Glossary of CRE-Related Terms
Our browseable glossary of terms related to conflict resolution in education provides quick access to terms you may hear used in the field.
Another useful tool for understanding more general education-related terms is the ERIC thesaurus.
- Confidentiality
- Definition: The idea in mediation that what is said in mediation is not shared with anyone outside the mediation
- Confirmation
- Definition: you accept the right of the other person to define you, himself or herself, or the relationship
- Related term(s): respect
- Confirmation bias
- Definition: Once we have an impression of the other person, our tendency to keep seeing them that way, even if there is information to the contrary
- Conflict
- Definition: the expression of a disagreement between two or more interdependent people about what should be done and/or how it should be done
- Related term(s): Dispute, disagreement
- Conflict competence
- Definition: the ability to manage conflict positively and functionally
- Conflict escalation
- Definition: occurs when the feelings associated with the conflict become more hostile, when the behaviors used in conflict become more aggressive, when the positions taken in the conflict become more extreme, and when the willingness to adopt cooperative orientation to the conflict decreases
- Conflict resolution education
- Definition: teaching children how to manage conflict effectively and giving them life skills that will empower them to be happier, more successful citizens
- Related term(s): Peace education
- Conflict styles
- Definition: A tendency we have for how we deal with conflict - a general approach to conflict management
- Connection power
- Definition: Influence we get because of who we know
- Contact cultures
- Definition: cultures that use more touch and less personal space (e.g., Arab, Latin American, and Southern European nations) than do members of non-contact cultures
- Contact hypothesis
- Definition: predicts that making contact with stereotyped individuals and interacting with them over time will break down the stereotypes we have about them
- Contempt
- Definition: an emotion resulting from perceived superiority, often expressed as an insult
- Content
- Definition: the information we exchange and the understandings we achieve
- Related term(s): Data
- Content level
- Definition: gives the ",content", or basic data of the message, denotative meaning, what the words actually mean
- Control communication
- Definition: Defensive communication that directs or tells the other what to do
- Related term(s): Directive communication