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Peer Mediation

School-based peer mediation is one of the most popular and effective approaches to integrating the practice of conflict resolution into schools. From the start of the modern “conflict resolution in education” (CRE) movement in the early 1980’s, peer mediation has been one of its centerpieces. Many thousands of schools in the US and in dozens of other countries have implemented peer mediation programs, and these efforts serve almost every conceivable student population.

Peer mediation teaches mediation skills to students so they can help mediate disputes that other students are having — hence the label, “peer mediation.”

The convergence of a number of factors help to explain peer mediation’s status:
* Increasingly, educators–in rural and suburban as well as in city schools–were troubled by an increase in the amount and the tenor of student conflict. There consequently was a burgeoning interest among educators to explore this issue.

* The mission of most schools includes helping young people develop the knowledge, skills, and attitudes that will enable them to succeed as adults. One of the most essential sets of skills is the ability to resolve conflicts effectively.

* Peer mediation encourages students to apply conflict resolution skills when it matters most–when they are in dispute. This sets it apart from other conflict resolution models that lack a formal effort to encourage students to use their skills when they are actually involved in a conflict.

For more information on developing Peer Mediation as a model in your school, please visit Day 2 of our curriculum on Managing and Resolving Conflicts Effectively in Schools and Classrooms. To hear an interview with a middle school peer mediation coordinator and a student mediator, check out this episode of Peace Talks Radio.

