Glossary of CRE-Related Terms
Our browseable glossary of terms related to conflict resolution in education provides quick access to terms you may hear used in the field.
Another useful tool for understanding more general education-related terms is the ERIC thesaurus.
- Imperviousness
- Definition: a form of disconfirmation in which you deny the other person's self-experience, deny the feelings of the other person, deny the other person's perceptions, or speak for the other person
- Impulse control
- Definition: the ability to control your impulses to respond emotionally
- Impulsive strategies
- Definition: one of Selman's interpersonal negotiation skill levels in which children either fight for what they want or they run away (fight or flight)
- Indifference
- Definition: the most extreme form of disconfirmation, ignoring the person and the bid he or she has tried to make
- Related term(s): ignoring
- Indirect language
- Definition: language that does not verbalize the intended meaning, hints
- Related term(s): Hinting communication
- Indirect/direct styles
- Definition: direct communication verbalizes the intended meaning, indirect communication is implicit and hints at the intended meaning
- Individualistic cultures
- Definition: cultures that have a focus on the individual rather than the group or collective
- Information power
- Definition: Influence we have because of specific information we possess, for example, I know when the stock will go up
- Initial Offer
- Definition: In bargaining, the first offer you put on the table
- Related term(s): Opening bid
- Integrative approaches
- Definition: approaches to conflict management that try to identify and integrate the needs of both parties so that a mutually satisfactory solution can be found
- Related term(s): Cooperation, win-win approaches
- Intentional
- Definition: communication that occurs only when the sender means to convey or share information with the receiver
- Inter-group contact
- Definition: programs and experiences aimed at helping young people avoid prejudices associated with older adults and helping younger people keep a more open-minded acceptance of senior citizens
- Interests
- Definition: In principled negotiation and/or mediation, these are the concerns or reasons why someone wants something in the conflict
- Internal attributions
- Definition: the tendency to assume that the cause of a behavior lies in the personality or disposition of the actor rather than the situation
- Interpersonal needs
- Definition: basic needs we have that motivate us in interpersonal relationships, inclusion/involvement, control/independence, and affiliation/intimacy
- Related term(s): Basic needs