the last two decades; placing juvenile corrections officers on the front lines. Juvenile detention facilities primarily house youth who have committed a violent or sexually oriented crime, suffer from persistent mental illness, are repeat offenders and have a history of substance abuse (Office of Juvenile Justice and Delinquency Prevention, 2004). This youth population has increased the challenges faced by juvenile detention personnel, thereby creating a demand for more professional, higher skilled detention employees ... For the first time in Ohio, the Northeast Ohio Juvenile Detention Professional Development Project established a comprehensive curriculum for entry level staff that went beyond the current minimum standards to address growing risk factors ... The Project’s Advisory Committee and partners believe that by investing in Ohio’s juvenile corrections officers, agencies can reduce staff turnover, increase employee morale, and improve relationships between staff members as well as between staff and incarcerated youth. It is the Committee’s hope that the pilot curriculum will facilitate the implementation of a formal certification process for staff and agencies utilizing the comprehensive training tool. The existence of a formal certification process will help provide the foundation for recognizing juvenile corrections as more than a job, but rather a profession characterized by motivated and dedicated staff."
Schools conflict resolution and mediation competition: Manual 27-page pdf manual for SCRAM a, "Year 9 & 10 interactive role play program which encourages the development of mediation skills in secondary school students. The mediation is based on fictitious community based scenario. A team of 6-8 students is given background information on an issue which is causing conflict among 4 participants. The team uses this information to practice their mediation skills." Objectives for the students include: Learning to manage conflict in a productive way, to encourage the development of self esteem through self awareness, to encourage the development of self esteem through self responsibility, to encourage the parties to identify the issues that are in dispute, considering options, working towards an agreement that will meet the needs of all parties and encouraging the development of self esteem. For practice training scenarios go to: http://www.scram.business.ecu.edu.au/scenario.htm To find out more information about SCRAM see their website at: http://www.scram.business.ecu.edu.au/
Current trends in graduate ADR programs: Preliminary findings Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), which "presents a few preliminary findings from a two-year study of all graduate ADR (Alternative Dispute Resolution) and CR (Conflict Resolution) programs in the United States, the study concentrates on 45 areas of inquiry utilizing semi-structured interviews of program directors and coordinators concerning issues such as the growth and direction of their programs."
Evolution of the Role of Ombudsperson on University and College Campuses, The Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the history and role of ombuds people in colleges and universities.
Making class matter and engaging difference 42-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "explore[d] ways to make ideas relevant and memorable so students take the ideas home and apply them to their every day lives, examples will include exercises on how to understand and engage difference well."
Steps to address bullying at your school: tips for school administrators Pdf document with advice to school administrators on addressing bullying at school.
Improving outcomes for Indigenous students - the Workbook and guide for school educators (3rd ed.) This 55-page pdf workbook is a practical set of support materials for taking action and working systematically in schools. Developed in Australia, it provides a set of tools and ideas to help achieve improved outcomes for Indigenous students, and can be used in conjunction with the materials on the What Works http://www.whatworks.edu.au/ website and other companion What Works publications. This is the third edition, published in 2010. It was substantially revised and updated and provides a complete support for taking systematic action.
Introducing cooperation and conflict resolution into schools: A systems approach 29-page PDF chapter in the 2001 publication: Peace, conflict and violence: Peace psychology for the 21st Century by D.J. Christie, R.V. Wagner and D.A. Winter. The chapter argues the fundamental importance of a systemic approace to peace and conflict resolution education. The authors discuss five levels of "school systems through which one can introduce cooperation and conflict resolution concepts, skills, and processes: Level 1, the student disciplinary system; Level 2, the curriculum; Level 3, pedagogy; and Level 4, the school culture and Level 5, the community—will enhance the view of the school system as an “open system” embedded in a larger communal system which can aid in the sustainability of school system change."
Short course offerings on peace education: 2007-2008 academic year in Costa Rica Two page pdf document with course offerings and descriptions for the 2007-2008 school year at the University for Peace in Costa Rica.
Conflict resolution, peer mediation and young people's relationships: Technical Report 74-page PDF technical report that investigated, "what schools could do to improve young people's relationships with each other, with teachers and with their families. This is a key question for schools, policy-makers and pressure groups; there are currently programmes and initiatives on behaviour, citizenship, healthy schools and many other areas which have relationships at their core. Within that broad area, the team looked in more detail at school programmes that encourage conflict resolution and peer mediation." Ten studies relating to conflict resolution, all completed after 1994, were reviewed in detail.
