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Peer Mediation

School-based peer mediation is one of the most popular and effective approaches to integrating the practice of conflict resolution into schools. From the start of the modern “conflict resolution in education” (CRE) movement in the early 1980’s, peer mediation has been one of its centerpieces. Many thousands of schools in the US and in dozens of other countries have implemented peer mediation programs, and these efforts serve almost every conceivable student population.

Peer mediation teaches mediation skills to students so they can help mediate disputes that other students are having — hence the label, “peer mediation.”

The convergence of a number of factors help to explain peer mediation’s status:
* Increasingly, educators–in rural and suburban as well as in city schools–were troubled by an increase in the amount and the tenor of student conflict. There consequently was a burgeoning interest among educators to explore this issue.

* The mission of most schools includes helping young people develop the knowledge, skills, and attitudes that will enable them to succeed as adults. One of the most essential sets of skills is the ability to resolve conflicts effectively.

* Peer mediation encourages students to apply conflict resolution skills when it matters most–when they are in dispute. This sets it apart from other conflict resolution models that lack a formal effort to encourage students to use their skills when they are actually involved in a conflict.

For more information on developing Peer Mediation as a model in your school, please visit Day 2 of our curriculum on Managing and Resolving Conflicts Effectively in Schools and Classrooms. To hear an interview with a middle school peer mediation coordinator and a student mediator, check out this episode of Peace Talks Radio.

