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Peer Mediation

School-based peer mediation is one of the most popular and effective approaches to integrating the practice of conflict resolution into schools. From the start of the modern “conflict resolution in education” (CRE) movement in the early 1980’s, peer mediation has been one of its centerpieces. Many thousands of schools in the US and in dozens of other countries have implemented peer mediation programs, and these efforts serve almost every conceivable student population.

Peer mediation teaches mediation skills to students so they can help mediate disputes that other students are having — hence the label, “peer mediation.”

The convergence of a number of factors help to explain peer mediation’s status:
* Increasingly, educators–in rural and suburban as well as in city schools–were troubled by an increase in the amount and the tenor of student conflict. There consequently was a burgeoning interest among educators to explore this issue.

* The mission of most schools includes helping young people develop the knowledge, skills, and attitudes that will enable them to succeed as adults. One of the most essential sets of skills is the ability to resolve conflicts effectively.

* Peer mediation encourages students to apply conflict resolution skills when it matters most–when they are in dispute. This sets it apart from other conflict resolution models that lack a formal effort to encourage students to use their skills when they are actually involved in a conflict.

For more information on developing Peer Mediation as a model in your school, please visit Day 2 of our curriculum on Managing and Resolving Conflicts Effectively in Schools and Classrooms. To hear an interview with a middle school peer mediation coordinator and a student mediator, check out this episode of Peace Talks Radio.

