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Peer Mediation

School-based peer mediation is one of the most popular and effective approaches to integrating the practice of conflict resolution into schools. From the start of the modern “conflict resolution in education” (CRE) movement in the early 1980’s, peer mediation has been one of its centerpieces. Many thousands of schools in the US and in dozens of other countries have implemented peer mediation programs, and these efforts serve almost every conceivable student population.

Peer mediation teaches mediation skills to students so they can help mediate disputes that other students are having — hence the label, “peer mediation.”

The convergence of a number of factors help to explain peer mediation’s status:
* Increasingly, educators–in rural and suburban as well as in city schools–were troubled by an increase in the amount and the tenor of student conflict. There consequently was a burgeoning interest among educators to explore this issue.

* The mission of most schools includes helping young people develop the knowledge, skills, and attitudes that will enable them to succeed as adults. One of the most essential sets of skills is the ability to resolve conflicts effectively.

* Peer mediation encourages students to apply conflict resolution skills when it matters most–when they are in dispute. This sets it apart from other conflict resolution models that lack a formal effort to encourage students to use their skills when they are actually involved in a conflict.

For more information on developing Peer Mediation as a model in your school, please visit Day 2 of our curriculum on Managing and Resolving Conflicts Effectively in Schools and Classrooms. To hear an interview with a middle school peer mediation coordinator and a student mediator, check out this episode of Peace Talks Radio.