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Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Schools conflict resolution and mediation competition: Manual 27-page pdf manual for SCRAM a, "Year 9 & 10 interactive role play program which encourages the development of mediation skills in secondary school students. The mediation is based on fictitious community based scenario. A team of 6-8 students is given background information on an issue which is causing conflict among 4 participants. The team uses this information to practice their mediation skills." Objectives for the students include: Learning to manage conflict in a productive way, to encourage the development of self esteem through self awareness, to encourage the development of self esteem through self responsibility, to encourage the parties to identify the issues that are in dispute, considering options, working towards an agreement that will meet the needs of all parties and encouraging the development of self esteem. For practice training scenarios go to: http://www.scram.business.ecu.edu.au/scenario.htm To find out more information about SCRAM see their website at: http://www.scram.business.ecu.edu.au/
Squash It!: Routes to Mediation for Young People by Young People This 19-page booklet was written by young people associated with PeerLink who wanted to share their mediation expertise and get other young people mediating. Print copies available via http://www.peerlink.org.uk The guide addresses questions like: What are the key skills you need to be a good mediator? How do you plan a mediation session? What should you do if mediation goes wrong?
Ten Lessons for Teaching Conflict Resolution Skills A teaching packet provided by the Fairfax County Public Schools and the Student Safety and Wellness Office consisting of 10 lessons designed to help students learn conflict resolution skills. Each activity takes about an hour to complete and is designed to be interactive. As the authors note: "These skills are important for many reasons. Not only are they essential life skills, but they also help each individual acquire and maintain relationships, help make and maintain cohesive families, and increase the probability of attaining a job through communication and collaboration skills. These are pro-social skills which, in turn, increase student achievement levels and improve student resiliency." Topics covered include the following. Lesson One: Introduction to Conflict and Types of Conflict Lesson Two: Conflict Styles and Outcomes Lesson Three: Different Points of View, Identifying Biases and Perspectives, Prejudice Awareness Lesson Four: Steps for Solving Your Interpersonal Conflicts Lesson Five: Nonverbal Communication Skills Lesson Six: Communication Lesson Seven: Effective Questioning Techniques Lesson Eight: How to Handle Difficult Conversations Lesson Nine: Problem Solving and Decision Making Lesson Ten: Building Relationships, Developing a Win-Win Outcome Through Communication and Collaboration
A negotiation between Stan and Susan This 7-page scripted role-play illustrates the six-steps of the Negotiation process. It is designed to be used in the classroom with middle school age youth. It is based on scenario wherein Stan tripped, saw Susan laughing with her friend Misty, and immediately jumped to the conclusion that Susan was making fun of him. He called her a bad name in revenge.
PROS: Peaceful resolutions for Oklahoma [elementary] students: Student edition 46-page PDF (student edition) manual which introduces elementary school students to peer mediation and conflict and teaches communication and problem solving skills.
Peer Mediation Student Handbook - Mediator Mentors 58 page mediation training manual in .doc format used to train peer mediators working at the elementary school level. Used as part of the Mediator Mentor program at California State University Fresno. The program is a university-public school partnership in which future teachers, counselors, social workers and school psychologists support the development of conflict resolution skills in school children. Teachers and students in the public schools receive eight to 10 hours of communication and conflict resolution training and university students coach and mentor at lunch periods. More than 5,000 children and teachers have participated in the program as of Spring 2010.
Conflict resolution education and Social emotional learning programs: A critical comparison Pdf document that compares and contrasts Social and emotional learning programs to Conflict resolution education, with bibliography. Part of the results of the National Curriculum Integration Project.
Conflict resolver to conflict creator: Thoughts on writing mediation roleplays Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses "roleplays [which] were designed to help prepare the newly emerging student CPR (Campus Peer Resolution) Team based in WSU's [Wayne State University] Counseling and Psychological Services office, roleplays are a significant part of the education process, they play a vital role in training mediators to help parties consider positions from the other side."
Quick Guide to Implementing a Peer Mediation Program A 7-page pdf providing a series of annotated questions designed to help a school plan for the implementation of a peer mediation program. Draws on the many years of experience gained at School Mediation Associates, a long-standing peer mediation advocacy and training organization.
In the mix lesson plan: A primer on peer mediation Web resource "designed to introduce students to the process of mediation. If Peer Mediation is an ongoing program at your school, this lesson can be used to inform students of what they can expect if they choose to solve a problem through mediation. It can also be used to encourage students to train to become mediators. If Peer Mediation is new to your school, this lesson can be the jumping-off point to bringing a training program into your building. If possible, the PBS In the Mix episode http://to.pbs.org/2sX2aD2 should be used because it shows an actual mediation (re-enacted) and shares viewpoints from both the participants and the student mediators."
Peer mediator training: Student workbook 27-page pdf student workbook for peer mediation training. This is the high-quality version designed for printing. Discusses topics such as communication skills, conflict resolution and mediation procedures (with role play exercises), and agreement writing. Intended for use as part of a 1-day peer mediation training.
Peer Mediation Invitational Coaching Information from WJC This web page provides sample materials used to host a Peer Mediation Invitational Event. The Western Justice Center Peer Mediation Invitational is an annual event and an opportunity to increase and deepen nonviolence and conflict resolution training for students who serve as peer mediators on their campuses.Ê During the invitational, students from all over Los Angeles County participate in demonstration sessions where they take on the role of disputing parties as well as the role of mediator, managing each state of the mediation from welcoming the parties to writing the agreement. Attorneys, judges, professional mediators and peers provide feedback and coaching so the students' skills can be recognized and improved.
Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Orgs A manual in pdf format providing an overview of various models for conflict resolution education program implementation. The first chapter defines conflict as a natural condition and examines the origins of conflict, responses to conflict, and the outcomes of those responses. It introduces four approaches to implementing conflict resolution education. Each of the next four chapters discusses one of these approaches and presents examples of programs that use the approach. One chapter describes an approach to conflict resolution education characterized by devoting a specific time to teaching the foundation abilities, principles, and one or more of the problemsolving processes in a separate course or distinct curriculum. Another chapter describes an approach in which selected, trained individuals provide neutral third-party facilitation in conflict resolution. A chapter presents an approach that incorporates conflict resolution education into the core subject areas of the curriculum and into classroom management strategies, and another chapter presents a comprehensive whole-school methodology that builds on the previous approach. The next two chapters address conflict resolution education in settings other than traditional schools. The final three chapters address more overarching topics: conflict resolution research and evaluation; a developmental sequence of behavioral expectations in conflict resolution; and the process of developing, implementing, and sustaining a conflict resolution program.
Peaceful Conflict Resolution Guide for Primary and Secondary Schools (Croatia) This training guide for schools consists of three primary modules: 1. damiri/ice - Conflict and Communication 2. spajalice - Peer Mediation 3. kazimiri/ice - Peer Education The guide is the result of the work on the project Peaceful Problem Solving in Schools and Trauma Alleviation, Youth for Youth - Peer Mediation, initiated and supported by UNICEF Office for Croatia in co-operation with Croatian Ministry of Education and Sports. The Project was carried out by NGO "Mali korak" - Centre for Culture of Peace and Non-violence Zagreb. In the school year of 1999/2000 it was implemented in 52 primary schools, most of which were schools of special social care in previous war affected areas. The purpose of this program model was to change attitudes, behaviors and experiences related to conflict and violence: improve coping with problem and conflict situations, develop awareness of prejudice, of one’s own rights as well as the rights of others both in those who participate in the program (students) and those who deliver it (teachers).
Kids Working It Out Resource Appendix A listing of books, publications and websites provided in the appendix to Tricia S. Jones and Randy O. Compton (Eds.) 2003 book Kids Working It Out: Stories and Strategies for Making Peace in Our Schools.
PROS: Peaceful resolutions for Oklahoma [elementary] students: School-based peer mediation curric 83-page PDF manual which helps teachers and trainers introduce elementary school students to peer mediation and conflict and teach communication and problem solving skills.
Resolving Conflict with a Peer Mediation Program This 62-page peer mediation handbook for grades 4-8 provides the materials and resources for designing, building, implementing and sustaining a peer mediation program. It was developed as a collaborative project of the Peace Studies Program, University of Maine, and Maine Law & Civics Education, University of Southern Maine, with support from the Division of Family Health, Maine CDC, Department of Health and Human Services.
Conflict management 12-page pdf document, intended for adults working in school settings, which examines the process of mediation for conflict resolution, includes sample peer mediation journal.
Young Community Mediators Peer to Peer Mediation Curriculum Young Community Mediators is a regional EU-based group established with the purpose of equipping young people age 16-30 with the knowledge and skills to become peer mediators, empowering the youth of society to play a greater role in addressing conflict in the community around them thus helping to create a brighter future.  This 85-page PDF guide initially focuses on the trainer through a training delivery support-focused section. Following on from the tutor support guidelines is the Young Community Mediators Peer to Peer Mediation Curriculum which consists of five modules. The first Module is designed as an introduction module where participants are welcomed on to the programme and facilitated to engage as a group. They are introduced to the area of conflict, mediation and to the peer to peer mediation process. At the initial stage the trainer will conduct an audit of the participant’s level of understanding and knowledge of peer to peer mediation. Modules 2-5 are concentrated on the main themes and skills required to deliver a youth peer to peer mediation resolution process successfully. The modules are; - Introduction & Welcome - Understanding Conflict - Peer Mediation & Listening Skills - Overview and process involved in the Peer Mediation Event - Decision Making & Teamwork The modules are each designed as 4-hour peer mediation training sessions. Each module commences with a tutor module overview containing a module descriptor with the individual learning objectives/outcomes. Learning objectives/outcomes spell out exactly what should be achieved by the learning event.
Multi-party roommate conflict Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a "roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it's written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills."