Glossary of CRE-Related Terms
Our browseable glossary of terms related to conflict resolution in education provides quick access to terms you may hear used in the field.
Another useful tool for understanding more general education-related terms is the ERIC thesaurus.
- Classroom meetings
- Definition: Having students in a class convene for a discussion of issues or activity.
- Related term(s): Morning meetings, advisories
- Classroom rules
- Definition: Specific rules for behavior in a classroom, usually created by teacher and students
- Related term(s): Classroom agreements
- Co-mediation
- Definition: A mediation process in which two mediators work together
- Co-mediator
- Definition: One of the team of mediators in co-mediation - usually the one that is less in charge of the mediation
- Cognitive perspective taking
- Definition: being able to understand how a person sees a situation, what his or her needs and interests are in that situation
- Collaborative strategies
- Definition: conflict management strategies in which concern for the self and the other fully merge, and conflicts are seen as residing within the relationship, thus, only mutually satisfying solutions are acceptable
- Related term(s): Win-win approaches
- Collectivistic cultures
- Definition: cultures that encourage interdependence among members, teaching them the importance of allegiance to in-groups, that provide continued protection in exchange for loyalty
- Related term(s): Tribal cultures
- Communication
- Definition: the process of constructing meaning through the sharing of thoughts, ideas, feelings, and information with others
- Communication resources
- Definition: communication behaviors, skills and competencies that help us accomplish what we want to communicatively
- Communication-facilitation
- Definition: A mediator strategy that uses search for information, instruction, and supportive communication to uncover the nature of the conflict
- Communicative competence
- Definition: learning to achieve language skills and nonverbal skills that promote social interaction, such as making friends and dealing with conflict
- Competing/forcing
- Definition: a conflict resolution style that is win-lose, shows a strong concern for the self but a low concern for the other
- Related term(s): Win-lose approach to conflict
- Compliment
- Definition: a confirming behavior, a way of endorsing someone by saying something positive about him or her
- Compromising
- Definition: a conflict resolution style that involves splitting the difference or a give and take approach, shows a moderate concern for self and a moderate concern for other
- Related term(s): 50-50 approach to conflict management
- Concessions
- Definition: Giving a little on an issue in bargaining to try and come to an agreement