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Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Peer Mediation Role-play Script: Crush Stealer "Crush Stealer" is a full scripted role-play designed to be presented as a skit by students, introducing the peer mediation process in an engaging way. This resource was created by the Student Led Peer Mediation Program,  a pilot and evaluation project by the Conflict Resolution Center of St. Louis supported by a grant from the St. Louis Mental Health Board. Student Led Peer Mediation is a process where trained students act as neutral mediators. Students in conflict work with a trained student mediator to uncover the root causes of their disputes and together decide on fair ways of resolving their conflict. Additional training resources are available at peermediation.net/resources
Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program.
My Peer Mediators Handbook A 15-page booklet designed to support trained peer mediators as they carry out their work. Topics include referrals, the mediation process, suggestions for a mediation service, some guidelines for good practice, what ifs, and help and support.
SCORE Quick Reference Guide to Peer Mediation for Students 10-page guide for student peer mediators that reviews the mediation process and provides practice tips. Developed for use by the Student Conflict Resolution Experts (SCORE) program in Massachusetts as "a quick reference guide for students to accompany their training".
Conflict resolution, peer mediation and young people's relationships: Technical Report 74-page PDF technical report that investigated, "what schools could do to improve young people's relationships with each other, with teachers and with their families. This is a key question for schools, policy-makers and pressure groups; there are currently programmes and initiatives on behaviour, citizenship, healthy schools and many other areas which have relationships at their core. Within that broad area, the team looked in more detail at school programmes that encourage conflict resolution and peer mediation." Ten studies relating to conflict resolution, all completed after 1994, were reviewed in detail.
PROS: Peaceful resolutions for Oklahoma [high school] students: Student edition 46-page PDF high school student manual designed to teach peer-mediation techniques as well as communication skills, leadership and problem solving.
Good Practice Guidelines for Peer Mediation Initiatives A one-page summary of guidelines for best practice for peer mediation program initiatives. Based on a larger evaluation of Peer Mediation Programs in New South Wales Government Schools published in 2003
Beginning with the Children - A guide to creating a Peace Helpers program, grades K-2 This 73-page guide presents a field-tested, step-by-step process schools can use to train and support young students (K-2) in serving as “peace helpers” in their classrooms. After training sessions to develop their skills in listening, handling feelings, and mediating conflicts, they help their teacher establish a peace corner. Upon request they are available to work in the peace corner, listening to a student who is upset or helping two classmates talk out a conflict. Chapter 1 of the guide describes the Peace Helpers Program at P.S. 24 in Brooklyn, NY, to provide a vision of what's possible. Chapter 2 describes the ingredients for a successful program and a process a school planning team can use to decide whether now is the time for a Peace Helpers Program at their school. Chapters 3, 4, and 5 describe the steps for establishing and sustaining the program, including detailed agendas for workshop sessions to train the peace helpers. The Appendix has handouts for the peace helpers' training and other aids for implementing the program.
World of CRE Powerpoint presentation examining peer mediation.
11 Conflict Simulations for Peer Mediation Role-Plays An 11-page classroom handout featuring 11 conflict scenarios that can be used by students to develop role-plays depicting a mediation. Includes peer mediation process script that walks students through a basic mediation process. The author explains "these Conflict Simulations were culled from over 150 written and oral interviews about He Said/She Said situations the 6th, 7th, and 8th grade students at Clinton Middle School in Anderson County, Tennessee, faced during the 1998-1999 school year. A few of the simulation situations came from descriptions in books, TV talk shows, or personal conversations with teachers and middle school students in other parts of the country."
Resolving Conflict with a Peer Mediation Program This 62-page peer mediation handbook for grades 4-8 provides the materials and resources for designing, building, implementing and sustaining a peer mediation program. It was developed as a collaborative project of the Peace Studies Program, University of Maine, and Maine Law & Civics Education, University of Southern Maine, with support from the Division of Family Health, Maine CDC, Department of Health and Human Services.
Pioneer Peace Pack This resource collection includes information and activities for groups of 10 - 12 year olds who are participating in the U.K.-based outdoor education group known as the Woodcraft Folk. The resource includes instructor overviews and associated handouts and reading materials for activities focused on the following themes: Bullying, Conflict Resolution, War Toys, War Detectives, Child Soldiers and Positive About Peace. The Conflict Resolution module alone includes 6 separate activities. The Woodcraft Folk group describes their goals as follows: "Our aim is to have great fun, but also to try and develop children’s self-confidence and build their awareness of society around them. Through our activities, outings and camps we help our members understand important issues like the environment, world debt and global conflict and, in recent years, we have focused on sustainable development. By encouraging children to think, we hope they will help build a peaceful, fairer world."
Conflict resolution education and Social emotional learning programs: A critical comparison Pdf document that compares and contrasts Social and emotional learning programs to Conflict resolution education, with bibliography. Part of the results of the National Curriculum Integration Project.
Peer Mediation Session for Stan and Susan This 7-page scripted role-play illustrates the peer mediation process. It is designed to be used in the classroom with middle school age youth. It is based on scenario wherein Stan tripped, saw Susan laughing with her friend Misty, and immediately jumped to the conclusion that Susan was making fun of him. He called her a bad name in revenge. In classroom use, this activity may be preceded by the same scenario being played out as a negotiation between Stan and Susan. See related document "A Negotiation between Stan and Susan" for more details on the conflict.
High School Mediation Manual - Spanish Language Edition This mediation training manual, developed by the Washington Heights Inwood Coalition Mediation Program, is the product of ten years experience teaching mediation skills to secondary students in New York. The school program worked mostly with Latino students, newcomers to the country. So the trainings have been in Spanish. The material and activities of this program are designed to prepare high school students as mediators. The basic mediation skills taught and practiced are the same as in adult training.  It updates and adapts the lessons and activities to the level of development and interests of students.
M.O.V.E.: Mind over violence everywhere 88-page PDF manual developed to provide learning materials on violence prevention for youth with low literacy skills. The objectives of M.O.V.E. are to: Increase awareness of violence and develop skills to prevent violence, increase literacy through non-traditional learning activities, encourage youth to participate actively and assist the facilitator in recording the workshop responses. The program is organized into five sections: Learning and thinking styles, Communication rights and responsibilities, Peer mediation, Resisting peer pressure and Social action.
How to Have a Conference - Coloring Book An 8-page pdf coloring book written and illustrated by Friends School of Minnesota 5th grader Patrick Raines. It is designed to introduce students to the conference meeting (conflict resolution meeting) used by the school to resolve student disputes.
Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links.
Squash It!: Routes to Mediation for Young People by Young People This 19-page booklet was written by young people associated with PeerLink who wanted to share their mediation expertise and get other young people mediating. Print copies available via http://www.peerlink.org.uk The guide addresses questions like: What are the key skills you need to be a good mediator? How do you plan a mediation session? What should you do if mediation goes wrong?
Peer mediation training for schools: Best practice guidelines (UK) 8-page Word document which presents best practice guidelines developed by the Peer Mediation Network in the UK. Paper begins with a definition of peer mediation and then outlines best practices for many aspects of training.