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Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Summary of Core Skills For Conflict Work Peaceworkers UK developed this detailed description of the Core Skills they consider essential for Conflict Work and the vocational standards associated with them. Core Skill 1: Research Skills Core Skill 2: Written Communication Core Skill 3: Verbal Communication Core Skill 4: Self-Management Core Skill 5: Conflict Management Core Skill 6: Observation Skills Core Skill 7: Teamwork Core Skill 8: Cultural Sensitivity Core Skill 9: Gender Awareness
Peaceful Conflict Resolution Guide for Primary and Secondary Schools (Croatia) This training guide for schools consists of three primary modules: 1. damiri/ice - Conflict and Communication 2. spajalice - Peer Mediation 3. kazimiri/ice - Peer Education The guide is the result of the work on the project Peaceful Problem Solving in Schools and Trauma Alleviation, Youth for Youth - Peer Mediation, initiated and supported by UNICEF Office for Croatia in co-operation with Croatian Ministry of Education and Sports. The Project was carried out by NGO "Mali korak" - Centre for Culture of Peace and Non-violence Zagreb. In the school year of 1999/2000 it was implemented in 52 primary schools, most of which were schools of special social care in previous war affected areas. The purpose of this program model was to change attitudes, behaviors and experiences related to conflict and violence: improve coping with problem and conflict situations, develop awareness of prejudice, of one’s own rights as well as the rights of others both in those who participate in the program (students) and those who deliver it (teachers).
Ten Lessons for Teaching Conflict Resolution Skills A teaching packet provided by the Fairfax County Public Schools and the Student Safety and Wellness Office consisting of 10 lessons designed to help students learn conflict resolution skills. Each activity takes about an hour to complete and is designed to be interactive. As the authors note: "These skills are important for many reasons. Not only are they essential life skills, but they also help each individual acquire and maintain relationships, help make and maintain cohesive families, and increase the probability of attaining a job through communication and collaboration skills. These are pro-social skills which, in turn, increase student achievement levels and improve student resiliency." Topics covered include the following. Lesson One: Introduction to Conflict and Types of Conflict Lesson Two: Conflict Styles and Outcomes Lesson Three: Different Points of View, Identifying Biases and Perspectives, Prejudice Awareness Lesson Four: Steps for Solving Your Interpersonal Conflicts Lesson Five: Nonverbal Communication Skills Lesson Six: Communication Lesson Seven: Effective Questioning Techniques Lesson Eight: How to Handle Difficult Conversations Lesson Nine: Problem Solving and Decision Making Lesson Ten: Building Relationships, Developing a Win-Win Outcome Through Communication and Collaboration
Peer mediation Powerpoint presentation introducing the concept of peer mediation.
SCORE coordinator's manual, 2007-2008: Student conflict resolution experts 183-page pdf manual which "provides an overview of the program, and instructs coordinators on the steps to setting up the program from start to finish, and the methods and expectations for training their mediators. The manual also provides an extensive lesson plan for training, as well as sample exercises and role-play scenarios."
Quick Guide to Implementing a Peer Mediation Program A 7-page pdf providing a series of annotated questions designed to help a school plan for the implementation of a peer mediation program. Draws on the many years of experience gained at School Mediation Associates, a long-standing peer mediation advocacy and training organization.
Conflict resolver to conflict creator: Thoughts on writing mediation roleplays Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 3, (May 2003), which discusses "roleplays [which] were designed to help prepare the newly emerging student CPR (Campus Peer Resolution) Team based in WSU's [Wayne State University] Counseling and Psychological Services office, roleplays are a significant part of the education process, they play a vital role in training mediators to help parties consider positions from the other side."
How to Have a Conference - Coloring Book An 8-page pdf coloring book written and illustrated by Friends School of Minnesota 5th grader Patrick Raines. It is designed to introduce students to the conference meeting (conflict resolution meeting) used by the school to resolve student disputes.
Curriculum in mediation, A: Lesson plans gateway 5-page pdf document which presents a teacher's guide for training peer mediators, provides links to workbook lesson plans for conflict management, communication skills, role playing exercises and agreement writing.
Resolving Conflict with a Peer Mediation Program This 62-page peer mediation handbook for grades 4-8 provides the materials and resources for designing, building, implementing and sustaining a peer mediation program. It was developed as a collaborative project of the Peace Studies Program, University of Maine, and Maine Law & Civics Education, University of Southern Maine, with support from the Division of Family Health, Maine CDC, Department of Health and Human Services.
Institutional and Program/Practitioner Guidelines For Conflict Management in Higher Education Document (30-page pdf) provides a set of guidelines designed to support the development of comprehensive, educational, integrated and conflict-friendly approaches to managing conflict and disputes in institutions of higher education. The target audience includes key decision makers such as senior administrators, deans and department heads, ombudspersons, anti-harassment officers, housing and security administrators, faculty, student affairs professionals, and various frontline conflict services staff. The consensus document was developed by a national working group including the full spectrum of campus conflict resolvers. Presents a set of nine core principles that are elaborated on reflecting best practices in the higher education ADR field. Includes appendix with resource links.
Mediating a Better Solution A 5-page article on peer mediation written for principals. It appeared in the magazine Principal Leadership as part of a monthly column entitled "Counseling 101" that is written by members of the National Association of School Psychologists. Includes a case study exploring the need for improved referral system for a peer mediation program.
Kids Working It Out Resource Appendix A listing of books, publications and websites provided in the appendix to Tricia S. Jones and Randy O. Compton (Eds.) 2003 book Kids Working It Out: Stories and Strategies for Making Peace in Our Schools.
A Peer Mediation Needs Analysis For Schools A three-page worksheet providing a series of questions for schools to consider prior to implementing a peer mediation program.
A negotiation between Stan and Susan This 7-page scripted role-play illustrates the six-steps of the Negotiation process. It is designed to be used in the classroom with middle school age youth. It is based on scenario wherein Stan tripped, saw Susan laughing with her friend Misty, and immediately jumped to the conclusion that Susan was making fun of him. He called her a bad name in revenge.
Peer mediator training: Student workbook (web version) 27-page pdf web version of student workbook for peer mediation training. Discusses topics such as communication skills, conflict resolution and mediation procedures (with role play exercises), and agreement writing. Designed as part of a 1-day peer mediation training.
Multi-party roommate conflict Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a "roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it's written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills."
Creating harmony in the classroom: Building safe and inclusive classrooms for special populations 231-page pdf manual designed "to assist teachers with building an inclusive and safe classroom for all students, including special needs, deaf, and visually impaired youth. Teachers who build an inclusive and safe classroom environment are encouraging all youth to excel academically and socially." Includes chapters on building self-awareness in students, enhancing student's problem-solving skills, mediation in school settings, evaluting conflict resolution education programs and a chapter on resources.
Peer Mediation Session for Stan and Susan This 7-page scripted role-play illustrates the peer mediation process. It is designed to be used in the classroom with middle school age youth. It is based on scenario wherein Stan tripped, saw Susan laughing with her friend Misty, and immediately jumped to the conclusion that Susan was making fun of him. He called her a bad name in revenge. In classroom use, this activity may be preceded by the same scenario being played out as a negotiation between Stan and Susan. See related document "A Negotiation between Stan and Susan" for more details on the conflict.
Helping Children Resolve Peer Conflict Vol 15, Issue 1 of School-Age Connections provides 4-page pdf reviewing research and concepts for understanding children's peer conflicts. Includes 8-step model for assisting children in resolving their conflicts.