Videos of Possible Interest

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Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
11 Conflict Simulations for Peer Mediation Role-Plays An 11-page classroom handout featuring 11 conflict scenarios that can be used by students to develop role-plays depicting a mediation. Includes peer mediation process script that walks students through a basic mediation process. The author explains "these Conflict Simulations were culled from over 150 written and oral interviews about He Said/She Said situations the 6th, 7th, and 8th grade students at Clinton Middle School in Anderson County, Tennessee, faced during the 1998-1999 school year. A few of the simulation situations came from descriptions in books, TV talk shows, or personal conversations with teachers and middle school students in other parts of the country."
A negotiation between Stan and Susan This 7-page scripted role-play illustrates the six-steps of the Negotiation process. It is designed to be used in the classroom with middle school age youth. It is based on scenario wherein Stan tripped, saw Susan laughing with her friend Misty, and immediately jumped to the conclusion that Susan was making fun of him. He called her a bad name in revenge.
Recommended standards for school-based peer mediation programs Twenty-eight page document presenting standards for school-based peer mediation programs that are designed to enhance quality and stimulate thought among youth and adult participants in peer mediation programs. Aids in the creation and implementation of programs, designing curricula and evaluation procedures, funding and promoting programs, providing professional development and setting guidelines for research.
SCORE peer mediation guide for students: Student conflict resolution experts 34-page pdf manual which "guides students through the principles and techniques for successful mediation. The content of the student manual reflects that of the coordinators’ manual." With lessons in introduction to mediation, building trust, listening and troubleshooting.
Conflict resolution, peer mediation and young people's relationships: Technical Report 74-page PDF technical report that investigated, "what schools could do to improve young people's relationships with each other, with teachers and with their families. This is a key question for schools, policy-makers and pressure groups; there are currently programmes and initiatives on behaviour, citizenship, healthy schools and many other areas which have relationships at their core. Within that broad area, the team looked in more detail at school programmes that encourage conflict resolution and peer mediation." Ten studies relating to conflict resolution, all completed after 1994, were reviewed in detail.
Young Community Mediators Peer to Peer Mediation Curriculum Young Community Mediators is a regional EU-based group established with the purpose of equipping young people age 16-30 with the knowledge and skills to become peer mediators, empowering the youth of society to play a greater role in addressing conflict in the community around them thus helping to create a brighter future.  This 85-page PDF guide initially focuses on the trainer through a training delivery support-focused section. Following on from the tutor support guidelines is the Young Community Mediators Peer to Peer Mediation Curriculum which consists of five modules. The first Module is designed as an introduction module where participants are welcomed on to the programme and facilitated to engage as a group. They are introduced to the area of conflict, mediation and to the peer to peer mediation process. At the initial stage the trainer will conduct an audit of the participant’s level of understanding and knowledge of peer to peer mediation. Modules 2-5 are concentrated on the main themes and skills required to deliver a youth peer to peer mediation resolution process successfully. The modules are; - Introduction & Welcome - Understanding Conflict - Peer Mediation & Listening Skills - Overview and process involved in the Peer Mediation Event - Decision Making & Teamwork The modules are each designed as 4-hour peer mediation training sessions. Each module commences with a tutor module overview containing a module descriptor with the individual learning objectives/outcomes. Learning objectives/outcomes spell out exactly what should be achieved by the learning event.
Peaceful Conflict Resolution Guide for Primary and Secondary Schools (Croatia) This training guide for schools consists of three primary modules: 1. damiri/ice - Conflict and Communication 2. spajalice - Peer Mediation 3. kazimiri/ice - Peer Education The guide is the result of the work on the project Peaceful Problem Solving in Schools and Trauma Alleviation, Youth for Youth - Peer Mediation, initiated and supported by UNICEF Office for Croatia in co-operation with Croatian Ministry of Education and Sports. The Project was carried out by NGO "Mali korak" - Centre for Culture of Peace and Non-violence Zagreb. In the school year of 1999/2000 it was implemented in 52 primary schools, most of which were schools of special social care in previous war affected areas. The purpose of this program model was to change attitudes, behaviors and experiences related to conflict and violence: improve coping with problem and conflict situations, develop awareness of prejudice, of one’s own rights as well as the rights of others both in those who participate in the program (students) and those who deliver it (teachers).
World of CRE Powerpoint presentation examining peer mediation.
Peer Mediation Introduction w Videos from Learning and Teaching Scotland Peer mediation involves pupils in schools helping their peers to resolve disagreements. It is a practical application of a restorative approach for pupils.This online resource from Learning and Teaching Scotland provides an introduction to this restorative approach with guidance, resources and videos that describe putting peer mediation into action.
Conflict resolver to conflict creator: Thoughts on writing mediation roleplays Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses "roleplays [which] were designed to help prepare the newly emerging student CPR (Campus Peer Resolution) Team based in WSU's [Wayne State University] Counseling and Psychological Services office, roleplays are a significant part of the education process, they play a vital role in training mediators to help parties consider positions from the other side."
Beginning with the Children - A guide to creating a Peace Helpers program, grades K-2 This 73-page guide presents a field-tested, step-by-step process schools can use to train and support young students (K-2) in serving as “peace helpers” in their classrooms. After training sessions to develop their skills in listening, handling feelings, and mediating conflicts, they help their teacher establish a peace corner. Upon request they are available to work in the peace corner, listening to a student who is upset or helping two classmates talk out a conflict. Chapter 1 of the guide describes the Peace Helpers Program at P.S. 24 in Brooklyn, NY, to provide a vision of what's possible. Chapter 2 describes the ingredients for a successful program and a process a school planning team can use to decide whether now is the time for a Peace Helpers Program at their school. Chapters 3, 4, and 5 describe the steps for establishing and sustaining the program, including detailed agendas for workshop sessions to train the peace helpers. The Appendix has handouts for the peace helpers' training and other aids for implementing the program.
High School Mediation Manual - Spanish Language Edition This mediation training manual, developed by the Washington Heights Inwood Coalition Mediation Program, is the product of ten years experience teaching mediation skills to secondary students in New York. The school program worked mostly with Latino students, newcomers to the country. So the trainings have been in Spanish. The material and activities of this program are designed to prepare high school students as mediators. The basic mediation skills taught and practiced are the same as in adult training.  It updates and adapts the lessons and activities to the level of development and interests of students.
Mediation@MIT Basic Mediation Training Trainers' Manual (Higher Education) A mediation training manual for use in higher education settings. According to the developers, "this Manual is intended to serve as a guide for the trainer(s) leading a Basic Training in Mediation for participants with no prior mediation experience. It reflects the style of mediation and the style of teaching we use at the Massachusetts Institute of Technology (MIT). This version contains the changes and improvements we have made in training over 250 faculty, staff, graduate students and undergraduates over the years."
Peer Mediation Invitational Coaching Information from WJC This web page provides sample materials used to host a Peer Mediation Invitational Event. The Western Justice Center Peer Mediation Invitational is an annual event and an opportunity to increase and deepen nonviolence and conflict resolution training for students who serve as peer mediators on their campuses.Ê During the invitational, students from all over Los Angeles County participate in demonstration sessions where they take on the role of disputing parties as well as the role of mediator, managing each state of the mediation from welcoming the parties to writing the agreement. Attorneys, judges, professional mediators and peers provide feedback and coaching so the students' skills can be recognized and improved.
Conflict management 12-page pdf document, intended for adults working in school settings, which examines the process of mediation for conflict resolution, includes sample peer mediation journal.
Mediation@MIT Basic Mediation Training Slides and Scenarios This document accompanies the Mediation@MIT Basic Mediation Training Trainers' Manual (Higher Education). It contains all the slides utilized by instructors in the Basic Mediation Training. The lectures are NOT continuous slide presentations but consist primarily of discussion and exercises. The slides are used at intervals to reinforce key points, and to alternate between aural and visual instruction techniques. Part Two also contains the instructions to parties in all role plays or simulations. The General Instructions are the same for both parties, the material they both know and know that the other knows. The Private Instructions contain material known only to that party, which may or may not be revealed during the course of the mediation, including information about motivation and personal style of the character.
Creating harmony in the classroom: Building safe and inclusive classrooms for special populations 231-page pdf manual designed "to assist teachers with building an inclusive and safe classroom for all students, including special needs, deaf, and visually impaired youth. Teachers who build an inclusive and safe classroom environment are encouraging all youth to excel academically and socially." Includes chapters on building self-awareness in students, enhancing student's problem-solving skills, mediation in school settings, evaluting conflict resolution education programs and a chapter on resources.
PROS: Peaceful resolutions for Oklahoma [high school] students: Student edition 46-page PDF high school student manual designed to teach peer-mediation techniques as well as communication skills, leadership and problem solving.
Peer Mediation Role-play Script: Crush Stealer "Crush Stealer" is a full scripted role-play designed to be presented as a skit by students, introducing the peer mediation process in an engaging way. This resource was created by the Student Led Peer Mediation Program,  a pilot and evaluation project by the Conflict Resolution Center of St. Louis supported by a grant from the St. Louis Mental Health Board. Student Led Peer Mediation is a process where trained students act as neutral mediators. Students in conflict work with a trained student mediator to uncover the root causes of their disputes and together decide on fair ways of resolving their conflict. Additional training resources are available at peermediation.net/resources
Summary of Core Skills For Conflict Work Peaceworkers UK developed this detailed description of the Core Skills they consider essential for Conflict Work and the vocational standards associated with them. Core Skill 1: Research Skills Core Skill 2: Written Communication Core Skill 3: Verbal Communication Core Skill 4: Self-Management Core Skill 5: Conflict Management Core Skill 6: Observation Skills Core Skill 7: Teamwork Core Skill 8: Cultural Sensitivity Core Skill 9: Gender Awareness