Peace education curriculum: Programa pendidiken damai (pdf) 84-page pdf translation of the Indonesian "Kurikulum Pendidikan Damai" which "was the first of its kind to be developed in Indonesia, representing peace education from an Islamic and Acehnese perspective. It promotes a positive, comprehensive peace encompassing peaceful relations with God the Creator, with oneself, with one's fellow humans, and with the environment. The curriculum teaches communal peace in accordance with the positive Islamic approach, namely the absence of war and discrimination and the necessity of justice in society. This manual emphasizes that peace is neither a subjugation to situations nor a passive acceptance of injustice, discrimination, and war, but rather a recognition of these problems and addressing them in a peaceful manner. The curriculum also stresses the importance of process and ends, since peace is both process and results, as reflected in active involvement of students in a system of learning by doing ... The materials and learning activities were authored in such a manner to allow the students dominant roles in the learning process. The students are guided to observe, analyze, and seek for solutions to existing conflicts. We feel that this strategy can better improve the students' knowledge on conflict and peace, build their skills in managing conflicts without violence, and actualize them all in their real life."
Positive approaches to discipline scenario Web-based interactive scenario which "demonstrates the differences between positive discipline and punishment. Discipline techniques focus on what we want the child to learn and what the child is capable of learning. Punishment, on the other hand, focuses on misbehavior and may do little or nothing to help a child behave better in the future. The differences between positive discipline and punishment are great, as well as the lessons learned that result from the technique used."
New national conflict resolution information initiative launched Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 1, (Jan/Feb 2000), introducing the Conflict Resolution Information Project (CRInfo), a cooperative effort to strengthen the conflict field's information infrastructure.
SCORE peer mediation guide for students: Student conflict resolution experts 34-page pdf manual which "guides students through the principles and techniques for successful mediation. The content of the student manual reflects that of the coordinators’ manual." With lessons in introduction to mediation, building trust, listening and troubleshooting.
Conflict resolution education and peace education: Proven impacts 25-slide Powerpoint presentation which presents a "review of research examining the impact of conflict resolution education and peace education in schools."
From a predominantly white campus to a culturally diverse campus: Implications for mediation Pdf article reprinted from the June/July 1991 Issue (Vol 33) of The Fourth R, The Newsletter of the National Association for Mediation in Education discusses the notion that when campuses change from homogeneous populations of students to diverse ones that "staff must be trained to deal with and respond to the problems and tensions that are the natural result of the altered campus demographic." The use of the mediation center is seen as an essential tool by which the a campus can smoothly become culturally diverse due to its trained members who take the position that nearly any conflict can be worked out.
Practicing peace: A peace education module for standards 4 through 6 in Solomon Islands 87-page pdf document which presents peace education for the Solomon Islands context. "The primary method used in peace education is generally referred to as a "facilitated" or "interactive" model of teaching. In this method, the teacher becomes a facilitator of learning and a co-learner with the students. Students and teachers use experiential strategies to practice skills for peace. There is a shift in the value placed on being a teacher. Using the facilitated processes of conflict resolution and peace education, teachers and students learn together and teach each other." Covered areas include: Interpersonal skills; Understanding and accepting differences; Children's rights; Building community and Mediation.
World of possibilities: CRE and peace education around the globe, A 34-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which "presents summaries of several important activities related to global expansion of conflict resolution education and peace education."
How to run a student mediation conference 22-slide Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax, VA, which provided "an overview of the conference planning and offer the nuts and bolts information on how to organize and run a successful conference in your community."
Shared Solutions - A Guide to Preventing and Resolving Conflicts (in Special Ed) The Ontario Ministry of Education encourages the use of approaches and strategies that lead to higher achievement for all students in Ontario's publicly funded education system. This Shared Solutions resource guide is intended to help parents, educators, and students with special education needs work together to prevent conflicts, resolve them quickly, and allow students to develop their full potential and succeed in school. The approaches outlined build on techniques and strategies for conflict prevention and resolution that are already in place in many school boards.